Value Plus! Honeymooners: Bottle of sparkling wine, fruit basket, in-room breakfast the day after arrival, 10% discount on all spa treatments, and one romantic dinner (reservation required; 7 night minimum stay).
Set amid lavish gardens on a half-mile-long stretch of pearlescent beach named Playa Del Secreto (The Secret Beach), the adults-only, all-inclusive Valentin Imperial Maya boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world-famous Mayan archaeological sites of Tulúm, Cobá, and Chichen Itzá, yet be removed enough to enjoy the casually elegant ambiance of this magnificent award-winning resort.
Fine dining is part of a great vacation, so why not treat your palate to a culinary adventure? Enjoy gastronomic experiences in a modern and trendy atmosphere with dishes crafted by internationally renowned chefs. Start your day with a tasty breakfast in the beachfront Mar & Tierra, where you can also enjoy lunch. For casual dining, the main buffet restaurant is available for breakfast and lunch. Or you may select from any of the seven à la carte restaurants: Italian, French, Japanese, Indonesian, Mexican, Steak House, and Seafood Grill. Reservations are never required!
The world-class spa is the perfect place to discover your senses and live a wonderful experience of total relaxation. There are a hand-designed variety of extraordinary treatments for your well-being. Unique massage techniques will help you achieve a perfect rest; facial and body treatments will help regenerate, hydrate, and rejuvenate the skin. The combination of aromas will create a unique sensory experience. Rituals are designed to achieve a complete balance between body and mind.
Bask in the luxurious guest suites overlooking the majestic Caribbean Sea or beautiful pool and lagoon. Get a welcome cocktail at your personalized check-in. Be treated like a star. Escape into a world where your every wish is honored. Come indulge yourself - you deserve it!
This luxurious resort is located 25 minutes from International Cancun Airport, 30 minutes from Cancun and 20 minutes from Playa del Carmem.
CARRETERA CHETUMAL PUER, KM 311+500 • PLAYA DEL CARMEN • MX
Pools: Number of Pools: 6 Outdoor Pools: 6 One mandering swim-up pool with three islands, each with its own swimming pool. Main pool, activity pool and heated oversized jacuzzi
Credit Cards: • Visa • Master Card • American Express
There is a surcharge at the Lobster Pot Specialty Restaurant (approx. 230.00 pesos per serving)
EMERALD JR SUITE PACKAGE AIR Same as Emerald Junior Suite Beach Front. Other Amenities: Air Conditioning, Fan, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
GOLDEN JUNIOR SUITE 656 sq. feet, overlooks pool, balcony, King bed or doubles, jacuzzi for 2, full marble bathroom, 2 Satellite TVs, DVD player, Ipod dock, coffee maker, bathrobes, slippers, pillow menu, free internet connection, large sitting area. Other Amenities: Air Conditioning, Fan, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
SILVER JUNIOR SUITE 516 sq. ft., King bed, Balcony w/pool or garden view. Satellite TV, DVD player, iPod dock, coffee maker, alarm clock, open bathroom, FREE internet connection, double jacuzzi, Pillow menu, Bathrobes, slippers. Other Amenities: Air Conditioning, Fan, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
GOLDEN JRS PACKAGE AIR Same as Golden Junior Suite. Other Amenities: Air Conditioning, Fan, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
GOLDEN JUNIOR SUITE SWIMUP 656 sq. ft., King or 2 doubles, Oversized terrace w/chaise lounges, steps to direct pool access, 2 satellite TVs, iPod dock, Free internet connection, jacuzzi for 2, Bathrobes, slippers, Pillow menu, coffee maker, alarm clock, large sitting area. Other Amenities: Air Conditioning, Fan, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
DELUXE JUNIOR SUITE 516 sq feet, Pool or garden view, balcony or terrace, coffee maker, King bed or doubles, full marble bathroom, satellite TV, DVD player, hydro massage tub, bathrobe, slippers, pillow menu, free internet connection. Other Amenities: Air Conditioning, Fan, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
SILVER JRS PACKAGE AIR Same as Silver Junior Suite. Other Amenities: Air Conditioning, Fan, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
