Riu Palace Riviera Maya - Playa Del Carmen

Kathryn & thomas said, 'Couldn't have been better. Loved the location and weather. Had a great time. Lomas staff was excellent. Staff at Riu was also very accomadating'

Pool: beautiful

Beach: loved the palm trees.

Food/Drink: it was fine...lots of variety

Service: restaurants seemed understaffed

Overall: wonderful time

Bobby said, 'Had a wonderful trip. Service could not have been better, accommodations were excellent, and food and drinks were excellent.'

Pool: very nice

Beach: very nice

Food/Drink: food and drinks were excellent

Accommodations: accommodations were excellent

Service: service could not have been better

Overall: excellent

Carol said, 'No complaints about the resort whatsoever. As always, Riu provides the very best.'

Pool: clean, well kept

Beach: clean, well kept

Food/Drink: Variety and preparation very good.

Accommodations: Very clean and well maintained.

Service: Excellent.

Overall: No complaints about the resort whatsoever. As always, Riu provides the very best.

Christine said, 'I would definitely recommend this hotel - everyone was nice and the resort is wonderful! The beach is very nice and lined with beautiful palm trees.'

Pool: Huge, nicely designed

Beach: Very nice, lined with beautiful palm trees

Food/Drink: Nice variety

Accommodations: Loved the junior suite

Service: Everyone was nice

Overall: Wonderful

Finna said, '!!!Perfect vacation!!!'

Pool: Great

Beach: Good

Food/Drink: Great selection and quality

Entertainment: Entertainment was okay

Accommodations: Great

Service: Very friendly personal

Overall: Perfect vacation

Frank said, 'Kids say it was best vacation ever, we loved the all-inclusiveness, good food and drink, fun activities and we'd like to book our next vacation here.'

Pool: Nice pool

Beach: Beautiful, plenty of beach chairs

Food/Drink: Great selection, friendly service

Entertainment: Fun beach and pool games and activities for kids of all ages

Service: Friendly staff, treated our children very well

Overall: Kids say it was best vacation ever, we loved the all-inclusiveness, good food and drink, fun activities

Skip said, 'We've been going here for years and we would try other resorts, however we don't feel we could have a better experience anywhere else.'

Food/Drink: I seem to gain a few pounds on every trip with plenty to choose from.

Accommodations: Have been in a suite the last couple of times, makes you feel special in a special place. Very clean and my wife loves the towel animals

Service: Always great, staff at all levels work hard to please

Overall: We've been going here for years and we would try other resorts, however we don't feel we could have a better experience anywhere else.

Lora said, 'Loved the pool and we had great beach access.'

Pool: Loved the pool

Beach: Great access

Entertainment: Had something each night

Accommodations: Great

Service: Great

Overall: Great

Janie

Pool: Pool was great

Beach: Beach was clear, close, and beautiful

Overall: Had a good time

Scott said, 'The Riu Palace Riviera Maya is a perfect resort in a perfect location with fabulous food and drink with so much else going for it that i really have nothing to complain about. If you're looking for something new to try, get yours divers cert here.Great Instructors and good gear.An amazing Vacation!'

Pool: Nice pool for those who prefer pool to beach

Beach: The beachfront is great but best of all, there is LOTS of palm tree coverage, so no more early rising to find a good spot. they are all good

Food/Drink: The buffet here is better than most of the A la Carte's at the other resorts we have visited. Everything is good

Entertainment: Pretty good entertainment at night and the staff have activities during the day. Hopefully Tony (Panda) is there for our next trip :-) great

Accommodations: I highly recommend upgrading to the junior superior suite. great view!!!

Service: Top Notch service here, very friendly.

Overall: This is the best resort we have been to yet. The only complaint we had was that 1 week wasn't long enough.So this year its 2 weeks :-)

Heather

Pool: Perfecto!

Entertainment: Loved each night!

Accommodations: The room was beautiful and spacious.

Service: Miss Hector already!

Overall: The highlight was what they did for the kids each night!

Bobby said, 'The service and attitude of all of the employees was excellent+. No complaints at all. Our agent was very helpfu and this hotel had an excellent beach. '

Pool: Very good

Beach: Excellent beach

Food/Drink: Excellent

Entertainment: Very good

Accommodations: Excellent

Service: The service and attitude of all of the employees was excellent+. No complaints at all.

Overall: Excellent.

Gary m said, 'FANTASTIC!!! Been there three times now and will go back.'

Pool: Great

Beach: Fantastic

Food/Drink: Ok

Entertainment: Been there three times now

Accommodations: Good

Service: Excellent

Overall: Will go back

Dennis said, 'All the food was very fresh and tasty. We couldn't ask for better. We would love to come back one day.'

