In one word this hotel is GRAND! Just 20 minutes north of Playa Del Carmen, Mexico Champagne and cold towels will greet you as you enter the marble floored lobby. The amazing lobby atrium, complete with a ceiling mural, fountains and lounge chair... Read More
In one word this hotel is GRAND! Just 20 minutes north of Playa Del Carmen, Mexico Champagne and cold towels will greet you as you enter the marble floored lobby. The amazing lobby atrium, complete with a ceiling mural, fountains and lounge chairs beckons, as it’s time to take a load off and begin relaxing. Your long awaited Adults only beach vacation is here!
As you start getting settled, don’t be surprised if there’s a knock at your door, your butler will be along soon to customize your room needs and answer any questions you may have. If you’re celebrating a honeymoon or anniversary, don’t forget to let your butler know, and when you return to your room for the evening a romantic paradise will await. A bubbly rose petal filled Jacuzzi will greet you in the bathroom and rose petals will lead your way to the pillow top bed, when you’re ready to turn in for the night.
Grab your swimsuit and sun block and make your way down to the powdery white sand beach. As you relax in your padded lounge and gaze out at the sparkling blue of the Caribbean, the beach butlers will assure your every need is met, so you don’t have to leave your comfy spot in the sun. Lay back, relax and listen to the sound of the waves as you dig your feet in the sand. You’re finally on vacation. With complimentary water sports at the edge of the beach, if you’re looking for action, grab a kayak or Hobie cat and enjoy some waves.
For a change of scenery, the Iberostar Grand Paraiso boasts 3 pools including an indoor option. The Secluded tranquility pool offers a silent escape to lie by the pool and read a book or nap and the larger salt water pool offers a swim up bar with daily activities. There’s always a spot in this resort for the relaxation or socialization to fit your needs. The swim up bar is a favorite spot to try fun, fruity and festive cocktails while relaxing to the view of the turquoise Caribbean waters and making new friends.
When you’re done relaxing by the pool, the Iberostar Grand Hotel Paraiso offers activities for every taste, all you have to do is join in. Start your day off by joining the Star Friends for a bicycle tour of the Iberostar Paraiso Complex, or relaxing your body with some yoga at dawn. Once the sun starts to shine, jump in the pool for some water aerobics, race a fellow traveler in a kayak across the pool, start a game of beach volleyball, or just relax and watch as your spouse attempts to Salsa for the first time. With Butler waiter service at both the beach and pool, you’ll never have to leave your chair.
From gourmet dining to the cheerful and attentive staff, this resort was built to please. Whether it’s romance you’re looking for or a change to enjoy some quality time with friends and family, this Riviera Maya diamond won’t let you down. You’ll be planning your next trip before you’ve even left!
Golf: Guests staying 3-4 nights receive one free round of golf per person, per stay. Guests staying 5-13 nights receive two free rounds of golf per person, per stay. Guests staying 14 nights or more receive four free rounds of golf per person, per stay. (Cart mandatory & extra fees apply.) Honeymooners: Bottle of sparkling wine, fruit platter, and IBEROSTAR gift. Room upgrade (based on availability).
IBEROSTAR's Grand Collection: Rated "Best All Inclusive Resort" by Apple Vacationers, 2012. Hotel of hotels, the award winning IBEROSTAR Grand Hotel Paraiso is among the most upscale resort hotels in all of Mexico and the most prestigious within the IBEROSTAR Paraiso complex with its breathtaking neo-classic design. Every room is a spacious junior suite and is equipped with a Jacuzzi for two. This adults-only luxury 24-hour all-inclusive resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. Indulge in gourmet dining and absolute comfort with unparalleled service. This resort features four a la carte restaurants, a pool restaurant, three pools, shops, a beauty salon, a world class, state-of-the-art spa, and butler and concierge in each building.
IBEROSTAR Resorts have always been recognized for their amazing cuisine, and the IBEROSTAR Grand Paraiso is no exception! Four specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair!
There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course. Every evening, enjoy shows, live music, and the disco.
IBEROSTAR Grand Hotel Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.
Iberostar Grand Paraiso laps the shores of Playa paraiso and is located only 30 minutes from the Cancun International Airport.
Km. 309 PLAYA PARAISO • QUINTANA ROO • MX
Barber / Beauty Salon Boutique Shops Concierge Disco / Nightclub
Pools: Number of Pools: 3 Outdoor Pools: 3 Indoor Pools: 1 Swim-up Bar One salt water pool with swim-up bar, heated indoor/outdoor pool with a retractable roof and lake pool. Beach and pool butlers.
