Excellence Riviera Cancun

Riviera Maya, Mexico
All-Inclusive • Luxury • Adults Only • Honeymoon
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With a distinctive attention to detail and an emphasis on tropical luxury and personalized service, the adults-only, all-suite Excellence Riviera Cancun Resort provides supreme comfort, gourmet dining and an opulent spa in a lavish setting. Bordered by white-sand beaches, the brilliant turquoise waters of the Caribbean Sea and within drivin... Read More

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Carretera Federal 307 Chetumal - Puerto Juarez
Benito Juarez, Puerto Morales, QR77580

Airport Access: CUN Within 15 miles (24km)

Attractions: Puerto MorelosPlaya del CarmenCancun shopping areaXcaret natural park

Beach: Direct Access - Public


  • Built in 2004
  • Elevators Available
  • Floors: 4
  • Handicapped Accessible
  • Handicapped Accessible Rooms: 6
  • Non Smoking Rooms Available
  • Self Parking: Yes, Complimentary
  • Rooms: 440
  • Shopping On Site
  • ATM On Site
  • Baggage Check
  • Business Center
  • Concierge
  • Front Desk Open 24 Hours
  • Housekeeping Provided Daily
  • Internet Access
  • Laundry: Valet
  • Porter
  • Room Service: 24 Hours
  • Safe Available
  • Valet Parking: Yes, Complimentary
  • Wake-up Calls
  • Wedding Services


Check-In Age (Minimum): 18
Check-In Time: 3:00 PM
Check-Out Time: 12:00 PM

Domestic Origin Hotel Cancellation Policy:
*Cancellations made inside of 3 days prior to arrival, incur a 2 night penalty and applicable product penalties. (Jan 2, 2011 - Dec 22, 2012) (Dec 23, 2012 - Dec. 22, 2013)
*Cancellations made inside of 14 to 4 days prior to arrival, incur a 1 night penalty and applicable product penalties. (Dec 23, 2011 - Dec. 31, 2011) (Dec. 23, 2012 - Dec. 31, 2012)

*No shows and early check-outs incur a full stay penalty and applicable product penalties.

International Origin Hotel Cancel Policy:
*Cancellations made inside of 3 days prior to arrival, incur a 1 night penalty and applicable product penalties. (Nov. 1, 2011 - Oct. 31, 2012)
*No shows and early check-outs incur a full stay penalty and applicable product penalties.

Valid for both Domestic and International Origins:

Length-of-Stay Policy: Minimum night stay: None

Hotel Deposit Requirements: A credit card imprint and photo I.D. will be required at check-in for telephone and incidental charges.

Hotel Spring Break Policy: While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.

Transfer Policy: A price may display when children stay free if your vacation includes transfers to your hotel.

Room Taxes: Included in vacation price

3:00 PM check-in
12:00 PM check-out
Minimum check-in age is 18 year round.

*The Excellence Riviera Cancun is an adults only resort. You must be at least 18 years old to stay at the hotel.

Room Types

Room Types:

  • Excellence Club Jr Suite Oceanfront
  • Excellence Club Jr Swim Up Suite Oceanview
  • Excellence Club Two Story Rooftop Terrace Suite Oceanfront
  • Excellence Club Honeymoon Suite Oceanfront
  • Junior Suite Spa or Poolview
  • Junior Suite Oceanview
  • Junior Swim Up Suite Spa or Poolview

All rooms include:

  • Air Conditioning
  • Alarm
  • Cable or Satellite TV
  • Coffee or Tea Maker
  • DVD Player
  • Hair Dryer
  • Hot Tub
  • In Room Safe
  • Ironing Board
  • Robes
  • Telephone
  • Television


