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The crown jewel of the Barceló Maya Beach resort complex - Barceló Maya Palace Deluxe offers a postcard-worthy backdrop of lush, tropical landscapes and white sands bathed by the Caribbean Sea. Ideally located in Mexico's Riviera Maya, the all-suite, all-inclusive resort boasts the Barcy Kids' Club, children's water park, a 16,000-square-foot spa and an array of elegant buffet and gourmet a-la-carte dining options to satisfy all tastes. Guests can enjoy full access to the services and amenities of all hotels that make up the Barceló Maya Beach Resort. Stay at one, play at all!
Club Premium Room- Extra Amenities
Private check-in/out, Petit fours, Domestic bottle of champagne in room on arrival, Pool towels in room, VIP mini-bar, Premium amenities in room, Priority to reserve in a la carte restaurants (unlimited reservations subject to availability), Premium brand liquors, Free local call, Free wireless internet, Express laundry service with no extra charge, 20% off on the spa and beauty salon (some restrictions apply), Concierge services and access to Club Premium Lounge.
KM 266.3 CARRETERA CHETUMAL PUERTO • RIVIERA MAYA, QUINTANA ROO • MX
Barber / Beauty Salon Boutique Shops Business Services Car Rental Concierge Currency Exchange Laundry / Dry Cleaning Service Meeting Rooms Physician on Call
Pools: Number of Pools: 2 2 swimming pools with whirlpool and waterpark area for children.
Golf: • NEARBY • 9 and 18 hole golf courses located at Playa del Carmen and Puerto Aventuras. • Holes: 18
Tennis: • Number of Courts: 7 • Lighted Courts: 7 • Raquet Rental Fees: complimentary
Other Sports Available: • Jogging Trail: Complimentary
Health Club / Spa: • Jacuzzi: Complimentary • Sauna: Complimentary • Steam Room: Complimentary
Delight in unique architecture inspired by authentic colonial buildings. The Barceló Maya Palace offers discerning guests an all-suite property. Step into your relaxing oceanfront sanctuary to be greeted with calming décor accented by plush amenities.
Newest all-inclusive hotel, part of the Barcelo Maya Beach Resort. Guests have exchange privileges and access to the entire Barcelo complex, including a la carte dining at all three resorts.
Beach: The most beautiful white-sand beach along sparkling turquoise waters.
Year Opened: 2007
Credit Cards: • Visa • Master Card
HONEYMOONERS: BOTTLE OF DOMESTIC CHAMPAGNE, AMERICAN BREAKFAST IN BED ON FIRST MORNING (RESERVATIONS REQUIRED) AND UPGRADE TO OCEAN-VIEW ROOM (BASED ON AVAILABILITY).
Reservations required for all a la carte restaurants-subject to availablity. A la carte dining: Guarantees that each room will receive 1 a la carte dinner per night, meaning guests may eat a la carte every night.
JUNIOR SUITE FAMILY 500 square feet, 2 day beds & king or 2 double beds, living room safe deposit box, LCD flat screen satellite TV, Internet connection (fee), Telephone with voicemail, Hairdryer, Iron and ironing board, Bathrobes and slippers. Other Amenities: Air Conditioning, Fan, Bathtub, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
FAMILY SUITE 1018 sq. ft., Two terraces, Garden views, One bedroom with king bed & bathroom, Separate area with 2 twin beds, Living room with one day bed, Dining room, Guest bathroom, Pillow menu, 2 flat screen TVs, Internet access. Other Amenities: Air Conditioning, Fan, Bathtub, Shower, Minibar, Hair Dryer, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
STANDARD JUNIOR SUITE 500 square feet, 2 day beds & king or 2 double beds, living room safe deposit box, LCD flat screen satellite TV, Internet connection (fee), Telephone with voicemail, Hairdryer, Iron and ironing board, Bathrobes and slippers. Other Amenities: Air Conditioning, Fan, Bathtub, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
JRS OCEAN VIEW FAMILY CLUB 509 sq. ft., King or 2 doubles, Balcony, Ocean-view, Living room area with 2 single daybeds, Coffee maker, Ceiling fan, Mini-bar (stocked daily), Safe, LCD flat sceen TV, Internet connection ($), Bathrobes/slippers. Club Room amenities included. Other Amenities: Air Conditioning, Fan, Bathtub, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
JUNIOR SUITE OCEANVIEW CLUB 509 sq. ft., King or 2 doubles, Balcony, Ocean-view, Living room area with 2 single beds, LCD flat screen TV, Internet connection ($), Bathrobes/slippers. Club Room amenities included. Other Amenities: Air Conditioning, Fan, Bathtub, Shower, Minibar, Coffee Maker, Hair Dryer, Iron, Radio Alarm Clock, Telephone, Television, Room Safe, Satellite
Other Information: • Hotel does not have elevators
Barcelo Maya Palace Deluxe features 1 meal plan option:
All Meals, Drinks & Tips Guarantees that each room will receive 1 a la carte dinner per night, meaning guests may eat a la carte every night.
