Iberostar Tucan

Playa Del Carmen, Riviera Maya
All-Inclusive • Family Friendly
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Iberostar Tucan Review

Arriving at the Iberostar Tucan you will know that you’ve entered a tropical paradise.

Cool breezes sweep through the open air lobby which is complete with statues of Mayan gods and live parrots. With a fruity welcome drink in hand, the bellboys will help you and your luggage to your room.  Bright colors and Caribbea... Read More

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Value Plus!
Bottle of sparkling wine, fruit platter, and IBEROSTAR gift.

IBEROSTAR's Premium Collection: IBEROSTAR Tucan is an all-inclusive beachfront paradise set in perfect harmony with the environment. Fully appointed rooms with balconies or terraces are housed in bungalow style three-story units surrounded by 28 acres of lush, exuberant gardens. The hotel has been converted into a natural habitat for countless species including monkeys, and different types of birds, such as the royal palm turkey, plus fish and turtles. The IBEROSTAR Tucan has proudly received the Green Globe certification.

Enjoy a refreshing pool with swim-up bar, plus an immense three-section pool in an oasis on the edge of the jungle. More great places to play include three lighted tennis courts, supervised mini club for kids, a fitness center, a PADI scuba center, and golf with packages available at the adjacent 18-hole course. The hotel's spa (fee) is the ideal spot for tranquility and indulging in a relaxing treatment or massage.

Enjoy five restaurants (buffet and a la carte -dining restrictions apply) plus a grill/snack bar, and seven bars and lounges. By night, there's live entertainment at the theatre, a disco and much more.

One of the privileges of the IBEROSTAR Tucan Hotel is its proximity to the Yucatan Peninsula's wonderful fine sand beaches and crystal clear waters, particularly near spectacular Playa del Carmen. Just a few steps are all that separates you from relaxing on majestic beaches. Though you may never want to leave, the resort is within walking distance of popular Fifth Avenue in Playa del Carmen.


The IBEROSTAR is approximately 30 miles from the Cancun Airport, just a few minutes from Playa del Carmen, and right next to an 18-hole golf course. The resort is situated directly on the beach, within view of the island of Cozumel.



Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call

Shopping Mall Nearby (0.5 miles)

Number of Pools: 4
Outdoor Pools: 4
Swim-up Bar
There is a lake pool, kids pool, activity pool and adult pool. The spectacular 36,000sq ft lake pool has a central island covered with palm trees complete with a jacuzzi.The adult pool is in the rocks of a cenote, with a beautiful cascading waterfall.

  •  Iberostar Playa Paraiso Golf Course Located within the Iberostar Playa Paraiso complex. First tee time available is 6:30 am
  •  PD Dye course design. Par 72.
  •  Holes: 18
  •  Lessons Available

  •  Number of Courts: 3
  •  Outdoor Courts: 3
  •  Lighted Courts: 3
  •  Court Fee: Complimentary.
  •  Raquet Rental Fees: Complimentary.
  •  Pro Onsite

Water Sports On Site:
  •  Fishing: Additional Charge
  •  Sunfish Sailing: Complimentary
  •  Scuba: Additional Charge
  •  Snorkeling: Complimentary
  •  Paddle Boats: Complimentary
  •  Wind Surf: Complimentary

Health Club / Spa:
  •  Aerobics: Complimentary
  •  Jacuzzi: Complimentary
  •  Nautilus Equipment: Complimentary
  •  Spa: Additional Charge
  •  Steam Room: Complimentary
  •  Manicure / Pedicure: Additional Charge
  •  Facials: Additional Charge


IBEROSTAR Tucan is a luxurious All-Inclusive beachfront resort in perfect harmony with the environ- ment. Fully appointed rooms with balconies or terraces are housed in bungalow style 3-story units surrounded by 28 acres of lush, exuberant gardens.

The resort features a jungle-style garden, a large lake pool, nightly entertainment, a disco, three lighted tennis courts, and world class diving instruction with state-of-the-art equipment. Domestic and International drinks are available 10 am to 2 am.

Beach: The IBEROSTAR Tucan is situated directly on a 1/8 mile stretch of white sandy beach. There is a 5- Star SCUBA Diving Center offering optional dives for certified divers and certification courses for new divers (there's an extra charge for these services)

Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 350
Year Opened: 1997

Credit Cards: •  Visa  •  Master Card  •  American Express  


No Springbreakers. Dinning A La carte men are required shirts with sleeves, pants and proper shoes .