Golf: • ONSITE • Playa Paraiso Golf Club • Designed by P.B. Dye. Travel thru 12/23/14 - Play world class golf. Stay of 3-4 nights receive 1 round of golf per person per stay. Stays of 5 nights or longer receive 2 rounds of golf per person per stay. • Holes: 18 • Club Rental Fees: $
Water Sports On Site: • Scuba: Additional Charge • Snorkeling: Complimentary • Wind Surf: Complimentary
An Adults-Only Luxury All Inclusive Resort in the Mayan Riviera is designed to fulfill your every need and exceed your every expectation. Eelegantly crafted all-inclusive blend of luxury, gourmet dining, and absolute comfort with unparalleled service.
This property features four a la carte restaurants, pool restaurant, three pools, shops and beauty salon. World class state of the art Spa. Butler & Concierge in each building.
Total Rooms: 310 Year Opened: 2006
Credit Cards: • Visa • Master Card
Butler & Concierge Services
Standard & Ocean View Suites guests will receive:
Welcome check-in with cold towel and Champagne
Personalized pillow menu
Personalized in room mini bar and liquor Preference
Evening cocktail service
Spa, Golf and activities reservations
Shoe shine service
Daily Newspaper delivery
SUITE One king or two double beds. Balcony with garden or jungle view. Located near beach and pool. Exclusive concierge and butler service available. Free WiFi. Pillow menu and aromatherapy. Turndown service. Access to Spa wet area. Max. occupancy: 2 guests Other Amenities: Air Conditioning, Fan, Balcony or Terrace, Jacuzzi, Minibar, Coffee Maker, Hair Dryer, Iron, Telephone, Television, Room Safe, Satellite
HONEYMOON VILLA Wide bungalow houses with view of tropical gardens. King size bed, garden, private swimming pool, and living room area with a hammock. 24-hour gourmet room service. Concierge and butler service. Access to Spa wet area. Max. occupancy: 2 adults Other Amenities: Air Conditioning, Fan, Shower, Balcony or Terrace, Jacuzzi, Minibar, Coffee Maker, Hair Dryer, Iron, Telephone, Television, Room Safe, Satellite
SUITE POOL VIEW Two double beds or one king. Balcony with view of pool. Minibar with premium liquors. Concierge and butler service. Free WiFi. Daily turndown service. Access to wet area in spa. Located in main building near the quiet pool. Other Amenities: Air Conditioning, Fan, Balcony or Terrace, Jacuzzi, Minibar, Coffee Maker, Hair Dryer, Iron, Telephone, Television, Room Safe, Satellite
STE OCEANFRNT PRIORITYLOCATION 2 double beds or one king. Balcony with sea view. 24-hour gourmet room service. Jacuzzi in bathroom. Concierge and butler service. Free WiFi. Access to the Wet Zone in the spa. Unlimited a la carte dinners. Located on 2nd floor by the beach. Other Amenities: Air Conditioning, Fan, Balcony or Terrace, Jacuzzi, Minibar, Coffee Maker, Hair Dryer, Iron, Telephone, Television, Room Safe, Satellite
SUITE OCEANFRONT W/JACUZZI One king bed. Oceanfront balcony with Jacuzzi. Minibar with premium liquors. Concierge and butler service. Located near beach. Unlimited a la carte dining. Free WiFi. Max. occupancy: 2 adults Other Amenities: Air Conditioning, Fan, Balcony or Terrace, Jacuzzi, Minibar, Coffee Maker, Hair Dryer, Iron, Telephone, Television, Room Safe, Satellite
SUITE OCEANVIEW One king or two double beds. Located near the beach with sea view from balcony. Minibar stocked daily with premium liquors. Gourmet 24-hour room service. Exclusive Concierge + butler service. Free WiFi. Unlimited a la carte dinners. Max occupancy 2 guests Other Amenities: Air Conditioning, Fan, Balcony or Terrace, Jacuzzi, Minibar, Coffee Maker, Hair Dryer, Iron, Telephone, Television, Room Safe, Satellite
SUITE PRIORITY LOCATION Two double beds or one king. Balcony with garden or jungle view. 24-hour room service. Concierge and butler service. Free WiFi. Daily turndown service and access to spa wet area. Located near beach and pool. Max. occupancy: 2 adults Other Amenities: Air Conditioning, Fan, Balcony or Terrace, Jacuzzi, Minibar, Coffee Maker, Hair Dryer, Iron, Telephone, Television, Room Safe, Satellite
SUITE OCEANFRONT Two double beds and one king. Sea view from balcony. Premium liquors in minibar. 24-hour gourmet room service. Unlimited a la carte dinners. Concierge and butler service. Free WiFi. Pillow menu. Max. occupancy: 2 adults. Other Amenities: Air Conditioning, Fan, Balcony or Terrace, Jacuzzi, Minibar, Coffee Maker, Hair Dryer, Iron, Telephone, Television, Room Safe, Satellite
Other Information: • 24 Hour Room Service • Bathrobes
Pools & Beaches
Number of Pools: 3
Outdoor Pools: 3
Indoor Pools: 1
One salt water pool with swim-up bar, heated indoor/outdoor pool with a retractable roof and lake pool. Beach and pool butlers.
