You may think you're arriving at one of the many ancient Mayan ruins in the Riviera Maya, but you’ve actually just arrived at your hotel, the Iberostar Paraiso Maya. The full size Mayan temple that welcomes you is a greeting you won’t soon forget. Be sure to grab a drink as you pass by the Snake bar, located directly under ... Read More
You may think you're arriving at one of the many ancient Mayan ruins in the Riviera Maya, but you’ve actually just arrived at your hotel, the Iberostar Paraiso Maya. The full size Mayan temple that welcomes you is a greeting you won’t soon forget. Be sure to grab a drink as you pass by the Snake bar, located directly under the Maya pyramid, this resort entrance is one of a kind.
The lobby is a Mayan paradise, complete with large wooden statues and even the check in desk is Mayan inspired. A fruity welcome drink will refresh you as you make your way through the lush jungle paths of the resort. Say hello to the occasional iguana sunning himself on a stone as your bellman will point out the concierge dedicated to your building. With 5 specialty restaurants in this all inclusive resort, a quick visit with your concierge will allow you to make all of your dining reservations with ease.
As you arrive in your junior suite, you’ll be greeted with festive towel animals left by the maids. Your complimentary minibar will be fully stocked, so stick your passports in the safe, grab a cold drink and relax for a few minutes as you enjoy the hammock on your balcony. With 24 hour room service, you don’t even have to leave the room!
For a refreshing start, head to any one of the Iberostar Paraiso Maya’s 8 pools. After a long day of traveling, the water will welcome you. A relaxing ride down the lazy river will start your vacation off right but this family friendly resort won’t let you relax for too long, the wave pool starts at the beginning of the hour. After pool basketball and volleyball, make your way to the lake style main pool, where the swim-up bar awaits. A fruity cocktail will be just what you need.
The Iberostar Paraiso Maya boasts one of the best kids clubs in Mexico. With scheduled activities from morning until evening, Lucy’s club will keep even the most bashful of children occupied all day. With trips to the lazy river and wave pool during the day and a mini disco in the evening, you kids will be begging you for more time with the Star Friends!
For some morning relaxation, take a walk up this stunning beach. The sugary white powder will have you throwing off your shoes in no time. The quiet sound of the waves on the shore is a welcome break from the excitement of mid-day. Grab a palapa for a nice breezy oasis from the warm rays of sun. With a book and a Margarita, you’ll be napping before you know it. But don’t nap too long, with nonmotorized watersports included, you can grab a kayak or Hobie cat and hit those turquoise waves. Before winding down at the nightly show, a visit to the weekly Paella beach party is a must. But make sure you’re hungry, because just like the restaurants this all inclusive resort won’t let your belly rumble.
From golfing the PB Dye Playa Paraiso Course to a relaxing massage at the spa, the Iberostar Paraiso Maya offers the best in relaxation and entertainment in Mexico. This Riviera Maya diamond is too good to pass up!
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Description
Located on a beautiful strech of white sandy beach in Playa Paraíso, between Cancún and Playa del Carmen, next to our IBEROSTAR Paraíso Lindo hotel and less than 30 minutes from the Cancun International Airport. IBEROSTAR Paraíso Maya is designed to fulfill your every expectation, from spacious rooms all suites to attentive concierge service and every imaginable activity, to our 24-hour amenities, entertainment , drinks and fine dining.
The holiday complex is perfectly integrated into the tropical landscape. Attractive lobby and main restaurant (with show cooking). The complex has 5 specialities restaurants, a pool bar and 4 more bars. Night club, discotheque. Imaginatively-designed pool area with separate children's pool and extensive sunbathing area (sun loungers, parasols and towels free of charge). Also shops, supermarket and hairdressers. Access to the Internet for an extra charge.
2012 Golf Promotion
For travel 12/19/11 thru 12/20/12, play world class golf at IBEROSTAR Playa Paraiso Golf Club starting at 49.00 per person per round. Minimum of 3 night stay required. Restrictions apply. The Golf course is 18 holes and designed by P.B. Dye. Cost for play during prime time is 79.00 per person per round from 630am-159pm and 49.00 per person per round during twilight from 200pm and onwards. Rates include taxes, green fee, shared cart fee and unlimited food and beverage.
Tee times can be arranged up to 60 days prior via email at
golfparaiso@iberostar.com.mx or by calling the Pro-Shop at 011-52-984-877-2800.
Location
The complex is perfectly integrated into the tropical landscape.