EMERALDJUNIOR SUITE BEACHFRONT 624 sq. ft., King bed, super sized jacuzzi, balcony or terrace, on beach location, coffee maker, Ipod dock, alarm clock, marble bathroom, pillow menu, bathrobes, slippers, mini bar, free internet connection. Other Amenities: Air Conditioning, Fan, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
GOLDEN JRS SWIMUP PACKAGE AIR Same as Golden Junior Suite Swim Up. Other Amenities: Air Conditioning, Fan, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
ONE BEDROOM DIAMOND SUITE 1032 sq. ft., King bed, Living room w/sofa bed, roof terrace, 2 satellite TVs, iPod, Free internet connection, Hyromassage tub, Bathrobes, Slippers Concierge, Pillow Menu, DVD player, Mini bar, Privilege amenities included. Other Amenities: Air Conditioning, Fan, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
DELUXE JR SUITE PACKAGE AIR Same as Deluxe Junior Suite Other Amenities: Air Conditioning, Fan, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
1BD IMPERIAL SUITE PRIVILEGE 1032 sq. ft., King bed, Living room w/sofa bed, terrace w/jacuzzi, 2 satellite TVs, iPod, Free internet connection, Hyromassage tub, Bathrobes, Slippers Concierge, Pillow Menu, DVD player, Mini bar, Privilege amenities included. Other Amenities: Air Conditioning, Fan, Shower, Minibar, Coffee Maker, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
Valentin Imperial Maya features 1 meal plan option:
All Meals, Drinks & Tips Surcharge for the Lobster Pot Restaurant.
There are 9 Restaurants at Valentin Imperial Maya: Beach Restaurant - Serves a la carte breakfast (10:00am to 12 noon) and lunch (12 noon to 5:00pm). Mexican Restaurant - Open for dinner-6:00pm to 10:30pm BuffetRestaurant - Located in the main building. Breakfast (7:00am to 11:00am), lunch (12 noon to 4:00pm), dinner (6:00pm to 11:00pm and snacks (11:00pm to 2:00am). Janpanese Restaurant - Open for dinner-6:00pm to 10:30pm French Restaurant - Open for dinner-6:00pm to 10:30pm. 7 Snack/Light Meal Points - Located throughout the property. Italian Restaurant - Open for dinner-6:00pm to 10:30pm Lobster Pot Restaurant - Open for dinner-6:30pm to 10:30pm There is a surcharge for the use of this restaurant (approx. 230.00 pesos per serving). Steak House - Open for dinner-6:30pm to 10:30pm
Our Average Customer Ratings (based on 74 reviews)
Paul (Troy, MO)
Accommodations: We were unable to sleep in out firt room because of the deterioated mattress, the high mold content and the couch that smelled like a dity sock!!
Bruce (Anaheim, CA) said, 'Fantastic resort and we had a great time. I would go back again!'
Pool: Too warm
Audrey (Charleroi, PA)
Beach: Didn't go much - went to pool instead
Food/Drink: Restaurants could have been open longer. Closed at 10:30
Entertainment: Didn't see much other than a nightly "disco"
Accommodations: They upgraded us (for no reason?) to the Diamond suite. Amazing!!
Jamie (Earlville, MD) said, 'Best vacation ever. Already saving to go back. HIghly recommend the resort!!!'
Beach: Wish the bar was a little closer to the sitting area.
Vicki (Austin, IN)
Pool: love the set up of the pool more of a party group on one end and more laid back on the other side.
Beach: Beaches are nice a little windy this time of year so spent more time at the pool.
Food/Drink: Food was good love the breakfast set up.
Accommodations: Loved the room bed was very comfortable.
Service: The service is the best no complaints at all.
Overall: when we go back this will be the resort for us.
Read More Reviews
Crickette (Petersburg, IL)
Pool: Awesome pools!
Beach: The beach was perfect with tons of chairs.
Food/Drink: All the food was great.
Entertainment: Shows were good and not too long.
Accommodations: Our room was wonderful with a great view and we got an upgrade!
Service: All the staff was friendly and eager to help make our vacation the best.
Overall: I would definitely go back here.
Sherri (Petersburg, IL)
Pool: The pool was great.
Food/Drink: Tasted great but each resturant was extremely slow in service. French resturant was the best for service and wow factor.
Accommodations: Air conditioning did not work well. Everything felt damp.
Service: Slow service but friendly staff.
