Excellence Playa Mujeres

Isla Mujeres, Cancun
All-Inclusive • Luxury • Adults Only • Honeymoon
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Nestled amidst sparkling pools and manicured landscaping, the inspired Excellence Playa Mujeres resort is an adults-only oasis of relaxation ideal for honeymooners, couples and luxury travelers. About 30 minutes from the shopping, dining, entertainment and nightlife of Cancun’s bustling Hotel Zone, the Excellence Playa Mujeres provides... Read More

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  • Number of Floors: 4
  • Elevators: Yes
  • Number of Rooms: 450
  • Year Built: 2007
  • Check-in Time: 3:00 PM\
  • Check-out Time: 12:00 PM
  • Check-in Minimum Age: 18
  • Adults Only: Yes
  • Atmosphere: Both Active and Relaxed
  • Hotel Appeals To: All Groups


  • Non-Smoking Rooms Available: All Rooms
  • Handicap Accessible Hotel: Yes
  • Number of Handicap Equipped Rooms: 4
  • On-Site Shopping: Multiple Shops
  • Room Service Available: Yes
  • Room Service Hours: 24 Hours
  • 24-Hour Front Desk: Yes
  • Wake Up Calls: All Rooms
  • Concierge: Yes
  • Porter/Bellhop Available: Yes
  • Baggage Check Available: Yes, Complimentary
  • Courtesy Room: Yes, Complimentary
  • Safety Deposit Box Available: Yes, Complimentary
  • ATM Available: Yes
  • Business Services On-Site: Yes, Fees May Apply
  • Internet Access Terminal: Yes, Complimentary
  • Housekeeping: Daily
  • Laundry Service: Yes, Fees May Apply
  • Laundry Service Type: Valet
  • Self Parking: Yes, Complimentary
  • Valet Parking: Yes, Complimentary

Primary Airport Name: CUN
Distance to Primary Airport: Within 30 miles (48km)HOTEL POLICIESHotel Cancellation Policy:

*Cancellations made inside of 3 days prior to arrival, incur a 2 night penalty and applicable product penalties. (Jan 3, 2010 - Dec 22, 2010) (Jan 2, 2011 - Dec 22, 2011) (Jan 2, 2012 - Dec 22, 2012)

*Cancellations made inside of 14 days prior to arrival, incur a 1 night penalty and applicable product penalties. (Dec 23, 2010 - Jan 1, 2011) (Dec 23, 2011 - Jan 1, 2012)

*No shows and early departures incur a full stay penalty and applicable product penalties.

Minimum night stay: 4 nights (May 1, 2010 - Dec 22, 2010)

Hotel Deposit Requirements: A credit card imprint and photo I.D. will be required at check-in for telephone and incidental charges.

Hotel Spring Break Policy: While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.

Room Taxes: Included in vacation price

3:00 PM check-in
12:00 PM check-out
Minimum check-in age is 18 year round.

Room Types

The jewel of the Mexican Caribbean, Excellence Playa Mujeres provides honeymooners, couples and luxury travelers a premiere home away from home. Nestled in a private resort community that boasts an inland marina, world-class spa and a spectacular Greg Norman signature golf course fronting the Caribbean, the adults-only Excellence Playa Mujeres features spacious guestrooms and suites boasting stunning, contemporary décor; an expansive private balcony or terrace furnished with comfortable lounge furniture and outdoor beds, a private round Jacuzzi with indoor and outdoor access; a pillow menu; 24-hour room service; a customizable mini-bar; full marble bathrooms including a double shower for two, bathrobes and slippers for use during your stay and modern amenities like a 42” flat-screen TV and a CD/DVD player.

Excellence Clb 2 Story Rooftop Terrace Ste Ocnfrnt

  • Bedding options available: 1 king
  • Air conditioning: All rooms
  • Alarm clock/radio: All rooms
  • Coffee/tea maker: All rooms
  • Telephones: All rooms
  • Tub and/or shower: Shower only
  • Private hot tub/jacuzzi: All rooms
  • Robes: All rooms
  • Hairdryer: All rooms
  • Iron/ironing board: All rooms
  • Television: All rooms
  • Cable/satellite television: All rooms
  • DVD player available: All rooms
  • Newspaper delivery: Daily
  • Modem/dataport connection: Yes, complimentary
  • In-room safe: All rooms
  • Internet terminal within the room available: Yes, complimentary
  • Fully-stocked minibar: Yes, complimentary
  • Room opens to balcony/patio: All Rooms
  • Outdoor furniture: Yes