Room Types

Other Amenities: Kitchen

1King or 2 double beds, Located in beachfront building, Balcony or terrace with with frontal view of ocean, Sitting area with two single daybeds , Ceiling fan, Hair dryer, Telephone, Plasma Cable TV, Minibar, Safety deposit box
Other Amenities: Air Conditioning, Fan, Shower, Balcony or Terrace, Minibar, Sofa, Coffee Maker, Hair Dryer, Iron, Telephone, Television, Room Safe, Satellite

1 King or 2 double beds and sofa that folds out to a single bed, Balcony or terrace, Situated in three storey buildings, Ceiling fan, Hairdryer, Telephone, Satellite TV, Minibar, Safety deposit box
Other Amenities: Air Conditioning, Fan, Shower, Balcony or Terrace, Minibar, Sofa, Coffee Maker, Hair Dryer, Iron, Telephone, Television, Room Safe, Satellite


IBEROSTAR Tucan features 1 meal plan option:

All Meals, Drinks & Tips

There are 7 Restaurants at IBEROSTAR Tucan:
La Gondola - An a la carte Italian restaurant, reservations are required. There is an elegant dress code, gentlemen are requested to wear slacks (no jeans). Hours are 6:30 to 10:30 pm.
La Hacienda - An a la carte Mexican restaurant, reservations are required. There is an elegant dress code, gentlemen are requested to wear slacks (no jeans). Hours are 6:30 to 10:30 pm.
Japanese Restaurant - A la carte restaurant serving Japanese cuisine.
Tulum - The main restaurant serves delicious buffet style meals, featuring show cooking and special theme nights. Breakfast is served from 7:00 to 10:00 am, dinner is served from 6:30 to 9:30 pm. No shorts or sleeveless t-shirtsare allowed during dinner.
Restaurant Cozumel -
Palapa Uxmal - A beach/pool snack bar serving a continental breakfast from 10:00 am to 12:00 noon, a buffet lunch from 12:00 noon to 4:00 pm, coffee and cakes from 4:00 to 5:00 pm, and snacks until 6:00 pm.
La Marimba - An a la carte grill steakhouse, reservations are required. Gentlemen are requested to wear slacks or Bermuda shorts (no jeans). Hours are 6:30 to 6:30 to 10:30 pm.

Activities & Entertainment

Daily Activities & Entertainment:
Bike Tours, Olympic Games, Air Rifles, Archery, Volleyball, Dance Classes, Spanish Classes, Water Basketball, Waterpolo.
Nightly Activities & Entertainment:
Nightly Entertainment with Live Band (Horror Show, Mexican Show, Las Vegas Movie), Theme Parties, Mascara Disco from 11 pm onward.

Children's Programs

Children's Facilities
Teen Disco

Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hrs.
Babysitting Service: Approx. $15 per hour (1-2 children)/$20 per hour (3 children). Client must pay directly to the babysitter (cash only).


Iberostar Hotels and Resorts officially opened the new 18-hole, par 72 Playa Paraiso Golf Club golf course at its Iberostar Paraiso Maya Resort on the Riviera Maya. The P.B. Dye designed course joins nine others on the Riviera Maya and Cozumel belonging to the Mexican Caribbean Golf Association, of which Iberostar is a founding member.

Related Blog Articles About This Resort

Our Average Customer Ratings (based on 192 reviews)

Kenneth ~ Edgemont, AR

Beach: Absolutely beautiful
Accommodations: Would be nice if faucet water was drinkable

Anne ~ State College, PA said, 'We love this hotel and it's staff.'

Beach: So beautiful and clean. The water was clear enough to see your feet.
Entertainment: Evan when you are tired from your day of doing nothing, it is worth it to stay up for the entertainment. The house band was outstanding.
Service: Bar staff is always outstanding.
Overall: I feel like this is my second home.

Cindy ~ Geneva, IL

Pool: Our teens were disappointed there was not a swim up bar available like there was at Paraiso Maya
Food/Drink: SO happy with being able to book last minute sit-down reservations even tho we'd already booked our allocated sit-down meals; quality of food was pretty good
Entertainment: We did not attend any of the shows; we wanted to attend the magic show,but it didn't work out; our daughters LOVED the club
Accommodations: Our Apple rep was able to get us moved to a better location within the hotel after the first two nights, which was great!

Lydia ~ Mclean, VA

Pool: Huge and very clean pool
Beach: Clean, spacious, plenty of lounge chairs
Food/Drink: a little bit repetitive for buffet selection but overall pretty good
Entertainment: The shows started very late for family with kids, at 9:30 PM.
Accommodations: Room is pretty standard, wish they have free wifi.
Service: Everyone is very friendly and accommodating .
Overall: Great experience.

Anne ~ State College, PA said, 'my 13th visit to the Tucan'

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