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Hard Rock Hotel Cancun

Cancun, Mexico
Luxury • All-Inclusive • Family Friendly • Family of Five
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Value Plus!
Extra Value: Receive up to $1800 Limitless Resort Credit. Restrictions apply.
Free Symbolic Weddings: Restrictions apply).
Honeymooners: Candlelight dinner, mini-cake, bottle of sparkling wine, and one breakfast in bed the morning after arrival (reservations required).

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Location

Hard Rock features a fun-filled environment with a magnificent beach location near Kukulkan Shopping Center Guests are close to the Convention Center, downtown Cancun and the airport.

BLD. KUKULKAN KM 14.5, 11 SECTION • CANCUN • MX

Facilities

Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call

Shopping Mall Nearby (7 Miles)

Pools:
Number of Pools: 3
Outdoor Pools: 3
There are three interconnecting, freshwater swimming pools, featuring cascading waterfalls and a swim-up bar.

Tennis:
  •  Number of Courts: 2
  •  Outdoor Courts: 2
  •  Lighted Courts: 2
  •  Court Fee: Complimentary

Other Sports Available:
  •  Other Sports: Non-motorized watersports located at Aquaworld.

Health Club / Spa:
  •  Aerobics: Complimentary
  •  Jacuzzi: Complimentary
  •  Massage: Additional Charge
  •  Nautilus Equipment: Complimentary
  •  Sauna: Additional Charge
  •  Spa: Additional Charge
  •  Steam Room: Additional Charge
  •  Manicure / Pedicure: Additional Charge
  •  Facials: Additional Charge

Details

The Hard Rock offers a great fun-filled ambiance, with 560 modern rooms, most with balconies overlooking the Caribbean Sea or Caribbean Sea or Nichupte Lagoon. This property is ideal for couples activities from morning to night.



Beach: Overlooking the turquoise blue Caribbean Sea, the stunning Hard Rock is situated on 500 feet of white sand beach.

Check-in: 3:00pm
Check-out: 12:00 noon
Total Rooms: 560
Year Opened: 0

Credit Cards: •  Visa  •  Master Card  •  American Express  

Restrictions

No Spring Breakers. 24 hour room service once a day. Restrictions apply for kids 17 & under when using the Spa facilities & services. Please check with Spa on arrival.

Room Types

DELUXE PLATINUM KING
1 King bed ONLY, Double jacuzzi, Bathroom with shower, Balcony, Liquor dispenser, Satellite LCD TV, Bathrobes/slippers, Safe, A/C, Coffee maker, Phone, Alarm clock, Hair dryer, Iron, Wireless internet, Room service, Turndown service.
1 King Bed
Other Amenities: Air Conditioning, Shower, Balcony or Terrace, Minibar, Iron, Television, Room Safe, Satellite

DELUXE GOLD ROOM KING
Balcony with lagoon view. One king bed. Rock Spa bath amenities. 24-hour room service.
Other Amenities: Air Conditioning, Shower, Balcony or Terrace, Minibar, Iron, Television, Room Safe, Satellite

DELUXE PLATINUM DOUBLE
2 Double beds ONLY, Double jacuzzi, Bathroom with shower, Balcony, Liquor dispenser, Satellite LCD TV, Bathrobes/slippers, Safe, A/C, Coffee maker, Phone, Alarm clock, Hair dryer, Iron, Wireless internet, Room service, Turndown service.
2 Double Beds
Other Amenities: Air Conditioning, Shower, Balcony or Terrace, Minibar, Iron, Television, Room Safe, Satellite

DELUXE GOLD ROOM DOUBLE
Lagoon view balcony and two double beds. Hydro spa tub. Rock Spa bath amenities. 24-hour room service.
Other Amenities: Air Conditioning, Shower, Balcony or Terrace, Minibar, Iron, Television, Room Safe, Satellite

DELUXE DIAMOND ROOM
Ocean-view, Double jacuzzi, Beach bag, Upgraded in room liguors, Nightly petit fours, Pillow menu, Concierge phone service, Wireless internet, Private dinner-1 per stay.
1 King Bed
Other Amenities: Air Conditioning, Shower, Balcony or Terrace, Minibar, Iron, Television, Room Safe, Satellite

