NOW Sapphire Riviera Cancun

Riviera Maya, Mexico

Average
78°

Average
$133*

It’s a tropical landscape of evergreen trees, wheat-colored sand, and sparkling azure sea, offering Unlimited-Luxury®. Now Sapphire Riviera Cancun provides a collection of amenities, led by unlimited gourmet food and top-shelf beverages in five reservation-free, gourmet restaurants and seven stylish bars and lounges, pool and beach wait service, and 24-hour room and concierge service, comes without the wristband many resorts require. Guests will find 496 airy suites boasting such comforts as daily refreshed mini bar, plush robes and slippers, Jacuzzi for two, and private furnished balcony or terrace. Stepping outside means endless activities including Hobie cats, kayaking, windsurfing and nightly entertainment beginning with theme parties and movies on the beach. Plus, there’s oversized swimming pools, a fitness center and — for an extra fee — deep-sea fishing, scuba diving, snorkeling and golf. Tee off at nearby Grand Coral Riviera Maya with complimentary greens fees. From tee time to me time, there’s the Spa, offering indigenous treatments ranging from a full-body massage to a soothing hydrotherapy. For even more magical moments, the resort has wedding, honeymoon and anniversary packages, where couples enjoy champagne breakfast in bed, special turndown, private beachfront dinner with rose petal path and candlelight, and more. Add in 15,000 square feet of meeting/conference space and the privileges of Preferred Club, including terrace soaking tubs and a 24-hour private concierge, and guests have the best of everything. And now you can stay connected with the Now Resorts & Spas app featuring Unlimited Connectivity! It’s all of this, and more.

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“Was a great vacation! My agent was so helpful and the hotel was soooo beautifull!!!”

- Rosalba ~ Mount Prospect, IL

“Great food and staff - a very nice vacation and we would return!”

- May ~ Reynoldsburg, OH

“Loved the Now Saphire! Very nice, very clean, very friendly and food was good. Thank you for your help!”

- Janell ~ Novi, MI

“This was our 2nd time back, and very happy...staff and bartenders go above and beyond, to make you happy! Outstanding,,,,”

- Michele ~ Rochester Hills, MI

“Good experience overall. Very nice pool and a clean beach and service was very good!”

- Zinaida ~ Forest Hills, NY

“VERY GOOD OVERALL EXPERIENCE! EXCELLENT SERVICE, BEACH, POOL, ETC. THANK YOU ”

- Galina ~ Brooklyn, NY

“Almost perfect!”

- Galina ~ Chicago, IL

“We had a great experience!”

- Anne ~ Voorhees, NJ

“We had a wonderful trip and would recommend this resort”

- Carri ~ Overland Park, KS

“All-inclusive is an experience and something everyone should do at least once in their life. Everyone at the resort was very friendly and helpful, too.”

- Nick ~ Roeland Park, KS

“A nice resort and we had great service overall. Loved the beach and great pools!!!”

- Gina ~ Tyler, TX

“We had a great experience - the service was fantastic we were treated very well. Beach was more than we hoped for the sand was some of the softest sand ever.”

- Debra ~ Laughlintown, PA

“Everyone always gave us the full attention that we had hoped for. Huge room. Lots of extras available to keep you entertained. Can't say enough positive comments. Will be coming back!”

- Robert ~ Alexandria, VA

“Beautiful huge pool, so many things to do. Overall it was awesome...want to come back.”

- Sergio ~ Willowbrook, IL

Ready to plan your Dream Vacation? 1-866-765-7141

Description

Welcome to Now Sapphire Riviera Cancun, a sumptuous Unlimited Luxury® resort of Mayan-inspired architecture. Where oversized suites, gourmet restaurants, and one heavenly spa are yours.

Relax in one of 496 cozy Junior or Preferred Club Suites, handsomely appointed with all the special touches and dream views that make Now Sapphire so enchanting. Upgrade to a Preferred Club suite and enjoy enhanced amenities and services including ocean views, personalized check-in and check-out, an adults-only Preferred Club pool, pool concierge and bar service, and access to the Preferred Club lounge offering refreshments and complimentary computer access, and more!