There are 6 Restaurants at Barcelo Maya Palace Deluxe: Rodizio - Hacienda-style Mexican Buffet - International Buffet - Brazilian Grill restaurant - Caylpso - Caribbean Le Braserrie - French
Activities & Entertainment
Nightly Activities & Entertainment: Nightly entertainment with live orchestra and shows. Disco (free entrance & domestic drinks).
Barcy Club with childrens pool and water games. Applicable Ages: 4-12 years old
Children's Facilities Children's Pool
Babysitting Fee: Fees Vary Advance Notice for Babysitting: Yes Water park for kids.
Our Average Customer Ratings (based on 36 reviews)
Mark said, 'Dreamed the dream in PARADISE!'
Todd a said, 'Overall the place is beautiful - we will likely go there again!'
David said, 'Everyone was nice and polite - loved it all.'
Pool: Clean and refreshing pool. Plenty of room and swim bar was great
Food/Drink: food variety was great
Accommodations: clean and well stocked
Service: Everyone was nice and polite
Overall: loved it all
Judy said, 'My family and I had a great time.'
Beach: very good
Food/Drink: very good
Accommodations: large and spacious
Carol said, 'It was a great trip and I would recommend it. Beautiful rooms and very spacious - the staff were wonderful.'
Food/Drink: I love real hot food and buffets are not bad
Accommodations: Beautiful rooms and very spacious
Service: the staff were wonderful
Overall: great vacation
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Phyllis said, 'We've gone here 6 years in a row and Barcelo Maya Palace ROCKS still - 13 went with us this year. They have our favorite beach and the Premium Club is the best!'
Beach: Always our favorite beach, great spots everyday.
Food/Drink: Top Shelf and we love our Coco bartenders.
Entertainment: We entertain ourselves but Michael Jackson was fun
Accommodations: Premiun Club/VIP treatment love it!
Service: Great, Club Premium the Best
Overall: Wonderful Great
Edward said, 'Top notch service - we stayed in the Barcelo Premium Club and it was great.'
Pool: Always good and clean
Beach: Always good and clean
Food/Drink: Always great
Entertainment: Good, great
Accommodations: Always good and clean
Service: Top notch - we stayed Barcelo Premium Club
Judith said, 'I reccommend the Barcelo Maya to anyone who listens. Pools were clean & beautiful and our kids absolutely loved the water park! I worried about going to Mexico, but was reassured as this was the place.'
Pool: Pools were clean & beautiful and our kids absolutely loved the water park!
Beach: Palm trees to sit under, lounges always available, sand and ocean very relaxing
Food/Drink: Specialty restaurants were good
Entertainment: Went to show every night, they were pretty good, singers excellent, so were dancers
Accommodations: We loved our rooms, very spacious, plenty of closet space, bathroom with rain shower was great, very clean,and we were in a great location.
Service: Everyone gave us excellent service, waiters, bartenders, maid service, front desk etc.
Overall: We loved the Barcelo Maya Palace, it was beautiful, with much to do.