Moira (Chagrin Falls, OH)
Pool: Had to get up early to get chairs.
Beach: Not very shady in the morning.
Food/Drink: Buffet at Le Marche so good. All restaurants were fantastic. Bali - Indonesian food very spicy! Drinks first class:)
Entertainment: Good but the times scheduled were hard to attend due to restaurant reservations.
Service: Amazing service on the whole.
Overall: Amazing resort! Very relaxing and enjoyable. We love the adult all-inclusive. The resort is so huge and accommodates so many people, however, one never felt like it was crowded. We would definitely consider going back.
Carla (Marietta, GA)
Food/Drink: The food for lunch and breakfast was good.
Entertainment: GREAT nightly entertainment.
Leslie (Warsaw, MO)
Pool: The main one is very big.
Beach: The beach is lovely, but you have to walk a long way to get a palapa.
Accommodations: We had a beachfront room, but could not see the beach - only vegetation and lots of it!!
Service: Absolutely fantastic!!
Overall: Only negative thing was dark clouds but we did go in December and even Mexico has "winter".
Chris (Austin, TX)
Food/Drink: Drinks a little weak.
Entertainment: Needs improvement!
Accommodations: Beautiful grounds and such gracious employees.
Howard c (Austin, TX)
Pool: Beautiful pool but cold, a hot tub would have been nice.
Accommodations: Room was great but you could hear people walking around upstairs.
Sharon (Haverhill, MA) said, 'We will definitely go back. From front desk to housekeeping to wait staff to maintenance, not one complaint! Over the top service.'
Pool: Between the 2 pools, there is an atmosphere for everyone.
Beach: the main beach is large and the water is great.
Food/Drink: Delicious food, both buffet and prepared meals. All quality was very good.
Entertainment: Different types of entertainment. Lots of fun
Accommodations: We had the Emerald Jr suite, oceanfront. Terrific accomodations, excellent service, very clean,and we enjoyed our patio hammock for afternoon siesta
Service: From front desk to housekeeping to wait staff to maintenance, not one complaint! Over the top service.
Overall: We will definitely go back
Josh (Springfield, MO) said, 'Fantastic, will definately be returning. Outstanding food and drink, loved the selection. With it being an Adults only resort it wasn't ever crowded and you could simply relax.'
Pool: Loved it! So relaxing and fun.
Beach: Clean and quiet. With it being an Adults only resort it wasn't ever crowded and you could simply relax.
Food/Drink: Outstanding food and drink, loved the selection.
Entertainment: Top notch, we never had to go off of the resort for entertainment.
Accommodations: Very nice.
Service: Always friendly and eager to help.
Overall: Fantastic, will definately be returning.
Pam (Dayton, TN) said, 'Will for sure go back here! Huge pool and great service. 5 star service.'
Pool: huge pool and great service
Beach: there was a smooth swim area
Food/Drink: lots to choice from
Service: 5 star service
Overall: will for sure go back here
Dustin (Springfield, MO) said, 'Exactly what we wanted. Great experience. '
Jennifer & harvey (San Antonio, TX) said, 'Terrific -- looking forward to returning! Entire staff throughout the hotel was extremely accomodating. Top Notch from start to finish!'
Pool: Beautiful, Clean and Large
Beach: Fantastic and clean
Food/Drink: Wonderful and "no reservations" policy worked very well
Entertainment: A really talented bunch of entertainers
Accommodations: Beautiful and Housekeeping did a great job
Service: Entire staff throughout the hotel was extremely accomodating
Overall: Terrific -- looking forward to returning!
Marilyn (Gordonsville, VA) said, 'Breakfast, Lunch and Dinner VERY GOOD. Very nice rooms. Will definitely be going back.'
Pool: Pool was great
Food/Drink: Breakfast, Lunch and Dinner VERY GOOD
Accommodations: Very nice rooms.
Toyia (Nixa, MO) said, 'This was our second trip to Valentin & we'd go back again. Would highly recommend the resort & Dream Vacations.'
Pool: Beautiful pools & they added great mats to float on!
Beach: Beautiful white sand beaches, so clean and even more chairs this year!!
Food/Drink: Breakfast was unbelievable and the French restaurant was our favorite.
Entertainment: Shows were good.