Iberostar Grand Hotel Paraiso features 1 meal plan option:
All Meals, Drinks & Tips
There are 5 Restaurants at Iberostar Grand Hotel Paraiso: Italian Restuarant - Main Buffet Restaurant - Air-Conditioned International Buffet Restaurant, Steak/Seafood - Tepanyaki/Teriyaki - Ocean View Gourmet -
Activities & Entertainment
Daily Activities & Entertainment: Catamaran, kayaks, Nightly Activities & Entertainment: Shows, Live Music, Disco
A True Golfer´s Paradise
Iberostar´s renonwed five-star all-inclusive service applies throughout Playa Paraiso´s entire 18 hole / 6,800 yards layout, where golfers can order on-course food and beverages. The gracious golf clubhouse stocks only the best rental equipment from Nike, Titleist and Mizuno. Both the driving range and practice green are lit up during the balmy nights so golfers can work on theirs swing in the moonlight. This might prove to be the best way to practice for your round on one of PB Dye´s toughest designs. Be aware however, one or two buckets of balls at the range may not be enough to conquer this DYEabolical design.
Full service Gym with indoor heated pool
Personalized Couples Spa Treatments
Onsite Massages at Spa or Beach
VIP preferred reservations to our World Class state-of the-art 32,000 square foot Playa Paraiso Resort Spa
Our Average Customer Ratings (based on 123 reviews)
John ~ Farmington Hills, MI said, 'There is nothing they could have done better. Simply amazing. '
Joan ~ East Northport, NY said, 'This place is Heaven!'
Joan ~ Silverspring, MD said, 'My friend and I were there for 5 nights and we cannot tell you how amazing this vacation was. The staff was more than accommodating, food excellent and lovely service. Was ready to go back the next week after we returned.'
Food/Drink: The food and drink was amazing
Entertainment: Very lovely
Overall: This vacation was totally amazing, definitely ready to go back
Michael ~ Manalapan, NJ said, 'We have been telling everyone about your hotel. We would definitely return. The staff was amazing and friendly. They were all very hard workers. Love our stay!!!'
Food/Drink: The food is one of the best we ever had.
Service: The service was unbelivably great
Ethan ~ Sterling, MA said, 'Best time of our lives! Iberostar Grand was beyond our expectations and the staff was incredible. We will be back!'
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Todd ~ Burleon, TX said, 'This was our first experience at this resort but my wife and I are already looking forward to our trip back next year.'
Pool: The pool was huge and very clean.
Beach: The sand was great. There were a few rocks in the water to avoid but all in all it was wonderful.
Food/Drink: This resort had the best food of any all-inclusive I have ever been to. The drinks were great as well. You could have anything you want at any of the bars or delivered by the butler.
Entertainment: We had either a concert, comedy show, or beach party on the resort every night. The theatre was like a concert hall. First class all the way.
Accommodations: We stayed in one of the Oceanfront Junior Suites and were very impressed with everything. The bed was wonderful, the view of the ocean was amazing, and the bathroom was great too.
Service: I could not have asked for anything more. Whatever we wanted we received on-time.
Overall: This was our first experience at this resort but my wife and I are already looking forward to our trip back next year.
Maria ~ Youngstown, OH
Pool: Not enough palapas or umbrellas, need new cushions
Richard ~ Cleveland, GA
Pool: A bit salty for activities
Service: Butler service made the trip
Carmelle ~ Parker, CO
Pool: Love the option of fun or quiet pool.
Food/Drink: Great choices really enjoyed Japanese.