PLAYA PARAISO, PLAYA DEL CARMEN • MX
Facilities
Barber / Beauty Salon Boutique Shops Business Services Car Rental Concierge Currency Exchange Disco / Nightclub Laundry / Dry Cleaning Service Meeting Rooms Physician on Call
Shopping Mall Nearby
Pools: Number of Pools: 8 Outdoor Pools: 8 Swim-up Bar Aside from several other pools, this hotel has the only wave pool in Riviera Maya plus a lazy river.
Golf: • ONSITE • PD Dye course design. Par 72. • Holes: 18 • Lessons Available
Tennis: • Number of Courts: 3 • Outdoor Courts: 3 • Lighted Courts: 3 • Court Fee: Complimentary
Water Sports On Site: • Fishing: Additional Charge • Scuba: Additional Charge • Snorkeling: Complimentary • Wind Surf: Complimentary
Other Sports Available: • Other Sports: PADI - SSI diving school (additional charge)
Luxury all-inclusive resort designed to represent the Mayan culture.
The complex has 5 speciality restaurants, a pool bar and 4 more bars. Night club, discotheque. Aside from several other pools, this hotel has the only wave pool in Riviera Maya plus a lazy river.
Beach: Located on a beautiful strech of white sandy beach in “Playa Paraíso”, between Cancún and Playa del Carmen.
Check-in: 3:OO PM Check-out: 12 NOON Year Opened: 2004
Credit Cards: • Visa • Master Card • American Express
Specials
HONEYMOONERS:BOTTLE OF DOMESTIC WINE, FRUIT BASKET AND 2 T-SHIRTS
Restrictions
No Spring Breakers Long pants for men in ala carte restaurants. Children under 12 not allowed in Gourmet Restaurants. Fee per day for wireless internet (WiFi).
Room Types
JUNIOR SUITE ADJOINING 2 adjoining Junior Suite rooms with king or 2 doubles, Located in 3-story buildings (#62-66) surrounding a central patio, Balcony ot terrace, Sitting area, Bathrooms with tub, Mini-bar, WiFi in lobby ($), Cable TV with DVD player. Other Amenities: Air Conditioning, Fan, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Telephone, Television, Room Safe
SUPERIOR JUNIOR SUITE 1 king or 2 dbles, balcony or terrace, in room safe, mini bar, coffeemaker, iron, alarm clock, bath with tub, hairdryer, concierge, cable TV, DVD player, sitting area with sofa an chairs, more spacious suite in size with upgraded rm features. Other Amenities: Air Conditioning
JUNIOR SUITE 1 king or 2 dbles, balcony or terrace, in room safe, mini bar, coffeemaker, iron, alarm clock, bath with tub, hairdryer, concierge, cable TV, DVD player, sitting area with sofa and chairs. Other Amenities: Air Conditioning
Dining
IBEROSTAR Paraiso Maya features 1 meal plan option:
All Meals, Drinks & Tips Restrictions on the number of a la carte restaurants.
There are 7 Restaurants at IBEROSTAR Paraiso Maya: Japanese - A la carrte restaurants serving Japanese cuisine. Reservations are required. Grill and Snack Bar - A casual poolside restaurant serving lunch, snacks and grilled items any time of the day. Gourmet - A la carte dining, offering French specialties for dinner only. Reservations and dress code required. Adults only, must be at least 12 years of age. International Buffet - The main restaurant serves breakfast and lunch only. Seafood - Reservations are required. Mexican - Reservations are required. Steak House - Reservations are required.
Activities & Entertainment
Daily Activities & Entertainment: Aerobics, exercises, table tennis, volleyball, water polo,catamaran-sailing, windsurfing, Spanish and dance lessons, etc. Nightly Activities & Entertainment: Night club, discotheque and weekley theme nights, shows, dance performances and live music.
Children's Programs
Lucy's Kids Club ages 4 to 12 years old, activities include painting, sand castle, movies, games and more. Applicable Ages: 4 - 12 years old.
Children's Facilities Game Room Children's Pool
Babysitting Fee: Fee Required Babysitting Service: Approx. $15 per hour (1-2 children)/$20 per hour (3 children). Client must pay directly to the babysitter (cash only).
Golf
Iberostar Hotels and Resorts officially opened the new 18-hole, par 72 Playa Paraiso Gold Club golf course at its Iberostar Paraiso Maya Resort on the Riviera Maya. The P.B. Dye designed course joins nine others on the Riviera Maya and Cozumel belonging to the Mexican Caribbean Golf Association, of which Iberostar is a founding member.
Our Average Customer Ratings (based on 102 reviews)
Maya
Beach: Hurrican made it look brown and black not turquoise, disappointing.
Tina said, 'Very nice resort.'