Accommodations: Booked w/friends-Rooms great but our friends had 2 full beds instead of a king-changed when we said we'd talk to Apple rep but took 2 days
Service: Very good but didn't seem to have as many working as last year??
Overall: Great - would highly recommend the resort & Dream Vacations.
Deborah (Machesney Park, IL) said, 'I would go back to this resort without question. Everything was perfect and I had the best time of my life. Thank you!'
Pool: Very clean and perfect temperature
Beach: Clean and tons of chairs for everyone
Food/Drink: Huge variety of delicious food and drink, everything was perfect
Accommodations: Very clean and comfortable.
Service: Everyone was very nice and very helpful
Overall: I would recommend this resort to everyone I know and I have. It far exceeded my expectations and that doesn't happen very often!
John (Lexington, KY) said, 'Great trip / very attentive service / nice large room / very nice pool.'
Pool: Very nice pool.
Food/Drink: Breakfast & lunch buffet so-so
Entertainment: Loved the Plaza at this facility
Accommodations: Nice large room
Service: Very attentive
Overall: Great trip
Anthony (Lexington, KY) said, 'Thanks for your help with this awesome experience. I would go back!'
Pool: Could not get a chair in the afternoon
Food/Drink: The best
Entertainment: Very good
Accommodations: Very clean
Service: Very good
Overall: I would go back!
Marilyn (Chicago, IL) said, 'Great vacation!!! Beautiful beach for playing in the waves or taking a walk in the sand. Everyone was friendly and helpful.'
Pool: Great size, lots of rafts available, swim-up bar
Beach: Beautiful beach for playing in the waves or taking a walk in the sand
Food/Drink: great variety
Entertainment: enthusiastic performer! Lots of energy
Accommodations: very nice with a lovely balcony
Service: Everyone was friendly and helpful
Overall: Great vacation!!!
Diane (Marion, IA) said, 'The staff was very accommodating. Very clean and big pools.'
Pool: Very clean and big pools.
Beach: volleyball was very fun
Food/Drink: great variety
Service: The staff was very accommodating
Cheryl (Woodbridge, VA) said, 'GREAT!!!!!!!!!!!! We will go back!'
Pool: We liked it.
Beach: We loved it.
Food/Drink: So much we now don't want to get on the scale.
Accommodations: Very clean.
Service: Very Professional!!
Overall: We will go back!
Lisa (Republic, MO) said, 'Beautiful resort that I would go to again. Wonderful food and strong drinks'
Pool: Clean and beautiful
Food/Drink: Wonderful food and strong drinks
Entertainment: Live bands were fantastic.
Overall: Beautiful resort that I would go to again.
Stacy (Nixa, MO) said, 'Wonderful trip, would highly recommend this facility. Nice beach, lots of chairs, & 2 bars to service the beach area! Everyone was very friendly, helpful & accomodating.'
Pool: Great pool
Beach: Nice beach, lots of chairs, & 2 bars to service the beach area!
Food/Drink: Top notch restaurants & bars!
Entertainment: Live Bands were great
Service: Everyone was very friendly, helpful & accomodating.
Overall: Wonderful trip, would highly recommend this facility
Bernardo (Montclair, CA) said, 'Yes, this was a very good experience. The beach was great but the all-inclusive food/drinks was the best part!'
Pool: We didnt have time to use it but it looked great
Beach: The beach was great
Food/Drink: This was the best part
Service: It was good
Overall: Yes, very good
Marla (Stone Mountain, GA) said, 'The resort was beautiful and the pool was absolutely breath taking! Beach was quiet/clean/tranquil and our room was very nice. The SERVICE was the best!'
Pool: The pool was absolutely breath taking!
Beach: Quiet, clean, and tranquil
Food/Drink: Great variety of choices
Entertainment: Very professional/fun
Accommodations: Our room was nice
Service: The best!
Lessie (Decatur, GA) said, 'The Valentin Maya Resort is such a large and beautiful property. It was exciting discovering new places to see each and every day. We had a wonderful time. Thanks for all your help!'
Pool: Beautifully designed
Beach: Beautiful clear waters and white sand.
Food/Drink: So many choices to eat, and none of them disappointed!
Entertainment: All entertainment was enjoyable. The Caribbean night was my favorite.
