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Playa del Carmen- The demand for The Riu Palace Mexico in Playa del Carmen was so great, the next best move was to build another, and so Rius did just that. Added another Palace to their Kingdom along the most beautiful white-sand beach in Riviera Maya.
True to Riu's style, each new Resort is more lavish, displaying the most amazing flourishes in art and furnishings, rich and spectacular, the new Riu Palace Riviera Maya will be a dazzler.
A selection of fine a la carte restaurants will include Brazilian, Japanese, Gourmet, Steakhouse, and Mexican, as well as offering a main restaurant with an array of buffet choices and cooking stations.
Built along a spectacular stretch of beautiful white sand beach, framed by tropical palm tress and only 5 minutes away from the laid back town of Playa del Carmen.
CONDOMINIOS PLAYA CAR PLAYA DEL CAR • QUINTANA ROO • MX
Barber / Beauty Salon Boutique Shops Car Rental Disco / Nightclub Laundry / Dry Cleaning Service Physician on Call
Pools: Number of Pools: 2 Outdoor Pools: 2 Indoor Pools: 1 Swim-up Bar Two pools with jucuzzis and swim-up pool bar.
Golf: • CLOSEBY • Holes: 18
Tennis: • Number of Courts: 1 • Outdoor Courts: 1 • Lighted Courts: 1
Water Sports On Site: • Sunfish Sailing: Complimentary • Snorkeling: Complimentary • Waterskiing: Additional Charge • Wind Surf: Complimentary
Other Sports Available: • Other Sports: Volleyball, ping pong
The latest brand new luxurious hotel to the Riu family! 400 elegant junior suites, many with hydro massage bathtub.All rooms have the famous Riu Liquor dispensers and mini bars.
Riu Palace Riviera Maya features 24 All-Inclusive, five specialty reataurants/one buffet restaurant,four bars, two pools with jacuzzis & swip-up pool bar, one tennis court, spa services and exchange privileges with the other Riu Hotels.
Total Rooms: 400 Year Opened: 2006
Weddings: Free Weddings (min. 5 rooms and other restrictions apply).
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers; during Mar-Apr each room must have one guest at least 21 years old to check in (May-Feb 18).
SUITE WITH JACUZZI King bed w/rollaway, Balcony or terrace with Jacuzzi,Split-level with living room area, ceiling fan, Satellite TV, Minibar, Liquor dispenser, In room safe, Bathroom with hydromassage bath shower, Hairdryer, Alarm clock, iron, ironing board Other Amenities: Air Conditioning, Fan, Balcony or Terrace, Jacuzzi, Minibar, Hair Dryer, Iron, Telephone, Television, Room Safe, Satellite
SUITE King bed w/rollaway, Balcony or terrace, Split-level with living room area Ceiling fan, Satellite TV, Phone, Minibar, Liquor dispenser, In room safe, Bathroom with hydromassage bath shower, Hairdryer, Alarm clock,Iron and ironing board Other Amenities: Air Conditioning, Fan, Balcony or Terrace, Minibar, Hair Dryer, Iron, Telephone, Television, Room Safe, Satellite
JUNIOR SUITE King or 2 dbl beds, Split-level with living room area including sofa, Ceiling fan, Satellite TV, Phone, Minibar, Lliquor dispenser, In room safe, Bathroom with hydromassage bath , most wuth baclonies or terrace with view of neighboring hotels. Other Amenities: Air Conditioning, Fan, Shower, Balcony or Terrace, Minibar, Hair Dryer, Telephone, Room Safe, Satellite
SUPERIOR JUNIOR SUITE King or 2 dbl beds, Split-level with living room area including sofa, Ceiling fan, Satellite TV, Phone, Minibar, Liquor dispenser, In room safe, Bathroom with hydromassage bath, all with balcony or terrace with courtyard view. Other Amenities: Air Conditioning, Fan, Shower, Balcony or Terrace, Minibar, Hair Dryer, Telephone, Room Safe, Satellite
Other Information: • Cribs available on request basis at no charge.