Phyllis said, 'Still love this resort - it's still a great Place to Stay.'
Natalie said, 'We loved this resort!!!!!! i am amazed at the atmosphere. All the landscaping is incredible. All the work that goes into maintaining such an amazing resort. All the food was amazing. The towels were always clean and available. We were so impressed with the resort! '
Food/Drink: Amazing selection!!! The ice cream bar was great! we love the mango sorbet and the coconut ice cream best!
Service: Service in the lobby, restaraunts, buffets was excellent! We had a few of the servers multiple meals and they remembered us each visit. They were so friendly!
Overall: We loved this resort!!!!!!
Sandra said, 'We love the Iberostar!!!'
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Carrie said, 'Excellent overall experience. Great food and drink service on beach. Pagoda dinner buffet was excellent.'
Pool: Fantastic
Beach: Great food and drink service on beach.
Food/Drink: Pagoda dinner buffet was excellent.
Entertainment: Shows were quite good.
Accommodations: Better than expected.
Service: Excellent
Overall: Excellent overall experience.
Netta said, 'Overall experience was very good!!!'
Beach: very nice
Food/Drink: mostly excellent
Accommodations: great
Service: mostly good
Overall: very good!!!
Marina said, 'Iberostar is your best choice. Want to go back right away. A+ service'
Pool: Stunning! And don't forget to visit the spa!
Beach: Very clean, a lot of palapas.
Food/Drink: great verieties
Entertainment: The programs are good on Tuesday, Wednesday and Saturday
Accommodations: Very specious rooms
Service: A+ service
Overall: Want to go back right away.
Sally said, 'Lazy river and wave pool good for very young - beach was perfect!'
Pool: lazy river and wave pool good for very young
Beach: perfect!
Accommodations: perfect
Service: very good
Overall: superb
Lisa said, 'Excellent great family vacation. Pretty beach and easy to get to. Beautiful pool and plenty of seating.'
Pool: Beautiful pool and plenty of seating
Beach: Pretty beach and easy to get to
Entertainment: Adequate
Accommodations: Beautiful suite
Service: Very attentive
Overall: Excellent great family vacation
Patti said, 'Overall, it was very enjoyable. The liquor was top notch, the beach was very nice, and the service was very good.'
Pool: Very nice
Beach: Very nice
Food/Drink: The liquor was top notch
Accommodations: Very nice
Service: Very good
Overall: Very good
Janice e
Pool: Was wonderful! Always clean!
Beach: Nice and clean
Food/Drink: Very good abd beautifully orepared
Entertainment: Good
Accommodations: Nice and clean!
Service: Exceptional
Overall: Wonderful experience!
Robert said, 'Would definitely go back - friendly waiters, rooms were great, sand was great, and pool temperature was great, too!'
Pool: Pool temperature was great
Beach: Sand was great this year.
Accommodations: Rooms were great
Service: Friendly waiters
Overall: Would definitely go back
Brook said, 'Beautiful place!'
Pool: Beautiful
Beach: Clean
Food/Drink: Very Good
Entertainment: Something to do every night.
Accommodations: Great rooms.
Service: Amazing service.
Overall: Beautiful place!
David said, 'At the age of 66 ....we loved it and had a great experience..the way to go!!!!! Thanks'
Pool: Very clean and not crowded
Beach: Awesome
Food/Drink: Outstanding
Accommodations: Great room
Service: Always friendly...olah
Overall: At the age of 66 ....we loved it
Susan said, 'Nice and well kept property and accommodations. Would definitely return to to Iberostar Paraiso Maya. Service was impeccable. Travel was well arranged and without flaw, which was much appreciated.'
Pool: Very nice pool area with plenty of different areas to swim; from quiet to fun near the swim up bar.
Beach: Sand was soft, beach was clean, and plenty of seating.
Food/Drink: Food overall was good.
Entertainment: Didn't participate in too much entertainment, but I know the younger people that were with us really enjoyed what was available.
Accommodations: Clean rooms with plenty of space. Wonderful to have a balcony.
Service: Everyone was very helpful and ready to meet our requests and needs.
Overall: Had a fantastic time.
Theresa
Pool: Wonderful
Beach: Couldn't be better
Food/Drink: Good
Accommodations: Very nice
Service: Excellent
Overall: Great
Antonina said, 'It was our second time in this resort, we enjoyed it as much as the first time. We would recommend it to our friends.'
Pool: Was very nice and fun. Lots of shady areas around the pools
Beach: Was great, liked a lot shade from local "umbrellas"
Entertainment: The shows were entertaining
Service: People were very friendly and helpful
Overall: Was fun and relaxing
Terry said, 'Would DEFINITELY return!!!!!!!!!!!!!!!!!!!!!'