Take the kids to Now and let 'em loose in the Explorer's Club for kids, ages 3 to 12 years old. Fully staffed and supervised, you'll find everything covered. Starting at 9 a.m. daily and going to 10 p.m., the Explorer's Club is ideal for stimulating young minds and hearts.

The Core Zone Teen's Club allows teenagers 13 through 17 to cut loose and have the time of their lives. Located next to the Explorer's Club, the Core Zone features nightly entertainment, daily activities and a vast array of sports and games. Activities are held for teens to make new friends, connect with those they are with and have an unforgettable time.

Now Sapphire Riviera Cancun has what your discerning palate craves. There are six reservation-free restaurants and five bars and lounges - as always, laid-back attire is the recommendation. Feel like a night out? Enjoy drinks, dinner and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6 p.m. to 1 a.m. (transportation not included).

Crystal Award Winner: Best Destination, 2013
Golden Apple Award Winner, 2013

Exceptional Values!
Free Symbolic Weddings: Receive the "Your Moments Wedding Package." Restrictions apply.
Honeymooners: Receive the "Do Not Disturb" Honeymoon package complimentary when booking the minimum required room category for a minimum of 7 nights (restrictions apply).
Golf: Complimentary greens fees (cart mandatory and extra charge; restrictions apply).
Family: Two kids 12 & under Stay, Play, and Eat Free during select dates.
Apple Exclusive: Unlimited Connectivity: Free calling to the U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, sells locally made products in stores, and donates goods to local charities. Additional green initiatives include a turtle release program, waste recycling program, 100% environmentally-friendly cleaning products, biodegradable bathroom products, water-efficient bathroom systems, and motion-sensor light switches that work to conserve energy.

Location

Located near the quaint fishing town of Puerto Morelos, Mexico, a short 15 minute ride from the Cancun International Airport.

LOTE 10, MAZANA 9 • RIVIERA MAYA • MX

Facilities

Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms

Shopping Mall Nearby (Hotel Zone-15 miles)

Pools:
Number of Pools: 4
Outdoor Pools: 4
Swim-up Bar

Golf:
  •  NEARBY
  •  18 holes at Grand Coral Riviera Maya
  •  Holes: 0

Tennis:
  •  Number of Courts: 2
  •  Outdoor Courts: 2
  •  Lighted Courts: 2
  •  Court Fee: Complimentary

Water Sports On Site:
  •  Fishing: Additional Charge
  •  Snorkeling: Complimentary
  •  Hobie Cats: Complimentary
  •  Wind Surf: Additional Charge

Health Club / Spa:
  •  Aerobics: Complimentary
  •  Jacuzzi: Additional Charge
  •  Nautilus Equipment: Complimentary
  •  Sauna: Additional Charge
  •  Steam Room: Additional Charge
  •  Manicure / Pedicure: Additional Charge
  •  Facials: Additional Charge

Details

This oceanfront setting, alongside a collection of pools featuring luxurious Bali beds and ocean front palapas, treats guests to the ultimate in waterfront relaxation, elegance, and tranquility.

Beach:

Total Rooms: 496
Year Opened: 2010

Credit Cards: • Visa • Master Card

PREF GOV SUITE OCEAN FRONT
990 sq. ft., King bed, Terrace with lanai & ocean front view, Separate living room & dining area, Luxury amenities, Internet access ($), MP3 docking station, 32" Cable TV, Bathroom with tub & shower, Preferred Club amenities included.
Other Amenities: Air Conditioning, Fan, Bathtub, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe

PREF JRS OCEAN FRONT
520 sq. ft., King or 2 doubles, Terrace or balcony w/ ocean front view, Sitting area higher floor, w/sofa, Luxury amenities, Jac on balcony, Internet access ($), Bath w/ tub & shower, MP3 docking station, 32" Cable TV, Preferred Club amenities included.
Other Amenities: Air Conditioning, Fan, Bathtub, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe

JUNIOR SUITE OCEAN FRONT
520 sq. ft., King or 2 doubles, Terrace or balcony , Ocean front, Sitting area with sofa, 32" Cable TV, Mini-bar, Coffee maker, Safe, Ceiling fan, Iron, Hairdryer, Internet access ($), Alarm clock, MP3 docking station, Jacuzzi
Other Amenities: Air Conditioning, Fan, Bathtub, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe

PREF CLUB JRS TROPICAL
520 sq. ft., King or 2 doubles, Terrace or balcony with garden-view, Sitting area with sofa, Luxury amenities, Internet access ($), Bathroom with tub & shower, MP3 docking station, 32" Cable TV, Preferred Club amenities included.
Other Amenities: Air Conditioning, Fan, Bathtub, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe

JUNIOR SUITE TROPICAL
520 sq. ft., King or 2 doubles, Terrace or balcony with garden-view, Sitting area with sofa, 32" Cable TV, Mini-bar, Coffee maker, Safe, Ceiling fan, Iron, Hairdryer, Internet access ($), Alarm clock, MP3 docking station, Bathroom with tub & shower.
Other Amenities: Air Conditioning, Fan, Bathtub, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe

PREF JRS BEACH FRONT
520 sq. ft., King or 2 doubles, Terrace or balcony w/ beach front view, Sitting area ground floor, w/sofa, Luxury amenities, Jac on balcony, Internet access ($), Bath w/tub & shower, MP3 dock station, 32" Cable TV, Preferred Club amenities included.
Other Amenities: Air Conditioning, Fan, Bathtub, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe

Other Information:
• Room Service

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NOW Sapphire Riviera Cancun features 1 meal plan option:

All Meals, Drinks & Tips

There are 6 Restaurants at NOW Sapphire Riviera Cancun:
Market Cafe - Specializing in International cuisine, our buffet restaurant has an exciting decor and offers an international menu in a casual atmosphere. Dining area with ocean- view available. Open for breakfast, lunch & dinner. Dress Code: Casual
Fresco - Mexican journey to delectable delights. Open for dinner from 6:00pm to 11:00pm Dress Code: Casual elegance
Cibu - Explore the rich flavors of the Mediterranean. Open for dinner. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance
Bluewater Grill - Offers some of the very best fine cuts, seafood and fish specialties. Open for lunch and dinner. Dress Code: Casual elegance.
Lemongrass - Taste the best in Asian cuisine that included Teppanyaki tables ansd Sushi Bar. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance.
Paramour - An elegant, romantic atmosphere offering French cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. This is an Adults only restaurant.

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Now Sapphire Riviera Cancun Restaurant 6

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Now Sapphire Riviera Cancun Restaurant 5

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Now Sapphire Riviera Cancun Restaurant 3

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Now Sapphire Riviera Cancun Restaurant 4

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Now Sapphire Riviera Cancun Restaurant 2

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Now Sapphire Riviera Cancun Restaurant 1

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Activities & Entertainment

Daily Activities & Entertainment:
Kayaks, Sailing, Water Aerobics, Water Polo, Beach Volleyball, Beach Soccer, Ping-pong, Board Games, Scuba Dive Shop, Yoga, Bars: Splash (pool bar), The Reef (Preferred Club pool bar), The Sandbar (Preferred Club beach bar).
Nightly Activities & Entertainment:
Movies (on the beach), Bars: Moments (lobby bar), Eclipse Night Club, Theater

Children's Programs

The Explorer's Club for kids offers fully-supervised children's program with arts & crafts, games, weekly camp out adventure, big screen & movies on the beach, Daily activities open from 9:00am to 10:00pm. Teens Club-Video games, X-Box, Pool table, etc.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary
Babysitting has an hourly fee plus an additional charge for taxicab if the babysitter needs to come to the hotel or stay after 8:00 p.m.