Pool: Very large and several
Beach: White sand
Food/Drink: Nice variety
Entertainment: Kids enjoyed
Accommodations: Beautiful landscape
Service: Very nice
Overall: Very enjoyable
Vincent said, 'Overall this resort and trip were excellent. The room was very clean and modern, there was an excellent choice of quality food available, and the pool & beach were very nice.'
Pool: Very nice
Food/Drink: Excellent quality and choice
Entertainment: Very good
Accommodations: Very clean and modern
Service: Excellent service
Overall: Overall excellent
Beach: CLEAN AND COMFORTABLE
Food/Drink: THE BEST
Service: THE BEST
Robert said, 'Best beach is at the Barcelo. We would recommend Dream Vacations/Barcelo Maya Palace to anyone looking for a "premium-first-class" vacation.'
Pool: Four foot depth perfect, water temp perfect, adult pool wonderful
Food/Drink: Very good quality and plenty of choices.
Accommodations: Very luxurious
Service: Fabulous service, best we have ever experienced and we have been to several resorts on the Riviera Maya
Overall: We are looking forward to returning to the Barcelo Maya Palace in December.
Linda said, 'The beach was beautiful and the food and drink was excellent! Everything was great. I will come back.'
Pool: The water was very warm.
Service: The best
Overall: I will come back
Food/Drink: The restraurants that you had to make reservations for were the best
Entertainment: The nightly entertainment was only good two out of the seven nights
Accommodations: Our room smelled like a sewer and had to move to a different room. It took a day for this to happen.
Pool: nice size and enough chairs
Beach: would like the snorkle /boat area closer to the resort, or at least access to rent on this end without walking all the way down the beach
Food/Drink: great food drinks- our favorite was the japannese- would have like to sit at the grill though
Entertainment: not so family oriented-a little racey
Accommodations: beautifal room, very spacious, bed ok, pillows much to be desired- will bring my own next time
Overall: great experience, will come again
Pool: beautiful and clean
Beach: clean and plenty of chairs
Food/Drink: fresh and delicious, lots of variety
Entertainment: cheesy but we didn't go on vacation for the night shows
Accommodations: clean, comfortable, quite
Service: friendly and effecient
Overall: would highly recommend this to friends. Our vacation exceeded our expectations
Food/Drink: pretty good buffet some restaurants were just ok
Entertainment: pretty good
Accommodations: very nice
Service: only average had much better service at Playacar Palace
Overall: would go back
John said, 'Huge pool! The pool chairs in the water and the shaded huts were awesome! Very clean, many features - waterfalls, jets,...etc. loved it!'
Pool: huge pool! the pool chairs in the water and the shaded huts were awesome! very clean, many features - waterfalls, jets,...etc. loved it!
Beach: plenty of chairs in shade or sun. lots of room to walk, clear water. Just steps from the pool. fantastic!
Food/Drink: The drinks were pretty watered-down. The food at the buffets was average to good...the specialty restaurants were poor.
Entertainment: The Michael Jackson was okay - the rest were like watching Lawrence Welk.
Accommodations: Loved the room, bathroom, there was always a bar within eyesight. Very clean and new.
Service: Nothing noteworthy positive or negative.
Overall: Nicest resort I have ever stayed at. I was surprised at the lack of truly understanding English by many of the workers.
Mark said, 'Totally loved it! We' do it again in a "heartbeat"! Our booking process was very smooth and our agent guided us to this experience.'
Pool: Clean, large, plenty of lounge chairs.
Beach: Plenty of chairs, lots of fish when snorkeling
Food/Drink: Incredible diversity in food types
Entertainment: Good and mostly family friendly
Accommodations: Large, clean rooms
Service: Friendly staff and quick to help or resolve any problems
Overall: Totally loved it
Pool: loved the pool
Food/Drink: we were not able to get reservations at any of the restaurants
Entertainment: was good
Accommodations: loved the Barcy club
Service: was great
Overall: would come back again
Food/Drink: Good Variety
Entertainment: didn't participate
Accommodations: Awesome Hotel
Service: Good but seemed under staffed
Overall: Great Resort
Food/Drink: very good for an all inclusive
Entertainment: Well organized
Overall: Loved it. Plan on going back.