Pool: Clean, not crowded
Beach: Beautiful, always grooming
Food/Drink: Wonderful, top shelf liquor
Entertainment: Semi-professional
Accommodations: First class
Service: Exceptional
Overall: Would DEFINITELY return!!!!!!!!!!!!!!!!!!!!!
Cathy
Pool: Great
Beach: Great
Food/Drink: Good
Accommodations: Maya room was nice
Service: Services were good
Overall: Had a great time
Lori said, 'Our kids love this resort and this was our 3rd time at Iberostar Lindo/Maya.'
Pool: Very nice - big
Beach: Very nice, you can walk a long ways
Food/Drink: Many choices
Entertainment: They work hard to entertain everyone of all ages
Service: Very good
Overall: Our kids love this resort
Rhonda m said, 'The pools are absolutely beautiful. Crystal clear. Beach was great also and was exactly what we were looking for. Drinks and food are easily accessible from the beach. Everyone was so helpful and very friendly. We absolutely loved our stay and are planning on bringing the entire family again next year.'
Pool: The pools are absolutely beautiful. Crystal clear.
Beach: Exactly what we were looking for. Drinks and food are easily accessible.
Food/Drink: Both are very good
Accommodations: The rooms were beautiful and very clean.
Service: Everyone was so helpful and very friendly
Overall: We absolutely loved our stay and are planning on bringing the entire family again next year.
Richard said, '5-star accommodations that were VERY clean. Beach was gorgeous!!!'
Pool: All beautiful
Beach: Gorgeous!!!
Entertainment: Lovely
Accommodations: 5-star and VERY clean
Service: Superb
Overall: Outstanding
Richard said, 'This was a lovely experience. Booking was easy and pleasant. Our room was very nice and spacious. The beach was beautiful. Quite a nice trip.'
Pool: Lovely
Accommodations: Very nice and spacious
Service: Very good
Overall: Quite nice
Michael said, 'Our group of 18 came down for a week over the Christmas holiday. Everything was truly excellent and we are already booking for Christmas 2011. Our booking experience with Dream Vacations was very good and we would reccomend them to anyone.'
Pool: Fun and plenty of room
Beach: Excellent
Food/Drink: Perfect
Entertainment: Pool party and beach parties were fun
Accommodations: Clean and comfortable
Service: Excellent
Overall: Excellent and we will repeat
Gregory said, 'The beach was VERY clean and appealing. Everything was very good. Would stay again.'
Pool: Very good
Beach: Very clean and appealing
Accommodations: Excellent
Service: Excellent
Overall: Very good. Would stay again
Thomas said, 'Have been to many all inclusives but Iberostar Paraiso Maya is by far the best. It will be hard to go anywhere else next year. People went out of their way to help, beach was perfect, choice of pools outstanding...the best we have EVER had.'
Pool: Choice of pools outstanding
Beach: Perfect and a view of it from the pool
Food/Drink: Best we have had
Entertainment: Exceptional
Accommodations: All suites spectacular
Service: People went out of their way to help
Overall: The best we have EVER had
Karl
Pool: Nice
Beach: Very nice
Food/Drink: Very good
Accommodations: Very good
Service: Very good
Overall: Very good
William said, 'Beautiful beach, plenty of palapas, sand was clean, everything just great. Suite was very nice - bed was very comfortable, room was kept very clean, bar was kept stocked, bathroom was awesome'
Pool: Beautiful
Beach: Beautiful, plenty of palapas, sand was clean, everything just great.
Food/Drink: Buffets were good, better than at other all inclusives we have vacationed at. A la cartes were excellent, especially the Cajun.
Entertainment: Saw 4 nights - they were excellent.
Accommodations: Suite was very nice - bed was very comfortable, room was kept very clean, bar was kept stocked, bathroom was awesome
Service: Excellent, just excellent
Overall: Excellent
Joel
Pool: Clean & roomy
Beach: Very nice
Food/Drink: Good...
Entertainment: Ok...
Accommodations: Excellent
Service: Very good
Overall: Very good
Edward
Pool: Clean
Beach: Excellent
Food/Drink: Fine - need to wear long pants.
Entertainment: Excellent
Accommodations: Clean
Service: Responsive
Overall: Awesome. Would return
Peter said, 'Our second visit. Will be back. Felt we more than received our money's worth. '
Pool: Wave pool super
Food/Drink: Fine
Entertainment: Magc show was good
Accommodations: Very nice junior suites
Service: Very friendly.