Our Average Customer Ratings (based on 38 reviews)

Leen ~ Willowbrook, IL

Pool: Love the chaise chairs in the water. Warm water. Intimate environment and fun

Beach: Very clean water and sand, they clean it all day long

Food/Drink: The cocktails were too sweet and not very strong, finally found my drink guy Sergio in the lobby who made it just right for us

Entertainment: Quite good, but, a bit monotonous during the shows - light show and magician/juggler need to incorporate more variety. Salsa lessons was not traditional type salsa, in our opinion

Accommodations: Clean and spacious. Only complaint is the bath tub, better if it was a walk in shower and not a high step to get in, difficult for seniors

Service: The employees are so amazing

Overall: LOVED the people most of all, and the fact that it was a smaller more intimate resort experience, and great for seniors who can't walk too far

Morris ~ Titusville, NJ

Food/Drink: Better than the average all-inclusive but short of stellar

Entertainment: Didn't see any

Accommodations: Spaccious, farily luxurious, nice linens , good care of grounds and public spaces

Service: Couln't have been better

Jenni ~ Arden Hills, MN

Beach: Too much seaweed

Sacho ~ Des Plaines, IL

Pool: didn't use

Linda ~ Avalon, PA

Pool: none

Beach: there was a lot of sea weed.

Food/Drink: good

Entertainment: we did not see a lot of it but what we did see we liked.

Accommodations: good

Service: the best

Overall: good

Read More Reviews

Dolores ~ Millersport, OH

Pool: Need to provide more floats

Beach: Very nice, not clear blue as in other beach there

Overall: My booking Experience was wonderful . I booked in jan. for a trip in June., my agent, Dan Kept in contact with me right up until a few days before we left. I felt like he really cared about our family having a great trip. When I plan another vacation for our family I will call Dan W.

Tony ~ Marshfield, MO

Pool: Huge Pool! The biggest I've seen.

Beach: Sand was Great, although seaweed made it tough to swim in the ocean.

Food/Drink: Food was very good, I like the Japenese the best.

Entertainment: The Fire show on the beach was awesome!

Accommodations: Very nice, no complaints.

Service: Exceptional service.

Overall: Thumbs Up.

Rosalba ~ Mount Prospect, IL

'Was a great vacation! My agent was so helpful and the hotel was soooo beautifull!!!'

May ~ Reynoldsburg, OH

'Great food and staff - a very nice vacation and we would return!'

Janell ~ Novi, MI

'Loved the Now Saphire! Very nice, very clean, very friendly and food was good. Thank you for your help!'

Michele ~ Rochester Hills, MI

'This was our 2nd time back, and very happy...staff and bartenders go above and beyond, to make you happy! Outstanding,,,,'

Beach: well kept

Entertainment: good

Service: staff outstanding, really attentive

Overall: Outstanding,,,,

Zinaida ~ Forest Hills, NY

'Good experience overall. Very nice pool and a clean beach and service was very good!'

Pool: very nice

Beach: clean

Entertainment: good

Accommodations: clean

Service: very good!

Overall: Good experience

Galina ~ Brooklyn, NY

'VERY GOOD OVERALL EXPERIENCE! EXCELLENT SERVICE, BEACH, POOL, ETC. THANK YOU '

Pool: EXCELLENT

Beach: EXCELLENT

Food/Drink: SATISFIED

Entertainment: VERY SATISFIED

Accommodations: EXCELLENT

Service: EXCELLENT

Overall: VERY GOOD

Galina ~ Chicago, IL

'Almost perfect!'

Pool: large and accomodating

Beach: clean

Accommodations: nice and clean

Service: maid's perfect

Overall: Almost perfect

Anne ~ Voorhees, NJ

'We had a great experience!'

Pool: Beautiful design and huge

Beach: Beautiful

Entertainment: Amazing shows

Accommodations: Great rooms

Service: Best service

Overall: Great experience

Carri ~ Overland Park, KS

'We had a wonderful trip and would recommend this resort'

Pool: We're beach people

Beach: Wonderful

Food/Drink: Very good

Accommodations: Wonderful

Service: Great staff

Overall: Perfect!