Riu Palace Riviera Maya features 1 meal plan option:
There are 7 Restaurants at Riu Palace Riviera Maya: Mexican Restaurant - Reservations required Dress Code: Casual Formal Grill Steakhouse - Reservations required Dress Code: Casual Formal A La Carte Gourmet - For Dinner. Reservations required Dress Code: Casual Formal Japanese - Reservations required Dress Code: Casual Formal Brazilian - Reservations required Dress Code: Casual Formal Pool Snack Bar - Main Restaurant - With non smoking area and terrace, offering buffet style dining and show cooking stations.Theme dinners served three times a week.
Activities & Entertainment
Nightly Activities & Entertainment: Nightly entertainment including Live Music and Riu Theme Shows, La Pinata Disco at the Riu Tequila entrance and drinks included.
Children's Facilities PlayGround Children's Pool
Our Average Customer Ratings (based on 43 reviews)
Pool: Needs a little updating.
Accommodations: There was no hot water the entire week that we were there. We had slightly lukewarm water on our last day. There was no water pressure when trying to get hot water. Only water pressure with cold water. Also, a pipe broke in the ceiling in the area right when you walked into the room. Water had been dripping for days then it broke and water was on the floor in the entire entrance way area. They responded immediately and fixed the problem. Lack of hot water was never fixed.
Pool: We didn't spend a lot of time at the pools but it was nice when we did.
Food/Drink: Cocktails still need improvement. Beer was great.
Entertainment: We enjoyed the early live music in the courtyard.
Food/Drink: Some label liquors seemed watered down.
Entertainment: Not much evening entertainment.
Accommodations: Lovely - had a great room #2121.
Mary said, 'Everything was amazing! I will be going to this resort and I have told everyone who asks to stay there.'
Jeff said, 'Everything went well, great vacation.'
Accommodations: Rooms just ok.
Overall: Great vacation
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Barbara said, 'We had a blast, great resort and we would go back again. Great beach.'
Food/Drink: buffet was good
Entertainment: fun, great dancers
Accommodations: we have a suite and it was great.
Service: very good
Overall: We had a blast, great resort and we would go back again.
Cindy said, 'Would consider returning to this location! Great staff to support events. Very engaging. Poolside service excellent.'
Pool: Beautiful pool.
Food/Drink: Food and drinks were average
Entertainment: Great staff to support events. Very engaging
Service: Poolside service excellent. Other service very good as well.
Overall: Would consider returning to this location!
Greg said, 'Satisfied and would do another one in the future...excelent service by all employees.'
Pool: pool was warm
Beach: sand area was well kept
Food/Drink: excellent and plenty of each
Entertainment: Interesting things done nightly
Accommodations: well maintained and great
Service: excelent service by all employees
Overall: Satisfied and would do another one in the future
Kathryn & thomas said, 'Couldn't have been better. Loved the location and weather. Had a great time. Lomas staff was excellent. Staff at Riu was also very accomadating'
Beach: loved the palm trees.
Food/Drink: it was fine...lots of variety
Service: restaurants seemed understaffed
Overall: wonderful time
Bobby said, 'Had a wonderful trip. Service could not have been better, accommodations were excellent, and food and drinks were excellent.'
Pool: very nice
Beach: very nice
Food/Drink: food and drinks were excellent
Accommodations: accommodations were excellent
Service: service could not have been better
Carol said, 'No complaints about the resort whatsoever. As always, Riu provides the very best.'
Pool: clean, well kept
Beach: clean, well kept
Food/Drink: Variety and preparation very good.
Accommodations: Very clean and well maintained.
Overall: No complaints about the resort whatsoever. As always, Riu provides the very best.
Christine said, 'I would definitely recommend this hotel - everyone was nice and the resort is wonderful! The beach is very nice and lined with beautiful palm trees.'
Pool: Huge, nicely designed
Beach: Very nice, lined with beautiful palm trees
Food/Drink: Nice variety
Accommodations: Loved the junior suite
Service: Everyone was nice
Finna said, '!!!Perfect vacation!!!'
Food/Drink: Great selection and quality
Entertainment: Entertainment was okay
Service: Very friendly personal
Overall: Perfect vacation
Frank said, 'Kids say it was best vacation ever, we loved the all-inclusiveness, good food and drink, fun activities and we'd like to book our next vacation here.'