Overall: Our second visit. Will be back
Don
Pool: Very big
Food/Drink: Great
Entertainment: Average
Accommodations: Good and clean
Service: Very helpful and polite
Overall: Great
Paul f said, 'Wonderful Place! Wonderful People! Wonderful vacation! We will return!'
Pool: Loved the wave pool!
Beach: Pristine!
Food/Drink: Plentiful
Entertainment: Shows were well done
Service: Wonderful
Overall: Very pleased, have already recommended to others.
Tracy said, 'Loved this place! Great service and all the people that work there are the best.'
Pool: Pools are great
Beach: Great
Food/Drink: Good food
Entertainment: Ok fun
Accommodations: Good
Service: Great service all the people that work there are the best
Overall: Loved this place
Karen
Pool: Pool was clean with enough chairs; service was very good
Beach: beach was nice, clean; services good
Food/Drink: food was medium and restaurants were not full but would not accept additional reservations
Accommodations: really nice, clean; good location although we paid extra for it.
Service: all staff very friendly, helpful
Overall: good - we'd probably go back
Derrick said, 'This vacation was wonderful. The service & accommodations was great!'
Pool: the pools were excellent
Beach: clean beautiful beaches
Food/Drink: great the ala carte was nice
Entertainment: galaxy club music was terrible to much techno music.A more diverse music would help.The shows were great at theratre
Accommodations: the best
Service: super
Overall: would do again & again
Carmen
Pool: Very clean
Beach: A few topless European women freaked my children out, but other than that it was all good.
Food/Drink: Love the Japanese restaurant
Entertainment: Kids likes it
Accommodations: Beautiful grounds and top rate quarters
Service: Resort staff awesome
Overall: Would do it again.
Denise said, 'Loved the resort, great family vacation! Very fun, upbeat staff. Nice beach front and we loved the "tiki" umbrellas on the beach.'
Pool: loved the wave pool!
Beach: nice beach front, loved tiki umbrellas
Food/Drink: food ok
Entertainment: fun and upbeat staff
Accommodations: decent by mexico standards, no view of ocean
Service: excellent
Overall: great time, great memories
Robert said, 'This was our second trip to this resort. We enjoyed it even more the second time. The size was a big plus for us. We had three kids along - age 20, 17, 11. they all found stuff to do that they enjoyed.'
Pool: pools, bar and activities were very fun. pool was always very clean
Beach: The beach was in very good shape this trip. were quite a few rocks close to shore.
Food/Drink: We enjoyed the steak and seafood restraunts the most. lindo buffet was very good also
Entertainment: we enjoyed the shows on several nights
Accommodations: Rooms were very nice, clean and serviced.
Service: Service was friendly and timely.
Overall: We all enjoyed the resort.
Kimberly said, 'All in all, we would return - had a great time! The people that work there are wonderful :)'
Pool: Nice - wish they had a slide or something for kids, but it was nice
Beach: Beautiful, kids played all day
Food/Drink: First meal was great - after that, we were pretty much tired of the food. its no gourmet food - but it works for an inexpensive vacation!
Entertainment: Fun, but nothing spectacular
Accommodations: Beds were hard as a rock - rooms were nice though.
Service: Service was great from all employees
Overall: Great - i would give it a 5 star if it was a Westin or Ritz with their quality bedding and food
Michele said, 'We had an awesome time. Iberostar Paraiso Maya was just beautiful. Our room was situated in a great location. The staff was very accommodating. Can't wait to go back!'
Pool: Very well maintained, love the salt system
Beach: Just beautiful and well maintained
Food/Drink: Drinks were great, the food was good somethings were better than others
Entertainment: Was okay
Accommodations: Very clean, and nicely decorated. Our building was in a great location for us.
Service: Service was amazing. Never had a problem ordering anything. The staff was very prompt, friendly and helpful.
Overall: Absolutely loved it can't wait to go back next summer.
Lisa
Pool: Salty water, but much warmer than my last visit to this resort when they were freezing
Beach: Too far away
Food/Drink: Good variety and specialty restaurants are good
Entertainment: Could not enjoy the nightly shows due to start time. Would like to have more live music in the bars.
Accommodations: Good room
Service: Concierge were good, staff very responsive
Overall: Huge resort with lots of options
Deno said, 'Rooms were clean and spacious. Restaurants' food was excellent. Would go back.'