Restaurants: 8

    Enjoy one of our most elegant restaurants, the French Cuisine & wine cellar. This restaurant is open for dinner a la carte. No reservation required.
    Taste our Asian & Japanese Restaurant, where you will find different options from each orienal cuisine. This restaurant has got 4 tepanyaki stations where our cheffs will cook only for you. Open for dinner a la carte. No reservation required.
    Pizza e Pasta - Casual Pizzeria & Trattoria. This restaurant is open for lunch and dinner a la carte. Enjoy the best ocean front views. No reservation required
    Our fine Italian restaurant is open for dinner a la carte. We have created a special atmosphere for your romantic dinner. No reservation required.
    This palapa-restaurant is open most of the day. We serve a late breakfast a la carte, a snack a la carte for lunch and for dinner is our Steak House restaurant. No reservation required.
    We serve breakfast and lunch on buffet, and for dinner you will be able to taste the world famous mediterranean cusine. A la carte for dinner. No reservation required.
    Our mexican restaurant has got two different areas, a mexican patio and indoor restaurant. Enjoy the real mexican food and our variety of Tequilas. Dinner a la carte. No reservation required.
    Come and see in how many different ways we can cook lobster. No reservation required

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.

Bars/Lounges: 10

  • Lobby Bar
  • Coffee Bar
  • Swim up pool Bar
  • Pool and Beach bar
  • Pool Bar at the Excellence Club
  • Piano Bar - sing along and comedy club
  • Theater Bar
  • Cigar Bar
  • Fruit Juice Bar
  • Chill out Lounge Bar

Room Service: Available 24 Hours

Activities & Entertainment

  • Hot Tubs
  • Fitness Center
  • Spa
  • Sauna
  • Steamroom
  • Pools: 6
  • Golf Course on site: No
  • Other Golf Courses: Nearest Course is Within 10 Miles (No Shuttle Services)
  • Beach: Direct Access - Public
  • Bike Rental
  • Motorized Water Sports: Deep sea fishing, private yacht excursions, and scuba diving with instruction are available at an additional cost.
  • Non-Motorized Water Sports: Kayaks, snorkeling equipment, sailing, and windsurfing.
  • Activity Desk
  • Outdoor Hot Tubs: 5
  • Pools: 6
  • Heated: Some Pools
  • Tennis Courts: 2
  • Lighted: 2
  • Equipment Available

A total of 6 swimming pools, 2 of them heated with an exspanse of over 77,877 sq. feet, guest enjoy privacy and variety throughout the resort. All suites on the ground floor have direct access to the pool.

Attractions: Puerto MorelosPlaya del CarmenCancun shopping areaXcaret natural park


Excellence Wedding Package free of charge if a Excellence Club Jr. Suite View room or higher category booked for minimum of 7 night stay.

Group wedding offer: If 5 rooms booked by the same operator for a minimum 7 night stay then The Excellence Wedding package is free of charge to the wedding couple.

Wedding dates must be requested at least 4 months in advance.

Our Average Customer Ratings (based on 6 reviews)

Eric ~ Bowie, MD

Pool: Many pools in various settings ie., quiet and tranquil or party time with drinks
Beach: A lot of seaweed and murky water
Food/Drink: Very prompt room service and good food in restaurants
Entertainment: Best entertainment to date
Accommodations: Nice room, spacious, excellent maid service, and constantly restocked
Service: Kind, warm, and attentive with a smile
Overall: Better than expected

Kelly ~ Star City, IN said, 'Great trip - quiet hotel better for couples and groups of friends'

Pool: Too cold to use but beautiful
Entertainment: late shows

Vicki ~ Chesapeke , VA

Pool: Pools were beautiful and cleanbut too cold to use most of the time we were there.
Food/Drink: Very pleased with the food.

Cornelia ~ Littleton, CO said, 'Everything about the resort was top notch. The service, especially, was exceptional.'

Pool: water got way to warm
Beach: was very disappointed in the beach with the seaweed and jelly fish. I specifically asked about the beach as it was one of the most importa
Food/Drink: violin or piano playing for breakfast, how cool
Entertainment: was surprised it was as good as it was in an off season
Service: exceptional
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