Accommodations: Cottage was fabulous our second time in that room.
Service: Always love the people and the great job they do.
Overall: We will continue to vacation at Iberostar.
Carol ~ Alexandria, VA
Beach: Had to get up early to get a chair.
Debra ~ Evanston, IL
Beach: Mixture of rocky and sandy areas.
Food/Drink: Could have been better.
Entertainment: Lot of fun.
Accommodations: Clean rooms.
Craig ~ Gainesville, VA
Pool: Not heated & the water was too cold for swimming. Chairs were reserved early and not enough to go around.
Entertainment: Great shows, but very repetitive. Need more variety for the 50-60 plus crowd.
Service: Very busy and slow to respond to requests.
Donna ~ North East, MD
Pool: Very satisfied.
Stephen ~ Wheat Ridge, CO said, 'The Iberostar Grand is fabulous! Recommend it all the time!'
Beach: Loved seeing the turtle nests!
Food/Drink: Olivia was a true pleasure!
Mariann ~ Wheat Ridge, CO said, 'It was absolutely amazing!'
Dan ~ Santa Maria, CA said, 'The ease and comfort of knowing all our needs were met made for a top notch experience.'
Pool: a pool experience (location) for every mood
Beach: loved the service and options for shde or sun
Food/Drink: exceptional, fresh choices; great variety
Entertainment: we did not participate in any entertainment venues
Accommodations: exceptionally clean, luxurious beds and pillows
Service: employees cater to your every need
Overall: unbelievably relaxing and most enjoyable
David ~ Buffalo, MO said, 'Beautiful place and we would go back!'
Food/Drink: very good
Overall: great place
Simon ~ Baltimore, MD said, 'Excellent!'
James ~ Frisco, TX said, 'Great trip!'
Sonni ~ Frisco, TX said, 'This is one of the nicest all-inclusive hotels you will find. No skimping on the food and drink and you are able to have as much as you would like. Any requests were quickly satisfied and everyone was eager to help. '
Pool: Just gorgeous. Nice chaises.
Beach: Unbelievable colors in the ocean.
Food/Drink: Better than you would have even hoped to have.
Entertainment: the pool staff made lots of effort to entertain and on our last night, there was a nice party outside.
Accommodations: We styaed in a villa and it was so nice.
Service: The butler and services in the room were amazing. The attention at dinner was somewhat lacking at least initially each night. Everyone was very accommodating and nice
Overall: Beautiful resort and great food and drink. Incredible.
Terry ~ Mineral Wells, TX said, 'Had a great time and hoping to save up to go again!'
Mac ~ Windsor, CO said, 'Perfect trip everything we had hoped for and more!!!'
Gabrielle ~ Glen Ellyn, IL said, 'Would go there again! The staff at the Grand works hard. Everything was super clean!'
Beach: Clean and great service
Food/Drink: Great variety of food
Entertainment: Star friends work hard at evening entertainment. Show starts at 10
Accommodations: Everything was super clean!
Service: The staff at the Grand works hard.
Overall: Would go there again!
Linda ~ Fairfax Station, VA said, 'We had a wonderful time. The beach was great and the pools were beautiful.'
Pool: The pools were beautiful
Beach: The beach was great
Food/Drink: Very good
Accommodations: Very nice
Service: Very good
Tanzi ~ Owings Mills, MD said, 'Immaculate property, relaxing hotel. Very pretty beach and the pools are huge.'
Pool: Pool is huge.
Beach: Very pretty beach
Overall: Immaculate property, relaxing hotel.
Lou ann ~ Landenberg, PA said, 'Great experience, 2nd time. 2 rounds of golf included, nice. Great!'
Food/Drink: Very good.
Jennifer ~ Westminster, MD said, 'What a wonderful time I had from the initial contact to the flight home. My husband and I can not stop talking about the resort and are making sure our family and friends go soon. '
Pool: Loved the pool bar
Beach: Very nice
Tusha ~ Westminster, MD said, 'The Resort was fabulous, service was impecable, If I was to go back it would be the same resort. Love the employees, staff, workers, all who made the hotel what it is today. What a lasting memory!'
Pool: How can you comment on something as spectacular as the pools, Grand, Awesome
Beach: Love the sand
Overall: What a lasting memory!
Kathleen & pat ~ Brookline, MA said, 'A beautiful and fun place. I would definitely return. Fabulous buffets for breakfast and lunch.'