Nick ~ Roeland Park, KS

'All-inclusive is an experience and something everyone should do at least once in their life. Everyone at the resort was very friendly and helpful, too.'

Pool: Fun pool and huge

Food/Drink: Good food

Entertainment: Entertainment every night

Accommodations: Very nice room

Service: Everyone was very friendly and helpful

Overall: All inclusive is an experiance

Gina ~ Tyler, TX

'A nice resort and we had great service overall. Loved the beach and great pools!!!'

Pool: Great pool!

Beach: Loved the beach!!!

Food/Drink: Food was great

Accommodations: The room and maid service was delightful.

Service: Great Service overall.

Overall: A nice resort

Debra ~ Laughlintown, PA

'We had a great experience - the service was fantastic we were treated very well. Beach was more than we hoped for the sand was some of the softest sand ever.'

Pool: Loved the pool

Beach: Beach was more than we hoped for the sand was some of the softest sand ever

Food/Drink: The food was great

Entertainment: Loved the shows and so did my teenage children!!!

Accommodations: Perfect and very clean

Service: The service was fantastic we were treated very well

Overall: We had a great experience

Rosemary ~ Pataskala, OH

Pool: It was picturesque

Beach: Beautiful sand

Service: Was good

Dianne ~ New York, NY

Pool: Beautil but the water was to warm

Beach: It was full of Jelly fish..Ouch

Food/Drink: 5 resturants all good

Entertainment: live music was good

Accommodations: beautiful room

Service: outstanding everyone was so nice

Overall: The Best!!!!

Cynthia ~ Sewickley, PA

Pool: Nice, loved the cabanas

Beach: jellyfish bites

Food/Drink: pretty good

Entertainment: ok not wonderful

Accommodations: nice,, clean

Service: decent

Overall: B-...needs work to improve

Robert ~ Alexandria, VA

'Everyone always gave us the full attention that we had hoped for. Huge room. Lots of extras available to keep you entertained. Can't say enough positive comments. Will be coming back!'

Pool: Huge with room for everyone. Clear water and lots of extras available to keep you entertained.

Beach: The seaweed is the only thing I can think of, but it did keep me from as much time in the water as I would have liked.

Food/Drink: Everything, all the time.

Entertainment: More salsa dancing in the disco.

Accommodations: Can't say enough positive comments.

Service: Everyone always gave us the full attention that we had hoped for, but honestly had not expected.

Overall: Will be coming back

Sergio ~ Willowbrook, IL

'Beautiful huge pool, so many things to do. Overall it was awesome...want to come back.'

Pool: Beautiful huge pool

Beach: A little dirty but beautiful

Food/Drink: Great variety

Entertainment: So many things to do

Accommodations: Very clean and big

Service: Wonderful

Overall: Awesome...want to come back

William ~ Avon, OH

Pool: Very nice

Beach: Great, but reserved area too large

Food/Drink: Very good, even the buffet

Entertainment: No so good

Accommodations: Nice, but could use a face lift

Service: Excellent

Overall: Very good

Ronald ~ Sanford, ME

Pool: clean and Clear

Beach: nice with minimal seagrass

Food/Drink: Ala cartes were above average and service was topnotch

Entertainment: Michael Jackson show was terrific

Accommodations: Nice, but no real view

Service: All were really great.

Overall: Couldn,t be better

Michael a ~ Hinkley, OH

Pool: Well maintained

Beach: Average

Food/Drink: Above average

Entertainment: Average

Accommodations: Met expectations

Service: Royal service very good; general service slightly below expectation

Overall: Very good; I would return; little further than playa del Carmen than we would have liked to have been

Nancy ~ Medina, OH

Pool: royal service pool was terrific,other pool to many small kids at the bar area.

Beach: clean

Food/Drink: great

Entertainment: shows not very long

Accommodations: very nice

Service: very good

Overall: no complaints

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