Pool: Very clean and lots of fun

Beach: Very clean and lots of good service

Food/Drink: All very fresh and tasty. We couldn't ask for better.

Entertainment: We had the best time

Accommodations: Clean and all we could ask for

Service: The staff are fantastic

Overall: We would love to come back one day

Carol said, 'Excellent, Excellent, Excellent. Had a wonderful vacation. Will definitely use your service again.'

Pool: Extremely well maintained

Beach: Well maintained

Food/Drink: Food not as good as previously but understand it's because of the current economy & low occupancy

Entertainment: It would be nice to see something different for a change.

Accommodations: Excellent, Excellent, Excellent.

Service: Couldn't have been better.

Overall: Wonderful. Will be back.

Skip said, 'We have be here 4 times in less than 2 years. These folks have it dialed in'

Pool: Not as well maintained as in the past

Beach: Would like a few palapas on the beach

Food/Drink: Would like more variety at lunch

Entertainment: Did not participate

Accommodations: Housekeeping was early every day. We were up graded to a suite

Service: These folks have it dialed in

Overall: Have be here 4 times in less than 2 years. Right now this resort meets our needs

Stephen said, 'Better than most all inclusives we have been to.'

Pool: Awesome

Beach: Beautiful

Food/Drink: Better than most all inclusives we have been to

Entertainment: Very good

Accommodations: Very nice

Service: Terrific

Overall: Wonderful

Stephanie

Pool: Clean

Beach: Very nice

Entertainment: Fun and exciting

Accommodations: Clean and spacious

Service: Very friendly

Overall: Excellent

Linda

Pool: beautiful pool

Beach: liked the palm trees for shade

Food/Drink: the best

Entertainment: the shows were great

Accommodations: would liked to have a view for the money we paid

Service: excellant

Overall: would go back again

Anton

Pool: was nice

Beach: Having problems with the beach being eroded but glad i didnt stay at other riu palace after seeing their beach

Food/Drink: restaurants were awesome

Entertainment: a little more entertainment needed

Accommodations: Awesome, but beds were kinda hard

Service: everyone was extremely nice

Overall: I would rec. RIU Palaces to anyone

Pat & sam

Pool: beautiful

Beach: liked the rocks!

Food/Drink: beyond expectations..great specialty restaraunts

Entertainment: not big on shows

Accommodations: nice and spacious-would have preferred a ocean view closer to beach..never given option

Service: excellent happy staff victor in sports bar the best

Overall: would return

Larry

Pool: nice pool

Beach: with the # of works you have it should have been cleaner. Early walker don't like seeing all the trash.

Food/Drink: excellent

Entertainment: enjoyed

Accommodations: nice room, noisie refrig.

Service: excellent

Overall: have already recommended

Regina

Pool: Water was refreshing, but a little chilly.

Beach: awesome beach

Food/Drink: Excellent food and drink. Although we believe it is common for resorts, the system for making dinner reservations is unfortunately horrible

Entertainment: Nice show...but, get out and see other places!

Accommodations: Nice room...good view of the courtyard. No ocean views here, but nice anyways.

Service: Service was really great!

Overall: Very nice trip!

Skip

Pool: good size for the resort, we spent most of our time there see beach. normally we like to split the time.

Beach: No umbrellas or palapa"s on the beach. love the sun, love the beach, sometimes need a bit of shade.

Food/Drink: drinks by the pool were slow and inconsistant. food was good,

Entertainment: Main show starts at 9:45pm I guess to accomidate late seating in the specialty resturants. to late for us

Accommodations: booked std room, coordinated directly with the resort were lucky and we were up graded to an ocean view room. Loved it.

Service: everything was handled promptly, professionally,

Overall: have been to this resort 3 times in the past 12 months, the size,service, staff have a lot to do with that, It's in our price range.

Deborah m.

Pool: very nice

Beach: wonderful - plenty of both sun and shade

Food/Drink: Krystals was great !

Entertainment: music at night enjoyable

Accommodations: clean and spacious

Service: everyone was very cordial

Overall: excellent

Mark said, 'We had a great time. Everything at the resort and in all of Riviera Maya was beautiful. Would like to do it again.'

Mary beth

Overall: 4 of us went & we all loved it. No complaints. Want to go back. We have never had a problem with Dream Vacations. Everyone is nice.

Eduard

Pool: Too many people using pool at same time.

Skip

Beach: no palapas on beach

Skip said, 'Everything was so great that we already booked another trip to same resort.'

Overall: so great already booked another trip to same resort in november 2009