Pool: VERY BIG AND ACCOMODATING
Beach: WAVES WERE WONDERFUL
Food/Drink: RESTURANTS FOOD WAS EXCELENT
Entertainment: LACK PERSONALITY
Accommodations: ROOMS WERE CLEAN AND SPACIOUS
Service: VERY GOOD
Overall: WOULD GO BACK
Jennifer
Pool: Nice but could have more kid features such as slides, more floats at lazy river
Beach: Plenty of chairs, food and drink
Food/Drink: Good diverse choices
Entertainment: Absolutely fabulous, they worked hard all day and night
Accommodations: Beautiful well kept, great maid service
Service: Some concierge service was not as friendly, but overall it was wonderful
Overall: Great, we would like to return!
Mark said, 'Food was amazing.....forget your diet if your on one. I look forward to using Dream Vacations again. '
Pool: Pools galore... Plenty of chairs/cabanas
Beach: Clean..Plenty of cabanas
Food/Drink: Amazing.....Forget your diet if your on one
Entertainment: Campy at times but the staff worked very hard
Accommodations: Vary clean and spacious
Service: Very ,Very good
Overall: Had a blast.
Victor said, 'Simple and great. Quiet pool was very relaxing.'
Pool: Quiet pool was very relaxing
Beach: Clean
Food/Drink: Very good
Entertainment: So-so
Accommodations: Excellent
Service: Excellent
Overall: Very happy
Richard
Beach: Wonderful sand
Food/Drink: Good. Times things were open could be expanded and better
Entertainment: Did not observe
Accommodations: Wonderful rooms. Liked the adjoining
Service: Great
Overall: Wonderful
Scott said, 'Very relaxing, facilties are first class. We will book future vacations using Dream Vacations.'
Pool: Very nice,clean and plenty of room
Beach: Very claen but not alot of walking area. Not well lit at night
Food/Drink: Excellent, very good variety
Entertainment: Too much pre show activities, shows were good
Accommodations: Very noisy could hear everything in the rooms above and beside us.The view was very poor. We stayed in the Lindo last year much better view
Service: Overall very good, room service and cleaning was great.
Overall: Very relaxing, facilties are first class
Leslie said, 'Had a really nice time. Would come back.'
Pool: Lot's of choices, and big, nice
Beach: Pretty
Food/Drink: Food was mostly good, just different in some cases.
Entertainment: We didn't see all of it, but it was good what we saw.
Accommodations: Very nice - beautiful
Service: Outstanding
Overall: Had a really nice time. Would come back.
Paul j said, 'It was the best vacation we have ever been on. We would definitely stay at Iberostar again, and would book it through Dream Vacations as they made everything very easy. There we no issues and didn't have to worry about anything for the whole trip. Thank you Dream Vacations!'
Pool: Plenty of room at the pools there was no trouble finding chairs ever
Beach: Beatiful white sand tons of room for every one
Food/Drink: Great great great
Entertainment: Always something for all ages
Accommodations: 5 stars
Service: Best we have ever had
Overall: Outstanding would go back in a heart beat
Jim
Pool: Nice pools
Beach: A little rocky in some areas
Food/Drink: Buffet food was average
Entertainment: Ok didnt really go to the shows
Accommodations: Beds too small
Service: Very friendly and helpful
Overall: We had a great time
David said, 'We would use Dream Vacations again, who reccomended this resort. We had such an experience. We would definitely stay again and reccomend the Iberostar Resorts.'
Pool: SPOTLESS, NICE ENTERTAINMENT, ALL FRIENDLY
Beach: GREAT BEACH BUT PEOPLE RESERVED TOO MANY CHAIRS THAT THEY DID NOT USE--HAD TO GET UP 6AM TO RESERVE BEACH CHAIRS OR POOL CHAIRS
Food/Drink: TERRIFIC BUFFETS--EVENING FOOD IN REST A B, THE WAITERS WERE GOOD, THE HOUSE WINE COULD BE BETTER
Entertainment: KIDS TEENAGERS DID ENJOY THE SHOWS
Accommodations: MAIDS KEPT THE ROOMS CLEAN, THE BARS FILLED,
Service: VERY GOOD,
Overall: EXCELLENT
Shahin
Pool: Great
Beach: Wonderful
Food/Drink: Exellent
Entertainment: Great Kids entertainment
Accommodations: Lovely
Service: Check in and check out not very organized
Overall: Great
Michelle said, 'My children (including 2 teenage boys) said it was the best vacation they ever had.'
Pool: Clean and beautiful with plenty of chairs
Beach: Very large beach . No rocks. Lots of huts and chairs
Food/Drink: Could benefit for some higher quality alcohol
Entertainment: Staff was excellent, they did a fanataric job of getting everyone involved
Accommodations: Rooms were clean. Bed was a little hard
Service: Outstanding staff
Overall: My children said it was the best vacation they ever had (including 2 teenage boys).