Pool: Beautiful. Liked the swim up bar.
Beach: Beautiful. Lots of chairs and great service.
Food/Drink: Fabulous buffets for breakfast and lunch.
Accommodations: Very nice and spacious.
Overall: A beautiful and fun place. I would definitely return.
Denise ~ Lorton, VA said, 'Very nice, I would go back. Room was GREAT! Could have stayed for a month vs a week.'
Pool: The tranquility pool was very relaxing and the indoor was great
Beach: plenty of places to relax not over crowded
Food/Drink: the food was great
Entertainment: it was good
Accommodations: Room was GREAT! Could have stayed for a month vs a week.
Service: Outstanding always someone there to help you out
Overall: Very nice, I would go back
John ~ Dallas, TX said, 'I would go again - beautiful ppol and beach w/clean, firm sand - first rate accommodations and perfect booking experience with Dream Vacations!'
Beach: Clean, firm sand
Food/Drink: steak at japapense was best
Entertainment: went diving, golf
Accommodations: First rate
Overall: I would go again
Anne ~ Upper Marlboro, MD said, 'We had a wonderful time and service was outstanding. Best beach by far compared to the other places we have stayed.'
Pool: We utilized the "quiet pool" very relaxing and clean.
Beach: Best beach by far compared to the other places we have stayed
Food/Drink: Very good food
Entertainment: Found the performances kind of hokie, but the musicians were great.
Accommodations: Beautiful room and hotel
Overall: We had a wonderful time
Mark ~ Bridgewater, NJ said, 'This was the nicest hotel in which we have ever had the pleasure of staying. Top notch! Excellent recommendation by Dream Vacations. We would go back in a heart beat.'
Beach: beautiuful turquoise color
Food/Drink: Top shelf
Entertainment: was fine
Service: super duper
Amjad ~ New York, NY said, 'The beach was wonderful - very good food - very, very good experience.'
Pool: very good
Beach: the beach was wonderfull
Food/Drink: very good food
Entertainment: it was good
Accommodations: it was nice
Bob ~ Skokie, IL said, 'Still the best and we will be back!'
Food/Drink: Drinks were great
Entertainment: Really fun
Service: Butlers were great
Overall: Really great
Alisha ~ Keller, TX said, 'Overall our experience was wonderful I would recommend this hotel to anyone - one day I will return.'
Beach: The beach was so beautiful! The sand was dragged ever night so each morning it was fresh.
Food/Drink: The restaurants were wonderful.
Entertainment: Very entertaining performances the theater was very nice. The star friends were great at keeping everyone involved.
Accommodations: The accommodationS were nice and made you feel very special.
Service: The service at this resort is outstanding and worth every penny. They truly go over and beyond to make your stay perfect.
Overall: Overall our experience was wonderful I would recommend this hotel to anyone as well as one day I will return.
Vivienne ~ Brooklyn, NY said, 'It was one of my best vacations ever and I am planning to do this again. Unbelieveable Suite that was made for a Queen. The best pool ever, we loved the service, the food & drinks were amazing, and the service left us speechless as everyone was on point.'
Pool: The best pool ever
Beach: I loved it.
Food/Drink: Amazing, loved it.
Accommodations: Unbelieveable Suite that was made for a Queen.
Service: Speechless, everyone was on point, had my cognac coming without asking.
Overall: I am planning to do this again.
Lisa ~ Graham, WA said, 'This place was amazing! we want to go back someday... thank you for helping with the booking. Everything was wonderful from beginning to end... Our agent did a great job answering all of our questions and helped us to get a vacation package that worked perfect for us........we will call again!'
Pool: Pool was large and had a great view of the ocean
Beach: Very clean
Food/Drink: Nice variety
Entertainment: Great singing
Accommodations: Beautiful room and resturants
Service: The people were outstanding in service and very friendly
Overall: A great vacation in all areas
John ~ Indianapolis, IN said, 'The service is definitely the main reason we continue to go to the Grand and we definitely will go back.'
Pool: Fantastic pool
Food/Drink: Food and restaurants are great.
Service: The service is definitely the main reason we continue to go to the Grand and we definitely will go back.
Overall: Definitely will go back.
Leslie ~ Warsaw, MO said, 'Absolutely FANTASTIC!!! This was the best honeymoon ever! Iberostar treated us like royalty and we hope to go back every year.'
