Gran Porto Real - Playa Del Carmen

Reminiscent of a storied Mexican hacienda, this picturesque beachfront resort offers an enchanting blend of relaxation and fun. Ideally located in the heart of Playa del Carmen and just steps away from the shops, dining and nightlife of 5th Avenue, it appeals to families, spa enthusiasts and active travelers with non-motorized water sports, an exciting kid’s club, daily activities, nightly entertainment, a full-service spa, a wide selection of restaurants and dynamic bars including a rooftop sushi bar.

Address:
Constituyentes No. 1
Playa del Carmen, QR77710
MEXICO

Airport Access: CUN Within 30 miles (48km)

Beach: Direct Access - Public

 

• Built in 1997
• Elevators Available
• Floors: 3
• Handicapped Accessible
• Non Smoking Rooms Available
• Self Parking: Yes, Fees May Apply
• Renovated 2005
• Rooms: 272
• Shopping On Site
• Cribs Available †
• Rollaway Beds Available
• No ATM
• Baggage Check
• Concierge
• Front Desk Open 24 Hours
• Housekeeping Provided Daily
• Internet Access †
• Laundry: Valet †
• Porter
• Room Service: Limited
• Safe Available †
• Wedding Services †

Check-In Age (Minimum): 18
Check-In Time: 3:00 PM
Check-Out Time: 12:00 PM

Hotel Cancellation Policy:
*Cancellations made inside of 2 days prior of arrival and No Shows will incur a 1 night penalty and applicable product penalties. (Feb 20, 2011 - Apr 20, 2011) (Apr 24, 2011 - May 25, 2011)(May 29, 2011 - Jul 14, 2011)(Aug 16, 2011 - Nov 23, 2011)(Nov 27, 2011 - Dec 23, 2011)

*Cancellations made inside of 2 days prior of arrival and No Shows will incur a FULL STAY penalty and applicable product penalties. (Apr 21, 2011 - Apr 23, 2011)

*Cancellations made inside of 2 days prior of arrival and No Shows, will incur 2 nights penalty and applicable product penalties. (May 26, 2011 - May 28, 2011) (Jul 15, 2011 - Aug 15, 2011)(Nov 24, 2011 - Nov 26, 2011)

*Early departures will incur a FULL STAY penalty and applicable product penalties. (Dec 24, 2010 - Jan 1, 2011)

Length-of-Stay Policy:
Minimum Night Stay - 6 nights for arrivals Dec 26, 2011 - Dec 31, 2011

Hotel Deposit Requirements:
A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.

Hotel Spring Break Policy:
Hotel will allow spring break bookings.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfers to your hotel.

Room Taxes:
Included in vacation price.

Service Charges:
Included in vacation price.

Check-in/Check-out:
3:00 PM check-in
12:00 PM check-out
Minimum check in age is 18 year round

Room Types:

• Junior Suite
• Junior Suite Oceanview
• Family Junior Suite Oceanfront
• Junior Suite Oceanfront
• Gran Junior Suite Walkout
• Gran Master 1 Bedroom Suite Oceanfront
   

All rooms include:

• Air Conditioning
• Alarm
• Coffee or Tea Maker
• DVD Player
• Hair Dryer
• In Room Safe
• Telephone
• Television

Restaurants: 8

• Albatros - Main restaurant, serving a la carte, buffet and show cooking. Open for breakfast, lunch, and dinner.
• Maria's - Mexican a la carte and show cooking restaurant open for dinner.
• Health and Sushi bar with buffet service served rooftop from 11am to 5pm.
• Gaviotas - Pool and beach snack bar under oversized beachfront palapa, open for breakfast and lunch.
• Il Pescatore - Italian specialty restaurant open for dinner. Both a la carte and show cooking.
• Parillada Grill - Poolside grill open for lunch and dinner.
• 24 Hour All-Inclusive Club - Self-service snacks and drinks, pool table, ping pong and table games.
• Trade Winds - Beach and snack bar open for breakfast and lunch.

Room service - 8 am to 10 pm

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation,reservation policies and dress codes.

Bars/Lounges: 7

• Lobby Bar - Tropical drinks and cocktails served in a relaxing lobby setting with live music.
• Trade Winds - Beach bar
• Maria's Bar
• Albatros Bar
• Gaviotas - Pool and beach bar
• Il Pescatore bar
• 24 hour All-Inclusive Club with self-service bar, snacks and games
• All Inclusive Club - 24 hour self-service, international open bar, games and activities (exclusive for All Inclusive guests)
• Lobby Bar - Located in one of the most pleasant and eclectic settings, it's the perfect place to start or finish your evening with your favorite drink
• Health and Sushi Bar - You can enjoy variety of drinks from tropical pleasures to traditional cocktails and a variety of natural juices inside this pool on the roof of the hotel with quiet atmosphere

Room Service: Available Limited

 

Golf Course on site: No
Other Golf Courses:
Nearest Course is Within 5 Miles
No Shuttle Services

Beach: Direct Access - Public
Bike Rental †
Non-Motorized Water Sports †

Paddle boats, kayaks, & snorkeling equipment
Activity Desk
Arcade
Outdoor Hot Tubs: 1
Pools: 2
Heated: None

Shows on Site: Nightly entertainment including shows and festive theme parties

Fitness Center †
Sauna †
Spa †
Steamroom †

 

Classic Package includes:
Complimentary room upgrade (subject to availability upon arrival).
Wedding coordinator provided by the hotel.
Marriage ceremony performed by a judge in Spanish and translated into English.
All legal and registration fees, as well as the marriage certificate.
Decorated wedding ceremony location.
Fresh floral bridal bouquet.
Groom’s boutonniere.
Wedding cake.
Bottle of sparkling wine to toast the occasion at the ceremony.
CD player (so you can bring your favorite music).
Fruit basket and a bottle of sparkling wine in your room.
Wedding Cake
Bottle of sparkling wine to toast the ceremony
20 minute massage for the wedding couple.
Bathrobes and slippers in your room.
Special “Breakfast in Bed” on first day of honeymoon.
Guaranteed King-size bed.
Floral decoration on bed.
Late check out, up to 5:00 P.M., for the wedding couple
Commemorative certificate
Price: $1,280 usd p/person

Luxury Package includes:
Complimentary room upgrade (subject to availability upon arrival)
Wedding coordinator provided by the hotel
Marriage ceremony performed by a judge in Spanish and translated into English
All legal and registration fees, plus marriage certificate
CD music player (so you can bring your favorite music)
Decorated wedding ceremony location
Professional wedding photographer with 36 color photos including negatives
Decorated wedding ceremony location
Fresh floral bridal bouquet
Groom’s boutonniere
Fruit basket and a bottle of sparkling wine in your room
Wedding cake
Bottle of champagne of toast the ceremony
20 minute massage for the wedding couple
Bathrobes and slippers in your room
Special “Breakfast in Bed” on first day of honeymoon
Romantic candlelit dinner on the beach
Guaranteed King-size bed
Floral decoration on your bed
Late check out, up to 5:00 p.m. for the wedding couple
Commemorative certificate
Special Real souvenir
Price: $1,680 usd p/person

Our group has been to the Gran Porto Real about ten times now. We keep returning and will keep returning because we absolutely love it. - William

Pool:

Beach: a lot of rocks but pretty

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