This room offers in king bed as Excellence Club Two Story Rooftop Terrace Suite Oceanfront are 807 sq. ft. in size and offers private, large and furnished terrace with Hydrospapool. Superior amenities include four poster canopy king bed, magnificent view of the Caribbean Sea and Isla Mujeres, sitting area, marble bathrooms with private round Jacuzzi with indoor and outdoor access, separate shower with rainshower and double vanities, 42'' flat screen satellite TV, bathrobes and slippers, iron and ironing, pillow menu, direct dial phone, free high speed internet WI-FI, air-conditioning with in-room climate control, sound system with in-house music channels, CD / DVD player, Radio/alarm clock with i-pod connection , electronic in-room safe, coffee/tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks. Concierge service every two buildings.

Excellence Club Benefits:

  • Private check-in and check-out / Late check-out and early check-in (subject to availability)
  • Private Concierge service (7am to 11pm)
  • Private Lounge (7am to 11pm) with free internet access, smart buffets and bar service
  • Superior VIP toiletries, upgraded mini bar, and room service menu
  • Own pool and own jacuzzi at the pool area / private beach area
  • Complimentary newspaper in room every day
  • Complimentary beach bag
  • Shoe shine service
  • Daily fruit basket in room
  • Fresh flowers in room upon arrival
  • In-room liquor dispenser

Occupancy limits - 2 adults, 0 children, 2 total.

Adults only, no children allowed

Pools & Beaches

Seven sparkling pools (4 heated in winter, 2 of them located in the Excellence Club area), 5 pool-integrated whirlpools.

Picturesque, powdery white sand beach.


Where adults, honeymooners and couples come to escape the hassles of everyday, Excellence Playa Mujeres is a true Mexican paradise. Here each experience is infused with luxury, and guests can indulge with flavorful international French, Mediterranean, Asian, and Italian cuisines (to name a few) at the offering of irresistible gourmet restaurants and cool down with a refreshing menu of martinis, coffee, cigars and flavorful fruit juices at the resort’s selection of inspired bars and lounges. Far from ordinary, Excellence Playa Mujeres is bringing a new level of luxury and inspired service to Cancun, Mexico.

Number of Restaurants On Site: 8

  • Lobster house - Open for breakfast a la carte (from 11 am), and for lunch Deli a la carte with salad bar
  • Flavor market - At this restaurant you can taste wines from all the world and enjoy our bit size creations.
  • Toscana - Fine Italian, a la carte.
  • The Grill - Serves a late breakfast a la carte, a snack/grill a la carte for lunch and for dinner is our Steak House restaurant.
  • Agave- Mexican Resturant, a la carte dinner
  • Barcelona- Mediterranean Resturant- Buffet Resturant provides Breakfast, Lunch Dinner a la carte
  • Spice- Asian and Japanese Resturant, a la carte dinner with Sushi Bar
  • Chez Isabelle- French Cuisine for a la carte dinner

Dress code may apply

Number of Lounges/Bars On Site: 11

  • Lobby Bar
  • Coffee Bar (on the main square serving ice cream and pastry treat in the afternnon)
  • Swim up Pool Bar
  • Pool and Beach Bar by the main pool
  • 2 Bars at the Excellence Club
  • Piano Bar, Sing along and Comedy Club
  • Theater Bar
  • Cigar Bar
  • Fruit Juice Bar by the Spa
  • Chill out Lounge on the Beach

Activities & Entertainment

An oasis of luxury facing the bright turquoise blues of the Mexican Caribbean, Excellence Playa Mujeres provides the perfect setting for unforgettable Cancun getaways. Surrounded by the lush natural beauty of the Caribbean, Excellence Playa Mujeres delivers the finest activities and recreational options right to your fingertips. Unwind with a treatment in the world class Millé Spa, work on your golf game at the resort community’s Playa Mujeres Golf Club or treat yourself to a private deep sea fishing trip on a yacht. Whether you are swimming amidst the resort’s seven sparkling swimming pools, working out in the state-of-the-art fitness center, taking advantage of the host of non-motorized water sports or participating in one of the resort’s distinctive theme nights, Excellence Playa Mujeres is THE place to be.