Pool: Did not use beacause we always went to the beach
Beach: Clean and view of the Caribbean is great
Food/Drink: Plenty of both
Entertainment: A great variety
Accommodations: Top of the line
Service: Butlet kept our fridge filled with our requests
Overall: Absolutely FANTASTIC
Harold g ~ Cranbury, NJ said, 'This is a top notch facility - we had a great vacation experience. The pools are excellent and the beach is lovely. Overall, everything was superb.'
John ~ South Hampton, PA said, 'Service was the best! The rooms were great and the food was really done well. FANTASTIC!!!'
Beach: Plenty of room
Food/Drink: Well done
Entertainment: Not bad
Accommodations: Great for all inclusive
Service: The best
Louise ~ Norfolk, VA said, 'I will never go back to any vacation unless it is all inclusive - BEAUTIFUL!!!'
Beach: Extremely clean!
Food/Drink: Always there
Entertainment: Never went to any of the entertainment
Overall: We will never go back to the old vacations
Bryan ~ St Peters, MO said, 'Staff was great. Attentive to anything we asked for. The pool was cleaned daily and great. This place was first class.'
Pool: Cleaned daily and great.
Food/Drink: Very good.
Entertainment: Saw two shows; one was local Stars crew " Boogey Nites", which was very good.
Accommodations: Grand was Grand, Room was geat, large inside, everything enclosed and AC'd.
Service: Staff was great. Attentive to anything we asked for.
Overall: The place was first class.
Scott ~ Fort Worth, TX
Food/Drink: Japanese restaurant took way to long to serve meal. The whole table was frustrated!!
Entertainment: Really did not participate
Overall: We have enjoyed this hotel for the last 4 years.
Sarah ~ South Bend, IN said, 'This resort is amazing! It was first-class all the way. There's no other place I would stay. '
Pool: Clean and beautiful
Overall: No other place to stay, Iberostar Grand!
Diane ~ Point Pleasant, NJ
Pool: tranquility pool was so nice and relaxing
Beach: very hot, but beautiful for the wedding
Food/Drink: excellent buffets
Entertainment: enjoyed the casino night
Accommodations: excellent-we felt like royalty
Service: so accommodating and friendly
Overall: excellent-loved every minute
Kimberly ~ Barriington, IL
Pool: 3 very nice pools. A lot of people used the covered pool since it rained a lot.
Beach: loved the beach. Nice breezes and very clean.
Food/Drink: Excellent food. Very good service.The Italian was not our favorite.
Entertainment: The Rock Band show was the best.
Accommodations: The ocean front rooms are the way to go. Great views right on the beach!
Service: Excellent service. The butlers are there 24/7 for anything you need.
Overall: Love the resort!
Sherwin ~ Riverwoods, IL
Pool: Spectacular infinity pool with chairs in the water
Beach: Pretty windy
Food/Drink: Food just average and the liquor was clearly watered down...very disappointing
Entertainment: Pool games unnecessary at an adults only hotel
Accommodations: Very roomy and nicely appointed
Overall: Don't water down the liquor and it gets a top rating
Richard ~ Pasadena, CA
Pool: Very nice
Beach: Very nice
Food/Drink: Adequate, not great. tough to make some reservations
Entertainment: Too amateurish
Service: Very good
Overall: Loved it. will try to go back, especially with a few improvements.
Laura ~ Phoenix, AZ
Pool: Loved the main pool and spa pool...fan of the swim up bar
Beach: loved being so close to the beach and be able to see the beach from the cabanas
Food/Drink: the surf and turf restaurant was the favorite
Entertainment: saw the rockstar show and was fun
Accommodations: loved our room
Service: the service was amazing...our butle and conciere was awesome and 24 hr room service was great for early breakfasts
Joseph ~ Greenwich, CT
Pool: beautiful Temp could have been a bit warmer
Beach: large, clean, not crowded
Food/Drink: buffets great. Formal dining rooms food 4 star not 5
Service: perfect. so attentive. Everyone who works at the hotel is so nice and accomodating
Overall: Loved the hotel and would like to return someday.
Roger ~ Moseley, VA
Entertainment: Very Good
Accommodations: Great, very nice
Service: Great in all areas
Overall: Very good
Harvey ~ New York, NY
Pool: Liked the indoor spa pool with its massage gizmos
Beach: Nice very, very long beach, no snorkeling just offshore
Food/Drink: Dinners were average other meals better. Drink quality brty high
Entertainment: Very good shows, awesome Colleseum style theatre
Accommodations: Very nice room, one of the best we have ever stayed in.