Beach: very nice
Food/Drink: quality was fair. The restaurant reservation process was obnoxious. It took forever and they didn't tell you that you could do it by phone
Entertainment: we didn't take advantage of this
Accommodations: beautiful grounds
Service: most everyone was helpful but I didn't get much help with lost items
Overall: very good
Pool: Big, clean and warm
Beach: Pretty nice, rocky in some areas
Julie m. said, 'Overall a great vacation. Dream Vacations was very efficient.'
Pool: very nice
Beach: very nice and clean and well maintained
Food/Drink: breakfast and lunch were good. Dinner was marginal
Entertainment: not applicable
Accommodations: adequate and clean. would like different bed covers
Service: pretty good but it was spring break and very crowded. they did fine considering the quantity of people to serve
Overall: i would go back and recommend to families. lots of entertainment for kids
Pool: Clean and inviting
Beach: excellent - clean with plenty of beach chairs with food/ beverage/ facilties close. Enjoyed beach activities available.
Food/Drink: Good - Lots of options.
Entertainment: Overall -Not that good. There were a couple of shows that were moderately entertaining
Accommodations: Clean - comfortable - housekeeping was excellent
Service: Pretty good
Overall: Very good trip - excellent facility with lots of options
Pool: NEAT AND CLEAN
Beach: CLEAN AND WELL TENDED
Entertainment: IT WAS GOOD, BUT WE WERE USUALLY TOO EXHAUSTED BY THE END OF THE DAY TO FULLY APPRECIATE THE ENTERTAINMENT
Service: HAD NO PROBLEMS. THE WAIT STAFF WAS VERY ATTENTIVE. THEY SPOILED US.
Overall: LOVED IT
Pool: water was very cold, not cool, cold. they were however beautifull.
Beach: very nice with good snorkeling right off the beach. Could have used more wait staff on beach, pools were not busy.
Food/Drink: good buffet, french resturant was the best by far, did not care for the brazilan
Entertainment: vary nice through out the day with nice theather and performances at night
Accommodations: very nice but alot of walking. Beds very hard, used couch cushions to sleep on bed, Pillows no better.Shower was great. Toilet very loud fl
Service: people were very nice and tryed to be acommadating
Overall: the weather was bad,could'nt enjoy the resort.Made for a very exspensive trip for what we were able to get in return.Should've used the Ins.
Pool: It was too cold to use the pool but they looked very nice. We traveled in January so the pools are probably alwasy colder then.
Beach: It was very windy the days we were able to enjoy the beach. There were plenty of beach chairs for everyone.
Food/Drink: The french resturant was wonderful. We ate there twice. The service was the best in this resturant.
Entertainment: We saw one varity show that was quite inpressive.
Accommodations: We really enjoyed our suite. The only complaint would be that the hotel was so large that it was a long way to get anywhere.
Service: There were times when the male servers in the buffet resturants seemed to have a bad attitude.The woman seemed more gratefull for their jobs
Overall: We like the Barcello but will most likely not visit Rivera Maya again.
Pool: clean and nice
Beach: clean and nice
Food/Drink: well prepared but little $$ needed
Entertainment: did not participate, but my kids did
Accommodations: bed for everyone - great ... mattrasses are not that good
Service: service was great with minor exceptions
Overall: great time
Kim said, 'Great place, lots of fun, we will be going back.'
Overall: great place, lots of fun, will be going back
Deborah said, 'Everything was exceptional. We had a wonderful time and hope to be able to book another trip through you in the future.'
Stacie said, 'Dream Vacations was remarkable - #1 at helping groups!!! I send everyone discussing a trip to them.'
Pool: very cold in Dec.
Entertainment: no night life at the resort
Overall: Dream Vacations was remarkable........ #1 at helping groups!!!!! I send everyone discussing a trip to them.
Kristen said, 'Would like to go there again. We had a wonderful time. Everyone was pleasant and helpful and the hotel was absolutely delightful. We would not hesitate to book again in the future.'