Accommodations: Me and my husband loved the building and room we were in, convenient to everything.
Service: Service was point on...everyone was so accommodating.
Overall: The entire experience was so relaxing, because eveything had been taken care of for us.
Tanya (Buford, GA) said, 'Very nice resort!'
Beach: Very close
Food/Drink: Always enough
Entertainment: Good Music
Accommodations: Very clean
Service: Always willing to help
Overall: Very nice resort
Vernita (Dallas, TX) said, 'Fantastic place to vacation and worth every penny! The customer service was the best I've ever experienced! Great experience! I will visit again!'
Pool: Gorgeous pool with lots of fun activities, even for a non-swimmer (me!).
Food/Drink: Great variety and tasty.
Entertainment: Excellent variety; something for everyone.
Accommodations: Beautifully maintained property with some of the best landscape I've ever seen.
Service: The customer service was the best I've ever experienced!
Overall: Great experience! I will visit again!
Andrea (Arvada, CO) said, 'Great resort and we would go back.'
Pool: Beautiful, large pool with pleny of seats
Beach: Have to play the towel game, very nice soft sand beach
Food/Drink: Food was very good.
Accommodations: Great room.
Service: Very friendly
Overall: Great resort and we would go back.
Sue (Middletown, OH) said, 'We WILL go back! The Valentin had the BEST beach we have been to, the room was terrific, they had good shows every night, and the food/drinks were as good as anywhere we have ever been to.'
Pool: Had two pools, one party and one quiet
Beach: BEST beach we have ever been to
Food/Drink: As good as anywhere we have been.
Entertainment: Good shows every night.
Accommodations: Room was terrific.
Service: Very good.
Overall: We WILL go back
Patrick (Peoria, IL) said, 'Already planning to go back'
Pool: Great pool and bar
Beach: Did not want to leave the beach
Food/Drink: Everything was great
Entertainment: Only saw one show but it was good
Accommodations: They were great
Service: Could not ask for better, got to know the wait staff
Overall: Already planning to go back
Randal e (Middlebury, IN) said, 'We had fun at the party pool and/or quiet and relaxing at the pool for the Gold suites. 2nd to none. It was our 2nd time there and going back again.'
Pool: Fun at the party pool or quiet and relaxing at the pool for the Gold suites
Food/Drink: Ticket to Fly is the best drink, food was great
Service: 2nd to none
Overall: 2nd time there and going back again
Roberta (Dallas, TX) said, 'Awesome vacation where most everyone we met said its the best resort they've stayed at. I agree.'
Beach: Empty everytime we were there, which was perfect for us
Food/Drink: Hibachi was the best and the room service burgers were awesome
Entertainment: Mostly good and we loved the house band in the plaza
Service: Overall, the service on resort was good
Overall: Awesome vacation where most everyone we met said its the best resort they've stayed at. I agree.
Toyia (Nixa, MO) said, 'Great walking beach that was very clean. The food was very good, especially the French restaurant. The rooms were very clean and service staff was very friendly. Would go back again.'
Pool: Absolutely beautiful
Beach: Great walking beach, very clean
Food/Drink: The food was very good, especially the French restaurant
Entertainment: Good entertainment, especially the Michael Jackson show
Accommodations: The rooms were very clean
Service: Service staff was very friendly
Overall: Would go back again
Jody (Mundelein, IL) said, 'Exaclty what Dream Vacations described. Best part was having a menu for dinner everynight. Great comfy bed and clean beach that was great for walking. Very relaxing trip and we will use again next time!'
Beach: Great for long walks, kept very clean, nice and flat swimming area and beach walking
Food/Drink: Best part was having a menu for dinner everynight. Lobster thermador was excellent
Entertainment: Enjoyed drummers and firedance the most
Accommodations: Great comfy bed - we were in building 5, which was an excellent central location
Service: We tipped a dollar every round, and all service was excellent
Overall: Exaclty what Dream Vacations described. Very relaxing
Maureen (West Chester, PA) said, 'Had a great time. The resort was fabulous! All the restaurants were really good Loved the pool - and swim up bars'
Pool: Loved the pool - and swim up bars
Beach: Great beach
Food/Drink: All the restaurants were really good
Entertainment: Fun bands
Rosemary (West Chester, PA)
Beach: Large and clean beach w/ plenty of chairs.