DELUXE FAMILY ROOM
2 adjoining room (387 sq. ft. each) connected by door, King in one room, 2 double in the other, Each room w/double jacuzzi, Balcony w/lagoon view, XBox/DVD in each room, Adult & children size bathrobes/slippers, Internet in Business Center.
Other Amenities: Air Conditioning, Shower, Balcony or Terrace, Minibar, Iron, Television, Room Safe, Satellite

DELUXE ROOM
King or 2 doubles, Double jacuzzi, In room wine, Bath w/shower only, balcony, Liquor dispenser, Mini-bar, LCD TV with satellite, Farouk Biosilk Bath, Bathrobes/slippers, Wireless internet ($), 24-hour room service.
Other Amenities: Air Conditioning, Shower, Balcony or Terrace, Minibar, Iron, Television, Room Safe, Satellite

Dining

Hard Rock Hotel Cancun features 1 meal plan option:

All Meals, Drinks & Tips

There are 3 Restaurants at Hard Rock Hotel Cancun:
El Mercado - An informal restaurant featuring an international buffet menu for breakfastand lunch, and a la carte service for dinner. Dress code required.
Las Redes - A beachside restaurant featuring an international buffet menu for breakfastand lunch, with both grill and buffet service for dinner.
Las Golondrina's - An a la carte specialty restaurant serving delicious Mexican cuisine to the sounds of live music. Open for dinner only from 7:00 pm - 12:00 am, reservations are required and there is a semi-formal dress code.

Activities & Entertainment

Daily Activities & Entertainment:
Daily pool activiities and entertainment, Scheduled Sightseeing Tours, Billards, Ping-Pong
Nightly Activities & Entertainment:
Them Parties (with Karaoker, Casino, Mexican & Mayan Theme Nights), Live Entertainement

Children's Programs

Kid's pool featuring slides and water activities.
Applicable Ages: 4 to 11 years old

Children's Facilities
Children's Pool

Our Average Customer Ratings (based on 4 reviews)

Julie ~ Bruceville, IN said, 'Couldn't have been better! Thanks for all your assistance in making this the best vacation ever! Everything was wonderful! Not one complaint!'

Pool: More than adequate space in the pool, water temp was great, pool bars awesome!
Beach: Spent most of our time on the beach. Not crowded at all! very relaxing atmosphere!
Food/Drink: The food choices and quality have improved considerably since our last trip to Cancun Palace in 2001!
Entertainment: Activities in the pool and on the beach were fun. We only seen one show "fire show". it was very entertaining.
Accommodations: We were able to upgrade our room to Concierge from Cancun Palace at no extra charge. So, this made our stay even nicer.
Service: The service was outstanding! Everyone from wait staff to housekeeping were there to serve!
Overall: Everything was wonderful! Not one complaint!

Anne ~ Upper Marlboro, MD said, 'Buffet was great, pool was clean, beach was clean...we wish we could spend more time here. '

Pool: Pool was clean
Beach: More beach than last year, sand was clean
Food/Drink: Buffet was great
Accommodations: Very clean and a great bed
Service: Restaurant service is great
Overall: We wish we could spend more time here

Michael ~ Kansas City, MO

Pool: Beautiful and big
Beach: Had a big sand barge which was not pretty but I can understand why the need them becasue the overall beach area was beautiful
Food/Drink: Drinks were awesome. Food was okay.
Entertainment: Michael Jackson was okay. Kind of cheesy. The karoke was fun but only lasted two hours.
Service: It would have better if the front desk would have been more understanding about our room that was next to construction.
Overall: Nice location

Anne ~ Upper Marlboro, MD

Pool: pool was beautiful and clean
Beach: beach walk destroyed and not fixed yet
Food/Drink: great food and drink
Entertainment: could have had more latin music
Accommodations: great rooms
Service: great service, Alberto was the best
Overall: wonderful
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