Gary said, 'Booking with Dream Vacations was so easy!'
Pool: Pool was not as clean as on our previous trips to this resport
Beach: Beach was great!
Food/Drink: Fantastic!
Entertainment: Very fun!
Accommodations: Room not as clean and kept up as on our previous trips to this resort.
Service: Very nice people!
Overall: We had a great time.
Jacqueline
Pool: Cold H2O BRRR
Beach: The Best
Food/Drink: Absolutely Wonderful. Buffets work great for all taste buds.
Entertainment: Fun!! Very entertaining.
Accommodations: Beautiful rooms. Clean and well kept. Bathroom lighting was tough to see.
Service: Friendly staff and very accomodating
Overall: Relaxing
Dana s
Pool: The hot tubs weren't hot. Very disappointing.
Beach: Good. Quite a few animals begging for food - should be removed.
Food/Drink: Okay.
Entertainment: Didn't do much.
Accommodations: Good - no concerns
Service: Good - could respond more quickly to noisy spring breakers
Overall: Good - nice family resort if they can keep the spring breakers under control
Lorri
Pool: Beautiful, but water was a bit cold.
Beach: Absolutely gorgeous!!!
Food/Drink: Drinks good, food just OK
Entertainment: Honestly, didn't take advantage of all the entertainment offered.
Accommodations: Nice rooms, walls too thin - too much noise from hallways and adjacent rooms.
Service: Most resort workers were very humble and worked very hard.
Overall: Would recommend going again.
Cindy
Pool: The lazy river was dirty at times
Beach: Impecably clean
Food/Drink: buffets were so so; dinners were wonderful
Entertainment: boring
Accommodations: very very clean and pretty
Service: they were friendly and wanted to please
Overall: we enjoyed it
Mike
Pool: Very relaxing
Beach: Breath-taking
Food/Drink: Great variety
Entertainment: Great
Accommodations: Great
Service: Fantastic
Overall: We're ready to do it again
Stephanie said, 'My boyfriend and I visited the resort for my 30th birthday. We had a fantastic stay. We were totally amazed by the size of the place and that there was a little something for everyone'
Pool: huge... lots of activities
Beach: beautiful white sand and lounge chairs provided
Food/Drink: OK food
Entertainment: didn't seek out much entertainment but what we did see was ok
Accommodations: awsome
Service: outstanding service
Overall: great experience
Carroll
Pool: pools were great. Private pools were cold
Beach: didn't use much
Food/Drink: food was fabulous! much better than Del Mar
Entertainment: OK Not into audience participation
Accommodations: Room was great. View from balcony was pretty much jungle. Building 60 next time in the Superior section.
Service: excellent
Overall: Had a wonderful time! Too short!
Halina
Pool: great, kids loved the wave pool
Beach: beautiful, everything really well kept
Food/Drink: some of the restaurance food very good
Entertainment: not attended
Accommodations: good, needed pull-out sofas for kids
Service: good, most of the time
Overall: will come back
Donna
Pool: good pool
Beach: excellent
Food/Drink: was ok
Entertainment: Went to the Miss Ibostar and voluntered, the guy took me and flipped me over the chair hurting my right side.
Accommodations: room was wonderful
Service: people were vantastic
Overall: great
Randy k
Pool: the went on & on
Beach: beautiful & very clean
Food/Drink: i loved it! really
Entertainment: not that great
Accommodations: nicest ive seen
Service: amazing!
Overall: i want to go back soon
Gail
Pool: too cold to stay in very long but very nice layout
Beach: great but crowded because it was holiday week
Food/Drink: Excellent choices for dinner, buffet always fresh and good selection
Entertainment: band on the beach was great, but nighttime shows not so good
Accommodations: very clean, maid service excellent, lovely grounds
Service: prompt, our safe broke twice and both times they responded and fixed it. concierge service is great for planning dinners
Overall: One of the best family vacations we have taken, highly recommend this resort
Kathy
Pool: nice pool but never used it
Beach: nice beach, fun to swim
Food/Drink: bufffets were ok.
Entertainment: only saw one show & it was very good. It was the magic show
Accommodations: nice spacious rooms
Service: good, except bell boy dropped 1 bag in puddle of water
Overall: Enjoyed it alot
Scott a.
Pool: Pool area was kept clean
Beach: Very Nice
Food/Drink: More variety on buffets would be nice.
Entertainment: A little more variety for night life without having to leave resort.
Accommodations: Room was dirty upon arrival.