Food/Drink: Delicious food, wide variety, very fresh.
Accommodations: Rooms were a just the right size. Very clean.
Service: Staff was friendly, polite and accommodating
Overall: If given the chance, I would return for another visit.
Gloria (Queens, NY)
Food/Drink: Very good
Accommodations: The staff was friendly
Overall: It was a nice stay
Douglas a (New Glarus, WI) said, 'Our service starting at the airport was friendly with the Apple Reps; the Apple Rep at Valentin was helpful in getting us set up for our Chichen Itza trip. Resort staff were polite & helpful.'
Pool: Very clean, well kept, attractive landscaping
Beach: Very clean and sandy
Food/Drink: Drinks were good and plentiful
Accommodations: We were upgraded to a larger suite and It was nice
Dale (Bloomer, WI) said, 'Enjoyed it very much...will do it again. Our Junior Suite was exactly as pictured and they had an excellent variety of food and drinks.'
Pool: Beautiful but cool
Beach: Very nice
Food/Drink: Excellent variety
Entertainment: Great band in plaza
Accommodations: Exactly as pictured
Overall: Would go back
William (Cameron, WI)
Pool: Lush-seemed that it was never crowded. Very well laid out and accessable from our room
Beach: Beach was nice
Food/Drink: Tried them all except the thai
Entertainment: We were in bed by 9/930 every night, but the early house band in the Plaza was good
Accommodations: Room was very ample and clean
Service: Some looby Bar staff not good just four of us sometimes waited5-10 min for service. Earth (pool) Bar staff FANTASTIC Only 1 poor waiter -Mex
Overall: Would go again. Interested in a 2 week stay.
Bob (Camdenton, MO) said, 'We would go back. We especially appreciated the adults only provision, the direct flight, the transfers provided by Lomas Travel, and Dream Vacations. We loved the whole experience.'
Pool: Very clean, great service with drinks and towels, with a nice setting.
Beach: Lots of sand, could have provided some unreserved chairs in the shade. friendly bars and service
Food/Drink: Food could have used a little more variety, especially in the entrees. If the upcharge was eliminated for lobster it would help the menu.
Entertainment: Good variety
Accommodations: Very good. It was clean with good maid service
Service: Great in bars, pools, beach, rooms, travel, check-in, and check-out.
Overall: Very relaxing, fun, and trouble free.
Mike (Buchanan, VA) said, 'We would recommend the Valentin Imperial Maya to anyone - the beach was beautiful, the pools were huge and beautiful, we loved all the food, they had a nice variety of entertainment, we LOVED our Jacuzzi in room, and the service was top notch.'
Pool: Huge and beautiful
Food/Drink: Loved everything
Entertainment: Nice variety
Accommodations: Loved jacuzzi in room
Service: Top notch
Overall: Would recommand
Mina jo (Albuquerque, NM)
Pool: We preferred the "little" pool
Beach: It was lovely to walk along.
Food/Drink: Plentiful and delicious
Entertainment: The performers seemed to do their best.
Accommodations: Clean and pleasant.
Service: Everyone there seemed to have our comfort as their priority.
Ellen (Louisville, KY) said, 'The food just kept coming and was abundant and delicious. The beach made for great walking adventures. The room was generally lovely. And our agent was the best!'
Pool: Both pools fun. We spent most of our time at the quiet pool
Beach: Beach made for great walking adventures
Food/Drink: It just kept coming--abundant and delicious
Entertainment: A little amateurish, but fun
Accommodations: Rooms generally lovely
Service: Excellent--everyone was helpful
Overall: We'd eagerly go back
Joe (Boulder, CO) said, 'We had a great vacation and would return. We had a good, clean room and the beach was great!'
Service: Good, clean room
Overall: Would return
Susan (Sioux City, IA) said, 'We would go back - everything went off without a hitch. We really liked the variety of food choices. They had all the drinks that we wanted. Everyone was friendly and willing to help.'
Pool: Never went in, it looked great but we prefer the ocean
Beach: The more remote area to the right was great
Food/Drink: Liked the variety. We ate too much :). They had all the drinks we wanted.
Accommodations: Nice, roomy, and quiet
Service: All friendly, willing to help; received room service of snacks in 10 minutes!
