With an emphasis on preserving the lush gardens and rich natural beauty of the Riviera Maya, guests experience a world of distinctive service, polished facilities and alluring amenities during stays at the Grand Palladium Riviera Resort & Spa. Tucked amidst the Riviera Maya’s natural flora and fauna, the sprawling Grand Palladium Riviera Resort & Spa caters to families, spa enthusiasts and active travelers with a diverse selection of restaurants and lounges, a children’s program, sparkling freshwater swimming pools and personalized hospitality.
Hotel Cancellation Policy: Cancellations made inside of 2 days prior to arrival, or no shows, incur a 3 night adult double occupancy rate charge penalty and applicable product penalties.
Length-of-Stay Policy: Minimum night stay: None
Hotel Deposit Requirements: A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.
Hotel Spring Break Policy: Hotel will NOT accept Spring Break group bookings. The hotel will accept individual bookings however a 100.00 dollar cash or credit card deposit will be required at time of check in.
Transfer Policy: A price may display when children stay free if your vacation includes transfers to your hotel.
Room Taxes and Service Charges: Included in vacation price
3:00 p.m. check-in
11:00 a.m. check-out
Minimum check-in age is 18 year round.
A sprawling hideaway of amenities and comforts, polished suites at the Grand Palladium Riviera Resort & Spa provide a relaxing retreat after unforgettable days and nights in the Riviera Maya. Decorated with subtle Mexican accents designed to sooth the senses, guest suites include all-inclusive privileges at the resort’s selection of restaurants and bars, access to a pampering menu of services at the spa, a private patio or balcony, plush robes to use throughout your stay and a mini-bar that is conveniently restocked daily with domestic beer, water and soft drinks. Honeymooners and couples seeking quiet respite will enjoy the Grand Palladium Riviera Resort & Spa’s adults-only Royal Suites. Located in an exclusive adults-only area of the resort, these beautiful cabin-style bungalows allow exclusive use of the private Royal Suites pool and a variety of additional VIP amenities and services.
Bedding options available:
1 King or 2 Double, plus one double size Sofa Bed
Occupancy limits - 4 adults, 3 children, 5 total combined.
Exception - When 4 adults are booked, no children allowed in the room.
A maximum of 3 children through age 2 stay free in existing beds with at least 2 adults. 1st child age 3-12 stay free, 2nd and 3rd child are surcharged. Children ages 13 - 17 are surcharged.
Please note the accepted occupancy limits:
Fronting the bright blue waters of the Mexican Caribbean and tucked away from the hassles of every day, this deluxe all-inclusive resort was designed for families, active travelers and couples seeking unforgettable Mexican vacations. Grand Palladium Riviera Resort & Spa offers a wealth of variety with all-inclusive dining options, convenient round-the-clock snack service, over ten bars, a reading lounge and a discotheque. Whether you prefer to spend lazy days relaxing on the beach, exploring the Riviera Maya or dancing the night away at the disco, Grand Palladium Riviera Resort & Spa provides unforgettable vacation experiences to last a lifetime.
Number of Restaurants On Site: 6
FULL ACCESS to all other restaurants located withinn the 4 hotels of the Grand Palladium complex.
Please note - Reservations are no longer required at each restaurant, but it is based on availability. Clients staying in The Royal Suites can pre-reserve a la carte dinner if they wish.
All air-conditioned a la carte resturants will operate as non-smoking facilities. Smoking sections will remain at the open-air resturants.
Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
Number of Lounges/Bars On Site: 14
Use of all bars located in the 4 Grand Palladium hotels in the complex.
Entertainment On Site: Yes
Covered outdoor theatre hosts live nightly entertainment featuring local talent. Wide variety of theme nights including audience participation and Broadway style shows.
Second Attraction Shuttle Service: NoDistance to Second Attraction: Within 15 milesThird Attraction Served: TulumThird Attraction Shuttle Service: NoDistance to Third Attraction: More than 15 miles
Whether you are looking for action-packed family fun or romantic retreats of quite respite and relaxation, Grand Palladium Riviera Resort & Spa has something to fit every vacation style. Here sparkling swimming pools, a children’s activities program, mini golf and fun-filled sports facilities supply families with endless hours of fun in the sun; while adults will enjoy the Grand Palladium Riviera Resort’s upscale spa, theatre, discotheque and convenient on-site liquor store. Just 20 minutes from the shops, dining and entertainment of the Akumal Village, guests of all ages are in for a treat at The Grand Palladium Riviera Resort & Spa.
*** Important Information For Our Guests ***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Mini-club “El Ranchito” for children 4-12 years
Hours: 9:00 am – 11:00 pm
Located on the beach, between the Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa, with outside and inside areas, where it is possible to leave children under supervision. With a spacious lawn and everything necessary for the amusement and comfort of little ones.
Black & White Junior Club
Exclusive for teenagers from 13-17 years.
Hours: 11:00 am-12:00 pm
Located next to the pool El Rinconcito, in the Grand Palladium Kantenah Resort & Spa.
(9:00 pm-12:00 am)
FITNESS & SPA FACILITIES