Pool: Nice pool
Beach: Beautiful, plenty of beach chairs
Food/Drink: Great selection, friendly service
Entertainment: Fun beach and pool games and activities for kids of all ages
Service: Friendly staff, treated our children very well
Overall: Kids say it was best vacation ever, we loved the all-inclusiveness, good food and drink, fun activities
Skip said, 'We've been going here for years and we would try other resorts, however we don't feel we could have a better experience anywhere else.'
Food/Drink: I seem to gain a few pounds on every trip with plenty to choose from.
Accommodations: Have been in a suite the last couple of times, makes you feel special in a special place. Very clean and my wife loves the towel animals
Service: Always great, staff at all levels work hard to please
Overall: We've been going here for years and we would try other resorts, however we don't feel we could have a better experience anywhere else.
Lora said, 'Loved the pool and we had great beach access.'
Pool: Loved the pool
Beach: Great access
Entertainment: Had something each night
Pool: Pool was great
Beach: Beach was clear, close, and beautiful
Overall: Had a good time
Scott said, 'The Riu Palace Riviera Maya is a perfect resort in a perfect location with fabulous food and drink with so much else going for it that i really have nothing to complain about. If you're looking for something new to try, get yours divers cert here.Great Instructors and good gear.An amazing Vacation!'
Pool: Nice pool for those who prefer pool to beach
Beach: The beachfront is great but best of all, there is LOTS of palm tree coverage, so no more early rising to find a good spot. they are all good
Food/Drink: The buffet here is better than most of the A la Carte's at the other resorts we have visited. Everything is good
Entertainment: Pretty good entertainment at night and the staff have activities during the day. Hopefully Tony (Panda) is there for our next trip :-) great
Accommodations: I highly recommend upgrading to the junior superior suite. great view!!!
Service: Top Notch service here, very friendly.
Overall: This is the best resort we have been to yet. The only complaint we had was that 1 week wasn't long enough.So this year its 2 weeks :-)
Entertainment: Loved each night!
Accommodations: The room was beautiful and spacious.
Service: Miss Hector already!
Overall: The highlight was what they did for the kids each night!
Bobby said, 'The service and attitude of all of the employees was excellent+. No complaints at all. Our agent was very helpfu and this hotel had an excellent beach. '
Pool: Very good
Beach: Excellent beach
Entertainment: Very good
Service: The service and attitude of all of the employees was excellent+. No complaints at all.
Gary m said, 'FANTASTIC!!! Been there three times now and will go back.'
Entertainment: Been there three times now
Overall: Will go back
Dennis said, 'All the food was very fresh and tasty. We couldn't ask for better. We would love to come back one day.'
Pool: Very clean and lots of fun
Beach: Very clean and lots of good service
Food/Drink: All very fresh and tasty. We couldn't ask for better.
Entertainment: We had the best time
Accommodations: Clean and all we could ask for
Service: The staff are fantastic
Overall: We would love to come back one day
Carol said, 'Excellent, Excellent, Excellent. Had a wonderful vacation. Will definitely use your service again.'
Pool: Extremely well maintained
Beach: Well maintained
Food/Drink: Food not as good as previously but understand it's because of the current economy & low occupancy
Entertainment: It would be nice to see something different for a change.
Accommodations: Excellent, Excellent, Excellent.
Service: Couldn't have been better.
Overall: Wonderful. Will be back.
Skip said, 'We have be here 4 times in less than 2 years. These folks have it dialed in'
Pool: Not as well maintained as in the past
Beach: Would like a few palapas on the beach
Food/Drink: Would like more variety at lunch
Entertainment: Did not participate
Accommodations: Housekeeping was early every day. We were up graded to a suite
Service: These folks have it dialed in
Overall: Have be here 4 times in less than 2 years. Right now this resort meets our needs
Stephen said, 'Better than most all inclusives we have been to.'
Food/Drink: Better than most all inclusives we have been to
Entertainment: Very good
Accommodations: Very nice
Beach: Very nice
Entertainment: Fun and exciting
Accommodations: Clean and spacious
Service: Very friendly
Pool: beautiful pool
Beach: liked the palm trees for shade
Food/Drink: the best
Entertainment: the shows were great
Accommodations: would liked to have a view for the money we paid
Overall: would go back again
Pool: was nice
Beach: Having problems with the beach being eroded but glad i didnt stay at other riu palace after seeing their beach