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Grand Palladium Riviera Resort & Spa

Riviera Maya, Mexico
All-Inclusive • Family Friendly
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With an emphasis on preserving the lush gardens and rich natural beauty of the Riviera Maya, guests experience a world of distinctive service, polished facilities and alluring amenities during stays at the Grand Palladium Riviera Resort & Spa. Tucked amidst the Riviera Maya’s natural flora and fauna, the sprawling Grand Palladium Rivie... Read More


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Grand Palladium Riviera Cancun

Facilities

Year Built: 2005
Floors: 3
Total rooms: 454
 
  • 24-hour front desk
  • ATM/Cash machine
  • Babysitting
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Free parking
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box
  • Shopping mall
  • Spa
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports

Details

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
 
General Policies: 
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
 
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
 
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
 
Transfer Policy: A price may display when children stay free, if your vacation includes transfer to your hotel.
 
General Information: Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.
 
Pet Policy: Pets Not Allowed
 
Cancellation Policies
Cancelation Deadline:  2 Days prior to arrival 
Late Cancelation Penalty: 3 Nights 
Applies: Sunday - Saturday(7/23/2013 - 12/20/2013)
 
Cancelation Deadline:  2 Days prior to arrival 
Late Cancelation Penalty: 3 Nights 
Applies: Sunday - Saturday(12/21/2013 - 12/20/2014)
 
No Show Policy
No Show Penalty: 3 Nights
Applies: Sunday - Saturday(7/23/2013 - 12/20/2014)

 

Restrictions

NOTICE:
The Grand Palladium will be building a new children's pool in the kids club building located near the Colonial section. The current childrens pool will be closed, as well as the kids club. All kids club activities and services will be operating as normal out of the Black and White juniors club located in the Kantenah section of the complex. Work began Aug 5, 2013 and is expected to take 3 months to complete. All guests will have access to all other pools at the complex.

Room Types

Junior Suite
Bedding : 1 King or 2 Double, plus one queen-size pull out
Occupancy limits - 4 adults, 3 children, 5 total 
A maximum of 3 children through age 2 stay free in existing beds with at least 2 adults. 
Additional Amenities: Mini bar restocked daily with domestic beer, water and soft drinks.
Room Amenities: Air conditioning, Alarm clock, Balcony/Lanai/Terrace, Bath tub with spray jets, Bathrobe, Bathtub/shower combination, Cable television, Coffee/Tea maker, Hairdryer, Iron, Ironing board, Minibar, Safe, Telephone, TV

One Bedroom Suite
Bedding : Occupancy limits - 4 adults, 2 children, 4 total 
A maximum of 2 children through age 2 stay free in existing beds with at least 2 adults.
Suites are NOT located in adult only section.
Additional Amenities: Mini bar restocked every day with domestic beer, soft drinks and water.
Room Amenities: Air conditioning, Alarm clock, Balcony/Lanai/Terrace, Bath tub with spray jets, Bathrobe, Bathtub/shower combination, Cable television, Coffee/Tea maker, Hairdryer, Iron, Ironing board, Safe, Telephone, TV

Junior Suite Ocean View
Occupancy limits - 4 adults, 3 children, 5 total
Exception - When 4 adults are booked, no children allowed in the room.
A maximum of 3 children through age 2 stay free in existing beds with at least 2 adults. 1st child age 3-12 stay free, 2nd and 3rd child are surcharged. Children ages 13 - 17 are surcharged.
Please note the accepted occupancy limits:
*2 adults and 2 children ages 1-17
*2 adults and 3 children (combination of 3 children ages 1-12; or 2 children ages 1-12 plus 1 junior aged 13-17; or 1 child aged 1-12 plus 2 juniors ages 13-17)
*3 adults and 2 children any age
*4 adults
*2 adults and 3 children ages 13-17 are not allowed.
1 King or 2 Double, plus one double size Sofa Bed
Mini bar restocked daily with domestic beer, water and soft drinks.
Room Amenities: Air conditioning, Alarm clock, Balcony/Lanai/Terrace, Bath tub with spray jets, Bathrobe, Bathtub/shower combination, Cable television, Coffee/Tea maker, Hairdryer, Iron, Safe, Telephone, TV

Dining

Various Lounges/Bars

  • 4 lobby bars
  • 5 pool bars, including two swim-up
  • Sports Bar
  • Disco bar
  • Theater bar
  • Non-Smoking bar
  • Smoking Bar
  • 2 additional Theme Restaurant bars

Use of all bars located in the 4 Grand Palladium hotels in the complex.

Various Restaurants

  • Main buffet restaurant offering an Italian corner, Mexican corner, and show cooking.
  • Poolside buffet restaurant offering open-air dining, Italian corner, and show cooking.
  • Trattoria Restaurant 'Mare Nostrum': A la carte restaurant offering Italian cuisine.
  • Asian Restaurant 'Bambu': A la carte restaurant specializing in diverse Asian cuisines, including a Sushi Bar.
  • Rodizio Restaurant 'Espeto Corrido': A la carte restaurant offering Brazilian cuisine.
  • BBQ and Grill Restaurant 'Ribs and More': A la carte restaurant with barbeque theme.

FULL ACCESS to all other restaurants located withinn the 4 hotels of the Grand Palladium complex.

Please note - Reservations are no longer required at each restaurant, but it is based on availability. Clients staying in The Royal Suites can pre-reserve a la carte dinner if they wish.

All air-conditioned a la carte resturants will operate as non-smoking facilities. Smoking sections will remain at the open-air resturants.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.

Activities & Entertainment

Children's pool: There are 2 children's pools on site.

Children's program, onsite 
"Baby Club" for infants 1-3 years.
Mini-club “El Ranchito” for children 4-12 years.
Hours: 9:00 am – 11:00 pm 

Located on the beach, between the Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa, with outside and inside areas, where it is possible to leave children under supervision. With a spacious lawn and everything necessary for the amusement and comfort of little ones. 

  • Playground
  • Indian camp
  • Volleyball
  • Arts and crafts room
  • Videos and games
  • Ecological tour of the resort (discover the culture, flora and fauna of the area).
  • Indoor and outdoor play area
  • Diaper changing room
  • Children menu

Black & White Junior Club
Exclusive for teenagers from 13-17 years.
Hours: 11:00 am-12:00 pm

Located next to the pool El Rinconcito, in the Grand Palladium Kantenah Resort & Spa. 

  • Rooms for video games
  • Computer games 
  • Pool table
  • Table soccer
  • Teen disco twice a week (9:00 pm-12:00 am)

Direct access to a beach
Fitness center on-site
Motorized Water Sports
Para Sailing, Bannana Boat Ride, Jet Ski
Non-Motorized Water Sports - Catamarans, kayaks, snorkeling equipment, sail boats, wind surfing, and pedal boats.

Pools
There are 7 pools on site. 6 outdoor fresh water, 1 outdoor ocean front salt water tidal pool (all within the Grand Palladium complex of 4 hotels). This Property has Swim up Bars.

Sauna
Spa
Steam bath
Tennis court
There are 6 tennis courts onsite. There are 6 lit tennis courts onsite.

Covered outdoor theatre hosts live nightly entertainment featuring local talent. Wide variety of theme nights including audience participation and Broadway style shows.

 

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