Overall: Would go back
Erin s (Springfield, MO) said, 'The beach was beautiful and clean. The food was phenomenal. Breakfast and lunch were buffets but the quality was excellent. Dinner was what I would consider to be 5 stars. Every staff member was so kind and willing to help. The service was top notch. They made you feel so welcomed. Everything you could ask for.'
Pool: The pool was gorgeous but we spent most of our time at the beach.
Beach: The beach was beautiful and clean. The staff keeps it well groomed.
Food/Drink: The food was phenomenal. Breakfast and lunch were buffets but the quality was excellent. Dinner was what I would consider to be 5 stars.
Entertainment: We went to see live music one time, but it was really fun
Accommodations: Everything you could ask for.
Service: Every staff member was so kind and willing to help. The service was top notch. They made you feel so welcomed
Overall: Will do it again if we can
Michael (Butler, PA)
Beach: a little rocky but good and great for snorkeling
Food/Drink: Best food and we have been to many other all inclusive before this one
Entertainment: Michael Jackson show....... Amazing
Accommodations: Beautiful room
Service: Very atentive
Overall: Could not have been happier
Randal e (Middlebury, IN) said, 'This was the best vacation we have had so far, Unbelievable!'
Pool: clean and sparkling water, plenty of room
Beach: white sand and 3 colors of blue water
Food/Drink: all great!
Entertainment: excellent live bands
Accommodations: spacious, clean
Service: top notch
Nicholle (St. Louis, MO) said, 'Biggest pool I've seen in a resort. Beach kept going and going.'
Pool: Biggest pool I've seen in a resort.
Beach: Beach kept going and going.
Food/Drink: All restaurants were great, and not much wait.
Entertainment: Entertainment was fine, a little cheesy around the pool area.
Accommodations: We were upgraded to the Diamond Suite, we kept wondering if they made a mistake and the room was meant for honeymooners instead.
Service: Everyone was polite and greeted you in passing, even the landscaping and cleaning crew. The service as you arrived was very inviting!
Overall: No complaints, everything was fantastic! Can't wait to return.
Mark (Howell, MI)
Pool: very, very cold. too cold to enjoy in January
Beach: clean, lots of chairs
Food/Drink: food was very good.
Entertainment: enjoyed most of it.
Accommodations: rooms were very nice and clean.
Service: the staff was very attentive and happy.
Overall: we had a great time
Ellen (Louisville, KY)
Pool: secret pool was perfection
Beach: Steep and rocky except in the swimming area, but beautiful nonetheless.
Food/Drink: Plentiful buffets
Entertainment: A little high schoolish
Accommodations: Got a free upgrade--fabulous room!
Service: Mostly excellent
Overall: Can't wait to go back again
Sharon (Boundbrook, NJ)
Pool: beautiful, clean
Beach: beautiful, too bad storm blew thru that week and it was closed for the most part
Food/Drink: great, lots of choices
Entertainment: not too much
Accommodations: clean and spacious, comfy matressess
Service: the best, couldnt do enough for you
Overall: great, would return again
April (Jackson, TN) said, 'Best vacation we've been on so far!!!'
Overall: Best vacation we've been on so far!!!
Kimberley s (Bryan, OH) said, 'EXCELLENT...everyone was so nice and very timely, the pool was the biggest one I ever saw, everything I ate was so good, drinks kept coming, and I would go back in a heart beat.'
Pool: the biggest one I have ever saw
Beach: amazing, very clean and blue
Food/Drink: everything I eat was so good, drinks kept coming
Entertainment: there was so much to do
Accommodations: very nice
Service: EXCELLENT everyone was so nice and very timely
Overall: I would go back in a heart beat
Yessica (San Antonio, TX) said, 'I had a fantastic time, starting the minute I stepped foot on the resort. Being greeted with a glass of champange was a sign of what was in store the rest of the week. My vacation only got better to the last minute on the resort.'
Beach: a little rocky, but overall very nice!
Food/Drink: This is they way to go on vacation.
Accommodations: Best I've ever had.
Service: Great people were real and extremely friendly.
Overall: Would not hesitate to return, or tell friends about this place.
Churee (Round Rock, TX)
Entertainment: Didn't attend
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