Service: Very friendly staff
Overall: likely to return
Lisa ~ Pikesville, MD said, 'This was one of the best trips we ever have taken. It is highly reccommended! '
Pool: beautiful;great bar
Beach: soft sand,clean
Food/Drink: excellent in all aspects. We had a lot of steak & lobster!
Entertainment: fun performances
Accommodations: great room;modern decor,comfy bed,large bathroom with jacuzzi,great balcony overlooking gorgeous beach
Service: excellent...anything you want, just ask!
Overall: best all inclusive we have seen; top of the line & in a league of its own
Marvin ~ Galveston, TX
Entertainment: not good not my type
Accommodations: not enough hot water but the room was amazing
Service: restaurant avalability a little lacking
Hallett ~ Galveston, TX said, 'Great time with great golf at a great place. We will be coming back for sure.'
Pool: Very clean and very nice
Beach: Beats heck out of Galveston
Food/Drink: Cant drink that much
Entertainment: Did not attend any other activities, just golf
Accommodations: Very clean plush rooms
Service: Never waited, Johnny on the spot and very professional
Overall: Love your place
David ~ Houston, TX
Pool: both pools were phenomenal
Beach: not crowded at all
Food/Drink: could have been a bit better. Definitely need to offer cocktail sauce
Entertainment: shows were great
Accommodations: rooms were fantastic
Service: excellent service
Overall: one of the best places we have ever been. Will certainly return
Frank ~ Salina, KS
Beach: very clean
Entertainment: maybe we were too tired to enjoy
Accommodations: very nice
Overall: excellent would recommend to our friends
Frank ~ Salina, KS
Pool: very clean and fun
Beach: always nice
Food/Drink: my only complaint was I gained 5 lbs
Entertainment: we were tired by that time of night
Accommodations: very efficent and nice
Overall: loved it
Reneta ~ Marshal, AR
Pool: beautiful pools
Beach: very pretty and clean
Food/Drink: nice assortment of food
Entertainment: did not attend
Service: very attentive to our needs
Overall: wonderful !!!!!
Melvin ~ Sugar Land, TX
Beach: Excellent very clean
Food/Drink: Very difficult to get reservations to the Steak and Seafood for dinners seemed to be understaffed for the space and number of customers
Entertainment: Did not use
Overall: Excellent Our second time there, very nice we will come back for sure.
Martin ~ Green Oaks, IL said, 'This is the best place so far in Riviera Maya. Excellent!'
Pool: large clean
Food/Drink: very good not great
Entertainment: i wish more live music during day
Overall: i would go back
Susan ~ Dracut, MA
Pool: Best pool we have ever seen
Beach: Excellent beach (clean)
Food/Drink: Top notch
Entertainment: Very good shows, one of the best shows we have evry seen
Accommodations: Hotel and staff were great, very nice place
Service: The best service
Giblin ~ Smyrna, GA said, 'This the first all inclusive we arranged and I am glad we did. It exceeded all our expectations. I can't wait to come back for another visit. We loved the time we spent at this hotel.'
Pool: The three pools met all our needs. We spent time at all of them.
Beach: Sand a little soft to walk in but water is breathtaking.
Food/Drink: Out of this world
Entertainment: The ten o'clock shows were average.
Accommodations: We were upgraded and thought the room was exceptional.
Service: Every single person we came in contact with was super.
Overall: This the first all inclusive we arranged and I am glad we did. It exceeded all our expectations. I can't wait to come back for another visit
James ~ Farmington, MO said, 'Best beach vacation I've ever had! Everything was immaculate and beautiful.'
Food/Drink: need new pina colada recipe; tasted like a mix
Entertainment: so fun!
Accommodations: loved the pillow menu!
Service: need more beach boys
Overall: best beach vacation I've ever had
Barbara ~ Magnolia, TX said, 'It was a great time for three gals who take a trip once a year. Our first trip to Mexico, but we don't think it was our last. The spa pool was our favorite.'
Pool: beautiful. pool bar was fun, fun bartenders
Beach: nice to be catered to on the beach also
Food/Drink: specialty restaurants were not great. other guests said the same thing. buffets were fabulous, esp. breakfast.
Service: friendly and helpful
Wanda ~ Santa Fe, TX said, 'We truly loved this vacation. The property was perfect and our trip flawless. Thanks to Dream Vacations and Iberostar Grand Staff!!!'