***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Activities/Tour Desk: Yes
Beach Type: Public
Beach Access: Direct
Description of Pools:
  • 7 swimming pools ( 4 heated in winter, 3 of them in Excellence Club section) with a total of 55,500 sq feet
  • 4 Outdoor hot water jacuzzis (3 of them in Excellance Club section) Plus 5 pool integrated whirlpools
  • Number of Swimming Pools: 7
  • Number of Wading Pools: 0
  • Adult Outdoor Pools Are Heated: None
  • Swim-up Pool Bars: Yes
  • Non-Motorized Water Sports Available: Yes, Fees May Apply
  • Non-motorixed water sports (sail, windsurf, sea kayak, snorkel, introductory scuba lesson)
  • Motorized Water Sports Available: Yes, Fees May Apply
  • Deep sea fishing, private yacht excursions, and scuba diving with instruction are available at an additional cost.
  • Gameroom/Arcade On Site: Yes
  • Children's Activity Program: No
  • Children's Play Area: No
  • Bike Rental On Site: Yes, Complimentary
  • Moped Rental On Site: No
  • Tennis Courts Available: Yes, Fees May Apply
  • Number of Tennis Courts On Site: 2
  • Number of Lighted Tennis Courts On Site: 2
  • Tennis Equipment Rental Available: Yes, Fees May Apply
  • Fitness Center: Yes, Complimentary
  • Hot Tubs/Jacuzzis - Indoor: 0
  • Hot Tubs/Jacuzzis - Outdoor: 4
  • Sauna Available: Yes, Fees May Apply
  • Spa Available: Yes, Fees May Apply
  • Steam Room Available: Yes, Fees May Apply
Entertainment On Site: Yes
Daily land & water activities throughout each day, including kayaks, catamaran, fitness, yoga, beach volleyball and football, tennis, bicycles, air rifle shooting, archery & billiards. As well nightly activities on the theater, and live music every day.
  • Fourth Attraction Served: Playa del Carmen
  • First Attraction Served: Puerto Morelos
  • First Attraction Shuttle Service: No
  • Distance to First Attraction: More than 15 miles
  • Second Attraction Served: Cancun shopping area
  • Second Attraction Shuttle Service: No
  • Distance to Second Attraction: Within 5 miles
  • Third Attraction Served: Xcaret natural park
  • Third Attraction Shuttle Service: No
  • Distance to Third Attraction: More than 15 miles
  • Fourth Attraction Shuttle Service: No
  • Distance to Fourth Attraction: More than 15 miles


Related Blog Articles About This Resort

Our Average Customer Ratings (based on 7 reviews)

Ralph ~ Groveland, MA

Pool: Excellence Club Pools were great.
Beach: Lot's of seaweed.
Food/Drink: With the exception of the Japanese hibachi the food was very good.
Entertainment: Best all-inclusive resort entertainment by far.
Accommodations: Accommodations were excellent but not quite as good as the Iberostar Grands.
Service: Service at Excellence is outstanding. The best I've experienced,
Overall: Certainly one of the best all inclusive luxury resorts I've been to but I'd have to give the edge to the Iberostar Grand Paraiso about an hour south in Playa Del Carmen.

Kim ~ Carrolton, OH

Pool: Pool was very clean the first few days and then the last few days there were some things like straws, etc. floating around. Main pool was a nice temperature but all others were pretty cold.
Beach: Full of seaweed so if you like to walk the beach or spend time there I would consider another resort. Also had a tractor dragging the seaweed several times a day to try to keep up. A bit distracting and let off some nasty fumes.
Food/Drink: Food here is mediocre at best. If you weren't at a a restaurant at 6pm, you were given a pager and told there would be a 40 minute wait. Restaurants were never full and service was extremely slow. Drinks were ok as long as you specified exactly what you wanted.
Entertainment: N/A. Didn't. Go to any shows. The poolside fun during the day was a bit lame. Would be better if they just played music.
Accommodations: Room was nice, very clean
Service: Many people wouldn't give good service unless you were tipping. Raul and Luis poolside were awesome though, and it seemed every time we were down to our last sip, they were right there with another!

Jackie ~ Del Ray Beach, FL said, 'Wonderful place with a wonderful staff!!!!'

Carol ~ Westford, MA

Food/Drink: incredible
Entertainment: really interesting shows
Accommodations: wonderfully comfortable
Service: excellent
Overall: wonderful

Mary ~ Glenside, PA

Food/Drink: Cesar the bartender at Cafe Kafe is absoloutely fabulous. I would go back to see him!
Entertainment: Three of our seven nights Gustavo De La Cruz played from 10:15-11:00 and he was amazing!
Overall: We went for our honeymoon and cannot wait to go back! Everyone was amazing!
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