Service: Very Good
Overall: Somewhat Good
Vicki said, 'Iberostar was great! We would definitely recommend Dream Vacations!'
Pool: Swim up bar rocks!
Beach: Super clean and fun.
Food/Drink: All very good.
Entertainment: Didn't see a lot of this.
Accommodations: Great rooms, really big.
Service: very good
Overall: Iberostar was great! We would definitely recommend Dream Vacations!
Kristofor d.
Pool: beautiful but very cold water
Beach: gorgeus
Food/Drink: buffet food could be better more mexican food drinks were amazing
Entertainment: very good and talented
Accommodations: very nice
Service: exceptional
Overall: awesome love it
Martin said, 'The service we received was the best I have ever experienced.'
Overall: TREATMENT THE BEST I HAVE EVER EXPERIENCED.
Mine said, 'Excellent - I have been telling everyone about the place. I will book another package with Dream Vacations.'
Pool: Very fun
Beach: Excellent sand and temperature
Food/Drink: Different variety
Entertainment: Super fun and entertaining
Accommodations: Very nice rooms
Service: Friendly and responsive
Overall: Excellent - I have been telling everyone about the place
Julie
Overall: Everything was great but the resort was too big.
Neesha said, 'It was a great vacation and we had great service from the booking agents to the hotel staff. Just lovely.'
Trevor
Pool: Big enough to accomodate all the guests. Wave pool was a little disappointing. "Hot tubs" were colder than regular pool.
Beach: Beautiful and not too crowded
Food/Drink: Drinks were watered down. Some of the restaurants were better than others (Japanese was good)
Accommodations: Rooms were large and clean. Great bath tub.
Dave said, 'We love Iberostar and can't wait for our next vacation. And booking with Dream Vacations was so easy. Thank you'
Accommodations: room very clean
Service: The people were so nice and polite.
Overall: We love Iberostar and can't wait for our next vacation. And booking with Dream Vacations was so easy. Thank you
Debra
Entertainment: Think the entertainment is cheesy
Elayne
Accommodations: Our bath did not work
Evelyn said, 'We had a great time, it was the best vacation I 've ever had and of course it was a great location for my son's wedding. I'm looking forward to coming back in the near future.'
Pool: Great bars!!
Beach: The most beautiful sandy white beaches ever!!!
Food/Drink: Great!
Entertainment: Fun especially the Disco!!
Accommodations: Lovely!
Service: Great!!!
Overall: Great!!!! Had a Great Time , it was the best vacation I 've ever had and of course it was a great location for my son's wedding. I'm looking
Jason said, 'Amazing destination for a wedding group! '
Catherine said, 'Had an awesome vacation! Highly recommend Dream Vacations & this Iberostar Resort.'
Food/Drink: Excellent
Accommodations: Excellent
Service: Excellent service
Overall: Had an awesome vacation! Was in Mexico during the swine flu & felt better there than when we returned to the US! Highly recommend Dream Vac
Jeffrey said, 'This is a very nice hotel and was a great trip...would love to return.'
Overall: a very nice hotel and trip. would love to return
Deanna said, 'Service everywhere was great from the hotel front desk to the pool to the restaurants. We loved it and will definitely go again someday.'
Pool: It was nice and big and we didn't feel crowded at all
Beach: we didn't use the beach as much as the pool but it the water was beautiful and they had lounge chairs set up all the time
Food/Drink: We didn't really care for the specialty restaurants as much as the buffet. we got better service at the buffet. Loved the drinks included.
Entertainment: pool entertainment was good. the shows we were not impressed with.
Accommodations: nice rooms. big and roomy. loved the balcony.
Service: service pretty much everywhere was great fromt he hotel to the pool to the restaurants. they made you feel important
Overall: Loved it! Will definitely go again someday.
Greg said, 'Dream Vacations was exceptional! They were on top of every aspect of this trip before, during, and after. They were extremely helpful, polite, and patient every step of the way and our rep was a real pleasure to work with.'
Joshua said, 'Beach was gorgeous - not too crowded. Food & drinks were superb! A great resort!!!'
Pool: Smaller & a little crowded
Beach: Gorgeous - not too crowded
Food/Drink: Superb!
Overall: A great resort!!
Heidi
Pool: Wonderful design and size
Beach: A little too crowded.
Food/Drink: Traditional Mexican was best.
Entertainment: Star Friends on the beach were really funny.
Accommodations: Lovely spacious suites for a family of 4.
Service: Staff were very helpful and accomadating and appreciated when we attempted to speak Spanish with them
Overall: A lovely experience for a family with 2 teenage sons. Many things for them to do, and parents had fun too.