Pool: Very clean, bartenders at pool bar were GREAT!!! Excellent service from everyone, even the towel and games staff.
Beach: Beautiful!! SOOOOOOOOOO clean and the staff at the beach were GREAT!! They saw to every need. Cold towels and wait staff, great amenity.
Food/Drink: The food was a much better than trip in Aug. They have listened to comments from their guests.
Entertainment: Much better than other hotels we have stayed in. The Big Band night needs to be replaced.
Accommodations: Extremely clean!!! Staff saw to every need immediately. Mainentance was quick and efficient in replace door lock.
Service: The butler & concierege were very helpful and quick to help with every question. The bellman were exceptional. Fabulous attitude.
Overall: WONDERFUL VACATION!!! hOPE TO RETURN NEXT YEAR!!
Michael ~ Galveston, TX said, 'The entire crew were their were very helpful, informative and gracious. Never have I seen such a fine group of fine people in hospitality work so hard in pleasing people. They even remembered our names.'
Pool: Alittle cold this time of year
Beach: beach very nice, but not the kind you like to enjoy wading in,
Food/Drink: Fantastic,plenty of choices
Entertainment: ver y nicely done, too bad you do not sell dvd's of some of your performances, it would of made a nice memory keepsake.
Accommodations: Enjoy ed the room slept in late everyday, the house keepers were very friendly and courtious.
Service: Another A+, the pool staff were great, especially the morning crew.
Overall: I will visit again the first chance I get, maybe have a chance to get a beach view.
Kelly ~ Alba, TX said, 'My booking agent was very detailed and took extra time to check alternate travel dates for me and everything went very well.'
Overall: My booking agent was very detailed and took extra time to check alternate travel dates for me. She had been to the resort and could offer h
Joe ~ San Antonio, TX said, 'The Iberostar Grand Hotel was spectacular. Overall, the trip, the destination, and the accommodations exceeded our expectations! '
Beach: gorgeous white sand with clear aquamarine water.
Food/Drink: Whatever you want whenevr you want it combined with a friendly happy and attentive staff.
Annemarie ~ Woodbury, CT said, 'What a great place to stay!'
Wanda ~ Santa Fe, TX said, 'Iberostar Grand was the best hotel we have ever stayed in while visiting the Mexican Carribbean. Above & beyond expectations!!!!! Definitely going back.'
Pool: Loved the salt water
Beach: Extremely clean
Food/Drink: Breakfast from room service was wonderful out on the patio everyday.
Entertainment: We didn't go when first there, these shows usually are not good - this was different and more than we expected.
Accommodations: Very clean - decor & amenities were great
Service: The staff was the best we have ever met while visiting Mexico - EVERYONE makes you feel welcome
Overall: Above & beyond expectations!!!!! Definitely going back in Oct.
Kyle ~ Wynnewood, OK
Overall: Beautiful hotel and grounds. It was a very relaxing vacation.
Chiyako ~ Aurora, CO said, 'Would sugest this destination to everyone. Thanks to Dream Vacations travel agent for suggesting it.'
Pool: so many to choose from, EXCELLENT!!
Beach: Beautiful and groomed daily
Food/Drink: 10 Star, with sooooo many choices.
Entertainment: Always something going on, well done!
Accommodations: The best, makes you not want to go anywhere else.
Service: The most wonderful people!
Overall: Would sugest this destination to everyone. Thanks to Dream Vacations travel agent for suggesting it.
Benjamin ~ Garland, TX said, 'Booking with Dream Vacations was precise and complete. The food & drinks and entertainment here were exceptional. We would return in a heartbeat. '
Overall: Would return in a heartbeat
Charlene ~ Littleton, CO
Service: had jewlery & money stolen from room
Mary ~ Sheridan, WY
Overall: People in my party had $50 and $500 earrings stolen from their rooms, they forgot to put the items in their safe prior to leaving their room
Ambrosia ~ Raleigh, NC said, 'WOW!'
Food/Drink: LOVED THE FOOD
Tommy ~ Boerne, TX
Overall: plan to go back
Keir ~ League City, TX
Food/Drink: The wine list was limted and uninspired.
Denise ~ Alpharetta, GA
Eric ~ Wheeling, WV said, 'We had a great trip! Everything was perfect from the begining to end.'
Overall: we had a great trip! Everything was perfect from the begining to end.I will never hesitate to use apple vacations again, and i have allready
Iberostar Grand Hotel Paraiso: 10 out of 10 based on 123 ratings.